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at&t <br /> Special Service Arrangement Agreement <br /> Case Number FL08-3607-01 <br /> Option 1 of 1 <br /> RATES AND CHARGES <br /> Rate Elements Non-Recurring Monthly Rate 11SOC <br /> 1 Nonrecurring Charge = Customer Purchase $ 12 ,468 .00 $55.00 W1 14C <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> CTI , <br /> Interceptor, <br /> Additional Positions, <br /> Without Monitor <br /> -Each <br /> 2 Nonrecurring Charge = Customer Purchase $2 , 847.00 $37.00 W1 14F <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Card , <br /> Line Card Shelf (holds 10 line cards or 911 <br /> trunk cards) , <br /> - Each <br /> 3 Nonrecurring Charge = Customer Purchase $507.00 $5 . 00 W1 14H <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> AC Signal/Lamp/Ring Supply <br /> -Each <br /> 4 Nonrecurring Charge = Customer Purchase $628 .00 $5.00 W1 14J <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Card , <br /> Caller ID <br /> -Each <br /> 5 Nonrecurring Charge = Customer Purchase $1 , 175 . 00 $12 . 00 W114K <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Card , <br /> 911 Trunk <br /> -Each <br /> 6 Nonrecurring Charge = Customer Purchase $ 1 , 095.00 $14.00 W11H1 <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> AC Talk Supply <br /> -Each <br /> 7 Nonrecurring Charge = Customer Purchase $4,206 . 00 $63 . 00 W11J2 <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Page 8 of 12 <br /> AT&T and Customer Confidential Information <br />