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Redlands Christian Migrant Association, In ZMA Whispering Pines Child Development Center / Chi Services Advisory Committee Indian River County D . PROGRAM OUTCOMES AND ACTIVITIES MATRIX. 3 - 4 program outcomes only . One matrix table per outcome. Each matrix table must not exceed two (2) Pages. (NOTE: Boxes for Outcomes and cells in Matrix tables will expand as you type.) Outcomes : In general , a program should have 34 program outcomes. The Outcome indicates the measurable impact or change the program will have on the clients its serves . The outcome should detail the results of the services provided, not the services provided . Outcomes utilize action words such as maintain, increase, decrease, reduce, improve, raise and lower. Please incorporate the following into the outcome description : * Direction of change * Time frame * Area of change * As measured by * Target population * Baseline : the number you will be measuring against * Degree of change Example Outcome : To decrease (direction of change) number of unexcused absences (area of change) of enrolled boys and girls (target population) by 75 % (degree of change) in one year (time frame) as reported by the 200&09 School Board attendance records (as measured by). Baseline : 200 &09 School Board attendance records for enrolled boys and girls . Activities Matrix : The matrix is designed to identify specific activities the program will provide to achieve the stated outcomes. The matrix identifies : 1 ) the specific activity; 2) how often the service/activity is provided; 3 ) who, by position, is responsible to deliver the service/activity; and 4) expected change in client from providing service/activity. In addition, the matrix is designed to capture the evaluation of services provided : 5) indicator or measurement of change ; 6) source of measurement; and 7) how frequently it is measured . A separate PROGRAM OUTCOMES AND ACTIVITIES MATRIX needs to be completed for each outcome. Use a separate row for each activity and group activities under their related outcomes . To add more rows, if needed, simply locate the cursor at the last cell in the last row and press the "TAB " button on the keyboard . See examples provided in the instructions . IMPORTANT NOTE : Keep in mind when developing PROGRAM OUTCOMES that, if funded, these will be what you are accountable to accomplish. Also, the PROGRAM OUTCOMES should reflect the information described in the PROGRAM NEED STATEMENT (13 , L) . All PROGRAM NEED STATEMENTS should flow from the MISSION & VISION. MEASURABLE OUTCOMES should be based on and measure program needs . Activities are the tasks you do to influence the outcome and impact the unacceptable condition in your PROGRAM NEED STATEMENT, (B . L) . 8