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Hibiscus Children's Center Crisis Nursery Program Children's Services Advisory Committee <br /> C. PROGRAM DESCRIPTION (Entire Section C, 1 — 6, not to exceed two pages) <br /> 1 . List Priority Needs area addressed. <br /> Parental Support and Education <br /> 2. Briefly describe program activities including location of services. <br /> Crisis Nursery services are voluntary and available 24 hours a day, 7 days a week. When a family <br /> requests services, Family Advocates complete an initial intake and assessment to determine <br /> eligibility. This intake can be done at the family' s convenience - in the home, at the office, or a <br /> mutually determined location. After eligibility is established, the Program Supervisor assigns the <br /> case based on the family' s needs and case openings. A Family Support Plan, which drives all <br /> services provided, is then developed with the family served. The family clearly determines the <br /> services to be provided and when the plan is completed, unless other issues occur, the case will <br /> close. The services are short term, lasting 4 —6 weeks for most families. Clear and measurable <br /> goals and objectives establish what occurs between the family and the program. Services include <br /> identification of problematic areas and solutions, formal and informal support systems, resources <br /> available within the community, need for further services, and possibly respite services. All <br /> services are aimed at stabilizing family crisis, providing tools for family self-sufficiency, and <br /> identifying resources within the family and community to enhance and improve family functioning. <br /> This program promotes self-determination, resilience, and is built on family strengths. From <br /> assessment to case planning and family goal setting, the program is driven by consumer choice. <br /> Coordinated family support services assist families in accessing a wide variety of services <br /> including medical and mental health services, parenting education and information, substance <br /> abuse assessment and treatment, employment assistance, housing, food, clothing, and <br /> transportation. Respite services, where parents voluntarily place their children at Hibiscus <br /> Children' s Shelter for short periods of time, provide children all of their basic needs, including, <br /> but not limited to therapy and counseling, medical care, educational assessments, and a wide <br /> variety of other services as needed. Special conditions have been developed to work <br /> collaboratively with law enforcement, health care providers, schools, and a myriad of providers <br /> to serve parents in crisis. This approach works hand in hand to resolve the immediate crisis as <br /> quickly as possible in a way that is least intrusive and disruptive to the family. Helping families <br /> identify not only problems, but solutions, combine to enhance and increase family functioning, <br /> working in partnership to assist them in reaching their highest potential. In turn, families learn to <br /> resolve their own situations and are better prepared to face the future and every aspect of what it <br /> may hold. <br /> 3. Briefly describe how your program addresses the stated need/problem. Describe how <br /> your program follows a recognized "best practice" (see definition on page 12 of the <br /> Instructions) and provide evidence that indicates proposed strategies are effective with <br /> target population. <br /> The Crisis Nursery Program is a nationally recognized program, providing relevant child abuse <br /> prevention services in our community . National and state data, media attention, and recognition <br /> from the state and federal government support the success of its methodology. It has been cited <br /> as a best practice in child abuse prevention. Since October 1994, Hibiscus Crisis Nursery has <br /> served over 14,411 children and families with an average of 98% success in keeping families out <br /> of the child welfare system. <br /> Services provided within or outside of the child' s home are intended to enable the family to <br /> stay together and to keep the child living in the child' s home and community, reducing the risk <br /> of future crisis and abuse/neglect for children. <br /> 5 <br />