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Indian River County Healthy Start Coalition, Inc. 'ILC Newborn Proo am <br /> Children 's Services Advisory Committee Grant 2006 K <br /> D-2. MEASURABLE OUTCOMES - PROPOSED. (Section D-2 not to exceed two pages) <br /> OUTCOMES ACTIVITIES <br /> List all o the elements for the Measurable Outcome(s) List the tasks to accomplish the OutcomlHealthy <br /> 1 . GOAL : 93 % of mothers visited by TLC 1 . Moms will be visited and offered th <br /> Family Associates in the hospital will accept program in the hospital after birth of th <br /> the invitation to participate in the TLC The program will continue to be promo <br /> Newborn Program. through obstetric and pediatric offices, <br /> Start, Indian River County Health Department, <br /> Healthy Families, MomCare, and Indian River <br /> Memorial Hospital . <br /> 2. GOAL : 15% of families enrolled in TLC 2 . This goal has been increased from 7.5 % <br /> will call to request additional information, based on last year' s actual of 13 % plus 2%. <br /> validation or referrals. Families enrolled with TLC will continue to be <br /> encouraged to call associates with questions <br /> and issues of concern about parenting their <br /> baby. <br /> 3. GOAL : 80% of TLC families responding 3 . Surveys will be mailed to all participants at <br /> to the survey will agree that TLC Newborn 3 months and at one year. This goal measures <br /> is a valuable resource for parents. TLC ' s strength as a local, accessible resource <br /> for new parents. [Whereas survey response <br /> rates of 10% are considered successful, TLC <br /> receives a 20%-40% rate of response to its <br /> surveys. ] <br /> 4. GOAL : 50 % of TLC families responding 4. Surveys will be mailed to all participants at <br /> to the survey will report they are better able 3 months and at one year This is a new goal <br /> to meet their baby' s needs because of reflecting the value parents place on <br /> information received from TLC. information received from the program . <br /> Surveys will be modified to collect data. <br /> 5. GOAL : 75% of families calling to request 5 . A new goal with a projected baseline of <br /> additional information will report their 75%. Actual will be established during FY 06- <br /> issue resolved or managed by TLC ' s 07 . TLC Associates will conduct follow-up <br /> response. calls with participants. Follow up calls will <br /> require asking parents if TLC information <br /> helped them to resolve or manage their <br /> parenting issue(s) and it will be documented in <br /> record. <br /> (6. on next page) <br /> 8 <br />