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i 20 . PARTICIPANTS providing goods and services to the DEPARTMENT should be aware of the following time frames . Upon receipt, the DEPARTMENT has ( 10) ten working days to inspect and approve the goods and services . The DEPARTMENT has 20 days to deliver a request for payment (voucher) to the Department of Financial Services . The 20 days are measured from the latter of the date the invoice is received or the goods or services are received , inspected and approved . 21 . If a payment is not available within 40 days , a separate interest penalty at a rate as established pursuant to Section 55 . 03 ( 1 ) , Florida Statutes , will be due and payable , in addition to the invoice amount, to the PARTICIPANT. Interest penalties of less than one ( 1 ) dollar will not be enforced unless the PARTICIPANT requests payment. Invoices that have to be returned to a PARTICIPANT because of PARTICIPANT preparation errors will result in a delay in the payment. The invoice payment requirements do not start until a properly completed invoice is provided to the DEPARTMENT . 22 , A Vendor Ombudsman has been established within the Department of Financial Services . The duties of this individual include acting as an advocate for contractors/vendors who may be experiencing problems in obtaining timely payment(s ) from a state agency. The Vendor Ombudsman may be contacted at (850 ) 410 - 9724 or by calling the Department of Financial Services ' Hotline , 1 -800 - 848 -3792 . 23 . Records of costs incurred under the terms of this AGREEMENT shall be maintained and made available upon request to the DEPARTMENT at all times during the period of this AGREEMENT and for three years after final payment is made . Copies of these documents and records shall be furnished to the DEPARTMENT upon request. Records of costs incurred includes the general accounting records and the project records , together with supporting documents and records , of the contractor and all subcontractors performing work on the project, PARTICIPANT' S and all other records of the Contractor and subcontractors considered necessary by the DEPARTMENT for a proper audit of costs . 24 . In the event this contract is for services in excess of TWENTY FIVE THOUSAND DOLLARS ($ 25 , 000 . 00 ) and a term for a period of more than one year , the provisions of Section 339 . 135 (6 ) (a) , Florida Statutes , are hereby incorporated : "The Department, during any fiscal year, shall not expend money, incur any liability, or enter into any contract which , by its terms , involves the expenditure of money in excess of the amounts budgeted as available for expenditure during such fiscal year. Any contract , verbal or written , made in violation of this subsection is null and void , and no money may be paid on such contract . The Department shall require a statement from the Comptroller of the Department that such funds are available prior to entering into any such contract or other binding commitment of funds . Nothing herein contained shall prevent the making of contracts for periods exceeding one year , but any contract so made shall be executory only for the value of the services to be rendered or agreed to be paid for in succeeding fiscal years ; and this paragraph shall be incorporated verbatim in all contracts of the Department which are for an amount in excess of TWENTY FIVE THOUSAND DOLLARS ($25 , 000 . 00) and which have a term for a period of more than one year . " 4 of 6