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Indian River County Healthy Start Coalition . Inc. TLC Newborn Program Children 's Services Advisory Committee Grant 2006-07 C. PROGRAM DESCRIPTION (Entire Section C, 1 — 6, not to exceed two pages) 1 . List Priority Needs Area. Parental Support and Education. Support caregivers, a child ' s most . important resource, to be and do what is needed to shepherd children to adulthood in a safe, healthy, and productive manner. rknown . 71atch be program activities including location of services. Mom is introduced to tal, where a Family Associate conducts a needs assessment; gently exploring ce, concerns, and support system. IRMH personnel highlight specific needs if ding moms receive extra postpartum education ; TLC associates help foster and positioning, assist mom in reading baby ' s feeding cues, give written all her within 1 -2 days after discharge to check on progress and offset potential problems. Moms are called within 7 days if not breastfeeding. Calls are made weekly the first month, bi-weekly the second, then once a month until the baby is six months of age. With TLC, mom can discuss her concerns and receive current information about sleep patterns, breastfeeding, family dynamics, postpartum check up, outside support, and emotional disposition as well as baby' s recognition of parents, bonding, discomforts experienced, vocalizing, check-ups, and immunizations. Concurrently an age appropriate newsletter is mailed out monthly during baby' s first year. Moms report looking forward to receiving calls and the newsletters. 3. Briefly describe how your program addresses the stated need/problem. Describe how your program follows a recognized "best practice" (see definition on page 12 of the Instructions) and provide evidence that indicates proposed strategies are effective with target population . Through conversation with TLC, mom is provided accurate, non judgmental, evidence based information and gains confidence to parent with appropriate responses to baby' s cries and physical needs (feeding or breastfeeding and newborn care). Her responses to her baby are the environment that nurtures baby' s mental and emotional need for attachment. Monitoring of weight gain for breastfeeding babies is paid special attention. Because TLC protocols monitor or facilitate well baby check-ups, immunizations, weight gain and breastfeeding support, TLC supports baby' s physical needs. Written information requested by mom on topics specific to each family' s needs is immediately mailed. If needs are identified but are outside the capacity of TLC, (i. e. domestic violence, post partum depression, or substance abuse) mom is referred to outside resources. TLC continues to call and give specific support, such as breastfeeding counseling, that is not provided by outside resources. 4. List staffing needed for your program, including required experience and estimated hours per week in program for each staff member and/or volunteers. Staffing currently includes a Program Manager 32hrs/week, Assistant Manager 20 hrs/week, three Family Associates and one Clerical Assistant who work 10 hours a week. Linda Roberts - Program Manager, BS . Certified Labor Assistant/Doula. Certified Lactation Counselor. Experience: Director of Arbitration, Better Business Bureau; Director of Constituent Services; NYS Senator; Dealer Operations Coordinator, Chevrolet division of GM . TLC 3 years . Susan Holland . RN - Assistant coordinator. RN, MPH . Experience: Nursing Instructor. She has been with TLC 9 years, since inception. Carmen Stork BS, Bilingual Family Associate. Experience : Cellular Biologist. TLC 6 years. Maureen Campeau, Family Associate. Experience : 18 years with the 6