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• Accountings must be documented in accordance with the procedure for " Documentation Requirements . " 4 . Processing Requests for Confidential Communications Request From Individual, Parent of Minor Child, or Personal Representative. Upon receiving a written request from an individual (or a minor' s parent or an individual ' s personal representative) to receive communications of PHI by alternative means or at alternative locations , the employee must take the following steps : • ' Follow the procedures for verifying the identity of the individual (or parent or personal representative) set forth in "Verification of Identity of Those Requesting Protected Health Information. " • Determine whether the request contains a statement that disclosure of all or part of the information to which the request pertains could endanger the individual . • If a request will not be accommodated, the employee must contact the individual in person, in writing, or by telephone to explain why the request cannot be accommodated . • All confidential communication requests that are approved must be recorded . in a written log that is maintained by the designated Privacy Official. • Requests and their dispositions must be documented in accordance with the procedure for " Documentation Requirements : " 5 . Processing Requests for Restrictions on Uses and Disclosures of PHI Request From Individual, Parent of Minor Child, or Personal Representative. Upon receiving a written request from an individual (or a minor' s parent or an individual ' s personal representative) to restrict access to an individual 's PHI, the employee must take the following steps . • Follow the procedures for verifying the identity of the individual (or parent or personal representative) set forth in " Verification of Identity of Those Requesting Protected Health Information. " • The employee should take steps to honor requests if disclosure could endanger the individual . • If a request will not be accommodated , the employee must contact the individual in person, in writing, or by telephone to explain why the request cannot be accommodated . • All requests for limitations on use or disclosure of PHI that are approved must be recorded in a written log that is maintained by the designated Privacy Official . • All business associates that may have access to the individual ' s PHI must be notified of any agreed-to restrictions which will be provided via written correspondence from the Privacy Official . • Requests and their dispositions must be documented in accordance with the procedure for " Documentation Requirements . " 31 V