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A ( <br /> within ten working days from the date the grievance was presented to him. If the grievance <br /> is not satisfactorily resolved, the grievant may forward the grievance to Step 2 . <br /> Step 2 : The grievant shall present the written grievance within five working days from the date of <br /> the decision at Step 1 to the Emergency Services Director. The Emergency Services <br /> Director shall meet with the grievant, which a union steward or a union representative may <br /> accompany if the union is not the grievant. The Emergency Services Director shall reach a <br /> decision and communicate it in writing to the grievant with a copy to the union if it is not <br /> the grievant within ten working days from the date the grievance was presented to him. If <br /> the grievance is not satisfactorily resolved, the grievant may forward the grievance to Step <br /> 3 , <br /> Step 3 : The grievant shall present the written grievance within five working days from the date of <br /> the decision at Step 2 to the County Administrator or his designee . The County <br /> Administrator (or his designee who is authorized to resolve the issue) shall meet with the <br /> grievant, which a union steward or a union representative may accompany if the union is <br /> not the grievant. The County Administrator shall reach a decision and communicate it in <br /> writing to the grievant with a copy to the union if it is not the grievant within ten working <br /> days from the date the grievance was presented to him . If the grievance is not <br /> satisfactorily resolved, the grievant may forward the grievance to arbitration. <br /> 18 <br />