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A SERVICE CONTRACT HELPS TO:
Ensure equipment reliability
Stabilize maintenance budgets
Diminish equipment downtime
Establish documentation for JCAHO
Increase product life
Enhance trade-in value
Address risk mangement and safety
Stryker Medical Silver Program - Indian River County Fire & EMS
Effective Dates : 11 /01/07 through 10/31/08
Pricing is determined by age, location, model, and condition of product
CITY Model Serial # Dept Wit ( Unit Price Ext Price
1 6083 On file EMS Silver $300.00 $300.00
16 6092 On file EMS Silver $300.00 $4,800.00
17 Units for Annual Investment on Silver Program at: $5, 100.00
TOTAL ANNUAL INVESTMENTS for Silver Program $5000.00
Pricing is firm for a period of 30 days
Stryker Service agrees to service the equipment listed on this Agreement.
This Agreement shall be effective 11/01/07 through 10/31/08.
*PLEASE FAX OR MAIL THE PROPOSAL DOCUMENTS AND A COPY OF THE PO TO STRYKER'
�— Fax number: (866) 787-9095
/
Tem Peterman - Sr. Field Service Specialist i7uslomekSignature
09/19/07 /a -// - Q /
Date Offered Date Accepted
Billing option: P.O. NUMBER (PLEASE INCLUDE HARD COPY)
ANNUAL or MONTHLY
MB Indian River County EMS Silver 2007-08
stryker
STRYKER MEDICAL SERVICE TERMS AND CONDITIONS
The following terms and conditions shall apply throughout the term of this Service Contract (the "Agreement'), as more particularly set forth on
the foregoing page 2 of this Agreement.
1a. GOLD - PREVENTATIVE MAINTENANCE EXTENDED WARRANTY AGREEMENT (if applicable)
Price includes labor and all parts associated with both annual preventative maintenance and unscheduled service calls, travel charges, and
JCAHO equipment checklists. Replacement parts do not include mattresses, batteries, probes and other disposable or expendable parts.
Replacement parts damaged by misuse or abuse am not covered under this Agreement. IF EMS, two preventative maintenance
calls are included in an annual agreement-
1 b. SILVER - EXTENDED WARRANTY AGREEMENT (if applicable)
Price includes all Parts, Labor & Travel associated with unscheduled service calls, equipment checklists, JCAHO documentation. Replacement
parts do not include mattresses, batteries, probes and other disposable or expendable parts. Replacement parts damaged by misuse or abuse
are not covered under this Agreement. If EMS, one preventative maintenance call is included in an annual agreement.
1c. PM ONLY - INITIAL REPAIRS (if applicable)
Price includes scheduled preventative maintenance orgy to such equipment listed. This Agreement shall be applicable only to such equipment
as listed, which has been determined by Stryker Medical's Service Representative to be in good operating condition upon his/her initial
inspection thereof. If initial repairs are required to put "out of warranty' equipment in good operating condition, the cost of such initial repairs
will be separately invoiced at Stryker Medical's then current hourly labor rate plus parts at Stryker Medical's then current list price.
2. INITIAL REPAIRS
This Agreement shall be applicable only to such equipment as listed on page 2 of this Agreement (the "Equipment'), which has been
determined by Stryker Medical's Service Representative to be in good operating condition upon his/her initial inspection thereof. If initial
repairs are required to put "out of warranty" equipment in good operating condition, the cost of such initial repairs will be separately invoiced at
Stryker Medical's then current hourly labor rate plus parts at Stryker Medical's then current list price.
3. ADVANCE NOTIFICATION
Maintenance Service calls will be scheduled annually once a year (or twice a year if Ambulance Cots GOLD Program) at a mutually agreed
upon lime between CUSTOMER and Stryker Medical. Equipment not made available at the mutually agreed upon time will be serviced during
the next scheduled service call or at another specified date. Any Maintenance Service calls which are not done as part of the once a year
maintenance program will be at the expense of the CUSTOMER. Such arrangements will include travel and other special charges at Stryker
Medical's Nen current rates. Any Maintenance Service call scheduled outside of Stryker Medical's normal working hours will carry an
additional charge.
4. SERVICE CALL ACTIVITY
On each scheduled service call, Stryker Medical's Service Representative will inspect and adjust each available item of Equipment as required
in accordance with Stryker Medical's then current maintenance procedures for said Equipment. The maintenance services will be performed
annually each year. Stryker may amend this Agreement if there are any discrepancies on the number of inspections, price, equipment, or
location.
5. SERVICE INVOICING
Invoices will be sent on the agreed upon payment method (monthly or annual). All prices are exclusive of taxes. All taxes, when applicable, will
appear as separate Rams on Stryker Me ical's invoice. All in o�ccees issued under this Agreement are to be paid /� t 1
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Fail huntil the previous obligation is satisfied, or b h. ra ra ility to Stryker Medical, to cancel any contract
6. PRICE CHANGES
The Service prices specified herein are those in effect as of the date of acceptance of this Agreement. And will continue in effect throughout
the duration of Agreement. Please be advised of the following Stryker Service pricing charged on a time and materials basis:
BED/STRETCHER PRODUCTS = Labor @ $125 per hour, Travel @ $110 per hour (portal to portal) - Parts per quota + shipping.
