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at&t <br />Special Service Arrangement Agreement <br />RATES AND CHARGES <br />Case Number FL08-3607-01 <br />Option 1 of 1 <br />Rate Elements <br />Non -Recurring <br />Monthly Rate <br />11SOC <br />1 <br />Nonrecurring Charge = Customer <br />Purchase <br />$12,468.00 <br />$55.00 <br />W1 14C <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />CTI, <br />Interceptor, <br />Additional Positions, <br />Without Monitor <br />-Each <br />2 <br />Nonrecurring Charge = Customer <br />Purchase <br />$2,847.00 <br />$37.00 <br />W1 14F <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />Card, <br />Line Card Shelf (holds 10 line cards or 911 <br />trunk cards), <br />-Each <br />3 <br />Nonrecurring Charge = Customer <br />Purchase <br />$507.00 <br />$5.00 <br />W1 14H <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />AC Signal/Lamp/Ring Supply <br />-Each <br />4 <br />Nonrecurring Charge = Customer <br />Purchase <br />$628.00 <br />$5.00 <br />W1 14J <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />Card, <br />Caller ID <br />-Each <br />5 <br />Nonrecurring Charge = Customer <br />Purchase <br />$1,175.00 <br />$12.00 <br />W114K <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />Card, <br />911 Trunk <br />-Each <br />6 <br />Nonrecurring Charge = Customer <br />Purchase <br />$1,095.00 <br />$14.00 <br />W11H1 <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />AC Talk Supply <br />-Each <br />7 <br />Nonrecurring Charge = Customer <br />Purchase <br />$4,206.00 <br />$63.00 <br />W11J2 <br />(includes installation) <br />Monthly Rate = Maintenance <br />InterAct <br />Page 8 of 12 <br />AT&T and Customer <br />Confidential <br />Information <br />