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1 . 15 Subcontractor means a third-party subcontractor who is retained by the Company to perform <br /> installation or construction work at the Customer ' s Service Location(s) pursuant to a Customer-authorized <br /> Implementation Services Authorization Form (as set forth in Section 4 . 1 ) . <br /> 1 . 16 Implementation Price means the compensation to be paid by the Customer to the Company for <br /> performing Implementation Services with respect to particular ECO ' s at specified Service Locations. <br /> 1 . 17 Implementation Services means the Services provided or proposed to be provided by the Company <br /> to construct, install or otherwise implement one or more ECO ' s at specified Service Locations in accordance with <br /> the terms of a Feasibility Report, which Services shall include, but not be limited to, (a) causing the procurement, <br /> construction and installation of all materials , equipment and systems required to implement each ECO at a particular <br /> Service Location, (b) providing and paying for all labor and support services necessary to perform such work, (c) <br /> supplying to the Customer copies of any operation and maintenance manuals available from the manufacturers, <br /> vendors and suppliers of equipment or systems comprising a part of any installed ECO, (d) providing on-site <br /> training for a reasonable number of the Customer ' s designated operating personnel, if such training is reasonably <br /> required or necessary for the proper operation and maintenance of any complex equipment or system comprising a <br /> part of any installed ECO, and (e) arranging for the final inspection and check-out of each installed ECO . <br /> 1 . 18 Master Agreement means this Master Agreement for Demand Side Management and Energy <br /> Efficiency Services, including any and all schedules and exhibits attached thereto, as may be amended from time to <br /> time . The terms, conditions, representations, warranties and other provisions of this Master Agreement shall apply <br /> by reference to each and every Feasibility Study Proposal , Feasibility Report, and any other written proposal, <br /> document, notice or Authorization Form issued under the terms of this Master Agreement, as if such provisions were <br /> set forth expressly therein. <br /> 1 . 19 Minor Deficiencies means, with respect to a particular ECO which has been deterniined by the <br /> Company to be Substantially Complete , any construction, installation or other Implementation Services identified in <br /> a Punch List which do not materially affect the ability of the ECO to properly operate and function in accordance <br /> with its intended purpose pursuant to this Master Agreement and the terms and specifications contained in a <br /> Customer-executed Implementation Services Authorization Form. <br /> 1 .20 Notice of Substantial Completion means a written notice issued by the Company to notify the <br /> Customer of the substantial completion of the installation of an ECO. <br /> 1 . 21 P4M means the Company or Customer identified in the opening paragraph of this Master <br /> Agreement. <br /> 1 . 22 Parties means the Company and Customer identified in the opening paragraph of this Master <br /> Agreement <br /> 1 . 23 Payback Criteria means, with respect to an ECO, the number of years obtained by dividing (i) the <br /> total estimated implementation cost of the ECO (including the costs incurred by the Company under this Master <br /> Agreement, but excluding all financing costs associated with implementation of the ECO) , by (ii) the estimated <br /> savings to the Customer from the installed ECO , including energy savings, maintenance savings, avoided capital <br /> costs, and other avoided costs as applicable . All such estimates shall be made by the Company, in <br /> its sole <br /> professional judgment, and shall be binding upon the Customer for purposes of this Master Agreement . <br /> 1 . 24 Person means any individual or entity of any type , including, but not limited to, corporations , <br /> partnerships, business trusts, associations, governmental agencies, political subdivisions , state, district, college, <br /> university, board or other organization. <br /> 1 . 25 Program means the demand side management Services provided by the Company for its customers <br /> pursuant to a Company-initiated program known as the Energy Efficiency Services Program. <br /> 1 .26 Punch List means, with respect to a particular ECO, a list of Minor Deficiencies provided by the <br /> Customer to the Company prior to the Customer' s receipt and execution of a Notice of Substantial Completion. <br /> Page 3 of 20 Rev 08/ 15/08 <br />