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On the Job Learning <br /> Sequence Training Module Participants Duration <br /> Number <br /> 1 Billing Processes — Practical All users expected to process billing 4 days <br /> Application & Structured who may benefit from additional <br /> Practice Time scheduled practice time under the <br /> guidance of a training specialist , <br /> 2 Cash Processes - Practical All users expected to process cash 4 days <br /> Application & Structured that may benefit from additional <br /> Practice Time scheduled practice time under the <br /> guidance of a training specialist . <br /> 3 Customer Service Processes - All users expected to process daily 4 days <br /> Practical Application & customer service functions that may <br /> Structured Practice Time benefit from additional scheduled <br /> practice time under the guidance of a <br /> training specialist . <br /> 5 Hard Parallel All Staff as they parallel their normal 4 days <br /> functions on both systems and <br /> encounter questions <br /> 6 Live Week All Staff as they process their normal 4 days <br /> functions during the first week of live <br /> and encounter questions <br /> Total On the Job Learning Das 20 days <br /> 84 <br />