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<br /> Organization: Indian River County Healthy Start Coalition, Inc. Program: TLC Newborn Program
<br /> Funder: IRC Board of County Commissioners — Children 's Services Advisory Committee - 2004 Grant Application
<br /> D. MEASURABLE OUTCOMES — PROPOSED for FY 2004-05
<br /> (Section D not to exceed two pages) .
<br /> OUTCOMES ACTIVITIES
<br /> Add all o the elements` or our Measurable Outcomes Add the tasks to accomplish the Outcome(s)
<br /> * 1 . GOAL: 70 "/0 of all families who accept 1 . During the first month telephone calls will
<br /> phone calls will be provided reassurance by be made to families. .The discussion of these
<br /> the TLC Newbofif staff during the first phone calls will be centered around care of the
<br /> month. " �. • 4 � "-dsmy •� . .
<br /> This will,be measured by ,k, , infant and development of the infant. If a
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<br /> documenting wha area the ;client needed parent is identified as needing reassurance
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<br /> reassIl .urance in and;what the staff did"I 0. i then the staff will provide necessaryt a'
<br /> promote' ears ran I. Y ° u informaution both . ertiI .kally an writt y order ;
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<br /> -�� _ *2. GOAL,9 80%' of families ,who accept. Yry .:; 2 . During the first month and any time there . , -
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<br /> phone calls an need additional information after if a family is identified as needing
<br /> will receive additional mailouts/ additional information or has a need for a
<br /> information/referrals during the first referral staff will first explain the information ,
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<br /> *3. GOAL : 500 the families who accept" 3 . If a family is identified as having a lack of
<br /> phone calls will have a understanding understanding on any topic that TLC Newborn
<br /> during the first month through has discussed with them or if their lack of
<br /> explanations, literature, referrals and this understanding is related to a topic that TLC
<br /> under stanl' If r . ding will be measured. by , . Newborn has not discussed with them, TLC
<br /> evaluatmg, >if the'family followed through Newborn staff will take the time to go over the
<br /> with the suggesti'onZreferral aIII III -nd/or topic until parent has verbalized their ,
<br /> literature h1 z. understanding: TLCNklk
<br /> ewborn,will then follow
<br /> F r up at the t><me of the next phone call to if
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<br /> Ilk. ' ' note: These first three5Outcoines Goals were modified from the ,
<br /> 2002-03 FY based on the ri o mmendations provided at the 2003
<br /> t United Way training ongoal and objective development.. The goals
<br /> ;< were altered to match the mission; statement of the TLC program and
<br /> utilize the more reliable progresess reports from the TLC Family ;,
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<br /> Associates to verify success in achieving the desired outcomes: , The
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<br /> percentages were based `on available data from the previous year's
<br /> progress reports and have been increased for FY `0V05 based on `031a, z:
<br /> 04 inid-year outcomes l t
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