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aw <br />Special Service Arrangement Agreement <br />Case Number FL08-3607-01 <br />expiration or termination thereof for a period of four (4) years, provided that the obligations <br />hereunder shall continue in effect for any Confidential Information for so long as it is a trade <br />secret under applicable law. <br />23. Beneficial Use. Beneficial Use occurs when the Customer uses the Service or feature of the Service for its <br />intended operational purpose (excluding training or testing) prior to the full completion of acceptance <br />testing (`Beneficial Use"). Upon commencement of Beneficial Use by Customer, payment requirements <br />will begin and the Customer shall assume responsibility for the use and operation of the Service. Customer <br />may not commence Beneficial Use without Company's prior written authorization, which may be withheld <br />in Company's reasonable discretion. Company is not liable for Service deficiencies that occur during <br />unauthorized Beneficial Use. Customer acknowledges that service corrections and software changes can <br />result in interruptions to normal system operations. <br />24. Statement of Work. Customer's installation of the Service will begin upon the development of a Statement <br />of Work by Customer and Company. <br />25. Warranty Period. Unless expressly provided otherwise in this Agreement, Customer acknowledges that <br />the Services do not include a warranty period and that billing for the Service will begin upon acceptance or <br />Beneficial Use by the Customer. <br />26. This Agreement is not binding upon Company until executed by an authorized employee, partner, or <br />agent of Customer and Company. This Agreement may not be modified, amended, or superseded <br />other than by a written instrument executed by both parties, approved by the appropriate Company <br />organization; and incorporated into Company's mechanized system. The undersigned warrant and <br />represent that the undersigned have the authority to bind Customer and Company to this Agreement. <br />Page 6 of 12 <br />AT&T and Customer Confidential Information <br />