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Session Syllabus : Billing <br /> Duration : 2 classroom days <br /> Prerequisites : Overview & Daily Processes <br /> The classroom training session will cover the following topics : <br /> Creating a Billing Batch <br /> Regular Bills <br /> ■ Meter Reading Import files <br /> ■ Meter Reading Export Files <br /> ■ Manual Reading Entry form <br /> ■ Displaying Pending Readings <br /> ■ Creating a Batch <br /> ■ Batch Messages <br /> ■ Processing Exceptions <br /> ■ Editing Accounts <br /> ■ Generating Notes , Letters , Service Orders or Tasks from Bill Processing <br /> ■ Linking Actions to Bill Processing <br /> ■ Creating a Journal <br /> ■ Printing Bills <br /> ■ Updating the batch <br /> Manual Bills <br /> ■ Creating a batch of manual bills <br /> ■ Entering Accounts <br /> ■ Reviewing Accounts <br /> ■ Creating a Journal <br /> ■ Updating the batch <br /> ■ Editing entries <br /> ■ Checking Customers ' Accounts <br /> Final Bills <br /> ■ Creating a batch of final bills <br /> ■ Entering final readings from service orders <br /> ■ Closing service orders from billing <br /> ■ Creating a Journal <br /> ■ Updating final bills <br /> ■ Checking batch of refunds for credit balances ( if applicable ) <br /> ■ Checking Customer Accounts <br /> Cancelled Bills <br /> ■ Requesting to cancel an entire bill <br /> ■ Requesting to cancel a service on a bill <br /> ■ Cancel & Rebill <br /> ■ Creating Cancel or Cancel & Rebill Batches <br /> ■ Creating a Journal <br /> ■ Updating Cancelled Bills <br /> ■ Billing Adjustments on Converted Bills <br /> Auto Final Bills <br /> Billing Exceptions <br /> ■ Service Exceptions <br /> 89 <br />