2005-262 - Laserfiche WebLink

Home Browse Search

Exhibit `°B" ` DESCRIPTION OF SERVICES Monthly processing , printing , inserting and full mail distribution of the County statement/letter cycle mailings . 1 ) Provide and store the paper and envelopes necessary for the monthly or cycle billing process . This includes the following items : MONTHLY BiLLING: Outgoing Envelope Return Envelope Statements / Letter Any items to be inserted and mailed with the statement can be produced by Contractor or must be shipped to Contractor and received at least three (3) days prior to the arrival of the .billing data. In addition, these items must be, within the specifications of Contractor's Bell and Howell inserting machine to avoid additional charges for manual insertion . 2) Upon receipt of the data necessary to produce the monthly letter/statements , in the pre- determined format, readable by our computers, Contractor will produce any or all of the following : a) Laser print the letters/statements in the mutually agreed upon . format. These letters/statements will be of the highest print quality and will provide at least a 98% acceptance rate when read on an OCR device. b) Print a report listing all of the addresses without ZIP codes or other required items for mailing . 3) Services are to be completed and delivered into the U. S . Postal Distribution System no later than one (1 ) business day from receipt of data (this excludes delays associated with : Acts of God, County processing errors, transmission errors , weekends and holidays)_ Data from County is to be prepared for Contractor in the agreed upon format and transmitted to Contractor no later than 4:00' p.m . CST, on each of the billing cycles processing dates. Data transmission times will be strictly' adhered to. The turnaround time is also subject to the provisions of Section Vill , ADDITIONAL SERVICES -INCLUDED : • Processing of County data for proper forms formatting , printing, , inserting and delivery distribution requirements • CASS (Coding Accuracy Support System ) Certification of all County requested mailing names Specific County related job program development, maintenance and backup to support print and mail application Acquisition, warehousing and controlling of all 'required job forms and materials • High speed simplex laser printing Forms design, development and support Itemized billing of all materials and services OPTIONAL SERVICES Processing of final bills and/or delinquent notices • Electronic envelope elimination • Full service Graphics Departmentfor in-house insert/bill stuffer production • Selective inserting • High-speed duplex and variable "spot color" laser printing Indianrivercontract4001 .doc Page 20 of 25 Document last printed 05/18/00 10:39 AM 180