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hereby acknowledged ) , the parties agree as follows : AR"rICLE I INTERPRETATION 1 . I Definitions Throughout this Agreement, except as otherwise expressly provided , the following words and expressions shall have the following meanings : ( � ) "Agreement", "this Agreement", "the Agreement", " hereof', " herein ", " hereto", " hereby" , "hereunder" and similar expressions mean this Software License , Implementation and Support and Maintenance Agreement, including all of its Schedules and Exhibits and all instruments supplementing, amending or confirming this Agreement . All references to "Articles" or " Sections" mean and refer to the specified Article or Section of this Agreement . ( h ) " Change Order" means any written documentation between the Organization and Consultant evidencing their agreement to change particular aspects of this Agreement . ( c ) " Completion of Services " means that the Software is fully operational and performing in conformity with the specifications set out herein . For purposes of this Agreement, Completion of Services will be deemed to have occurred on the date which the Organization commences using the Software as its predominate business system . ( d ) " Designated Computer System" shall mean the Organization ' s platform and operating system environment which is operating the Software " Documentation " means user guides , operating manuals , education materials , product descriptions and specifications , technical manuals , supporting materials, and other information relating to the Software or used in conjunction with the Services , whether distributed in print, magnetic , electronic, or video format, in effect as of the date ( 1 ) the Software is accepted by the Organization , or (2 ) the Service is provided to the Organization . ( c ) " Go-Live" means the event occurring when the Organization first uses the Software as the Organization ' s predominant Software " Project Scope of Work" means the scope of work appended hereto as Schedule "E" delineating, among other things , the Services that will be provided by Consultant to Organization pursuant to this Agreement, as such schedule may be amended or modified by mutual specific written agreement of the parties ' respective representatives from time to time in accordance with the terms of this Agreement . ( () " Required Programs " has the meaning set out in Section 3 . 3 (b) hereof ( g) " Services" has the meaning set out in Section 3 . 1 hereof 4