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Organization: Exchange Club CASTLE Program: Valued Visits Funder: Children ' s Services Advisory Committee RFP: # 5054 F. PROGRAM EVALUATION (Entire Section F not to exceed two pages) 1 . DEMOGRAPHICS : What information (data elements) will you need to collect in order to accurately describe your target population including demographics (age, gender and ethnic background) required by the funder in Section H? What are the pieces of information that qualify them for your target population ? How do you document their need for services or their "unacceptable condition requiring change" from Section B19 Age, gender, ethnicity , marital status , and address are collected upon intake . Eligibility for the program requires that a judge has deemed that contact between a child and a non-residential parent poses a risk of harm to that child. Intake and eligibility are further assessed during the intake and orientation sessions required by Valued Visits . 2. MEASURES : What data elements will you need to collect to show that you have achieved (or made progress toward) your Measurable Outcomes in Section D? What tools or items are you using as measures (grades, survey scores, attendance, absences, skill levels) for your program? Are you getting baseline information from a source on your Collaboration List in Section E ? Are there results from your Activities in Section D that need to be documented ? How often do you need to collect or follow-up on this data ? Outcome 1 (successful visits) is measured by visit monitor notes and significant event reports which track the number of visits terminated for a rules violation . Visit monitor notes are reviewed weekly ; significant events are reviewed immediately, and again quarterly at the Risk Management committee meeting. Outcome 2 (learning_parenting skills) is measured with competency-based tests (post-tests) given after each parenting class . Participants must get all answers correct, or remediation is done by the group facilitator. Tests are collected after every parenting class . Outcome 3 (satisfaction survey) is measured with a survey that is administered prior to the case closing. Results are collated quarterly and reported to the Service Delivery committee. Outcome 4 (follow-up contact) is performed with families who have been give a service linkage contact. Contact is made by phone if the family is no longer enrolled in the program , and in person , if the family is still enrolled. Results are tabulated quarterly, and reported to the service delivery committee . 3. REPORTING: What will you do with this information to show that change has occurred ? How will you use or present these results to the consumer, the funder, the program, and the community? How will you use this information to improve your program? Information collected is reported to funders on a regular bases , through monthly, quarterly or semi -annual reports . Staff , board members , employees and other stakeholders are made aware of results through the CASTLE Continuous Quality Improvement process , and feedback at all - team and board meetings . The community is made aware of results through an annual report . 10