EMS PRODUCTS = Labor @ $100 per hour, Travel @ $100 per hour (portal to portal) - Parts per quote plus shipping
7. OPERATION MAINTENANCE
Stryker Medical service is ancillary to and not a complete substitute for the requirements of users to adhere to the routine maintenance
instructions provided by Stryker Medical, its equipment and operations manuals, and accompanying labels and/or inserts for each Rem of
Equipment. Appropriate user personnel should be entirely familiar with the instructions and contents of those manuals, labels and inserts and
Implement them accordingly.
MB Indian River County EMS Silver 2007-08
8. SERVICE EXCLUSIONS
Notwithstanding any other provision of the Agreement, this Service does not include repairs to mattresses, broken I.V. poles, or any other
service made necessary by abuse, misuse, negligence, accident, catastrophe, act of God or any malfunction resulting from faulty
maintenance, improper repair, damage and/or alteration by non-Stryker Medical personnel.
9. WARRANTY LIMITATIONS
During the term of this Agreement, Stryker Medical will maintain the Equipment in good working condition during Stryker Medical's normal
working hours. There are no express or implied warranties by Stryker Medical other than the warranties hereinabove described with respect
to the Equipment. r
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otwithstanding the foregoing , nothing
herein shall be deemed to disclaim Stryker Medical's liability to third parties resulting from the sole negligence of Stryker Medical as
determined by a court of law.
10. EQUIPMENT SCHEDULE CHANGES
During the term of the Agreement and upon Stryker Medical's written consent, which will not be unreasonably withheld, additional equipment
may be included in this Agreement. All additions are subject to the terms and conditions contained herein. Stryker Medical shall adjust the
charges and modify the Agreement to reflect the additions.
11 . ACCEPTANCE-LENGTH OF AGREEMENT
To receive the desired service, on the terms described herein, please indicate CUSTOMER's acceptance by signing this Agreement where
indicated on page 2 hereof and returning to Stryker Medical all copies of the Agreement within thirty (30) dans of the DATE OFFERED date
indicated on page 2 of this Agreement. This Agreement can be canceled by either party by giving at least thirty (30) days prior written notice
of any such cancellation to the other party. If this Agreement is canceled during or before the expiration date of the Agreement set forth on
page 2 hereof, CUSTOMER will be charged for the months covered during contract period and for all parts, labor, and travel need to
maintain the Equipment during the Agreement period with no eariy cancellation penalties.
12. PERFORMANCE EXCLUSIONS
Service and articles delivered by Stryker Medical hereunder shalt be subject to and conditional upon floods, strikes, other labor disturbances
(regardless of the reasonableness of the demands of labor), riots, fires, accidents, wars (present and future), embargoes, delays of carders,
inability to obtain raw materials, failures of normal sources of supply, restraints of government or any other rause (whether similar or
dissimilar to the foregoing) beyond Stryker Medical's reasonable control.
13. SEVERABILITY OF PROVISIONS
The invalidity, in whole or in part, of any of the foregoing paragraphs, where determined to be illegal, invalid, or unenforceable by a court or
authority of competent jurisdiction, will not affect or impair the enforceability of the remainder of the Agreement.
14. GOVERNING LAW
This Agreement shall be construed and interpreted in accordance with the laws of the State of f
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MB Indian River County EMS Silver 2007-08
SERIAL NUMBER WORKSHEET
Account number 1123368
Account name Indian River County Fire & EMS
City, State, ZIP Vero Beach, FL 32960
Model # Serial # Department
6083 050939419 EMS
6092 030839751 EMS
6092 030839752 EMS
6092 030839753 EMS
6092 030839754 EMS
6092 030839755 EMS
6092 030839756 EMS
6092 030839757 EMS
6092 030839758 EMS
6092 030839759 EMS
6092 030839760 EMS
6092 030839761 EMS
6092 E040839939
39141 EMS
6092 39142 EMS
6092 E EMS
6092 39866 EMS
6092 39890 EMS
stryker®
Please return to: Tem Petennan
Sr Field Service Speoatist
3800 East Centre Avenue
Portage, MI 49002
Phone (800) 669-4968 x6536
Fax (866) 787-9095
tern petcvman @stryker com
wv:ww.srrykermeGcal.corn
September 19, 2007
Indian River County Fire & EMS
1123368
1500 Old Dixie Highway
Vero Beach, Fl 32960
Mr. Brian Burkeen
EMS Division Chief
Phone (772) 562-2028 ext. 3015
Fax () -
Dear Mr. Burkeen,
Thank you for your interest in Stryker Medical's Service Contract Program. We have a variety
of Service Contract options to meet the specific needs of your facility:
Service Agreement Options GOLD SILVER PM
Annually scheduled preventive maintenance X TIE ONLY) X
All parts X X
All labor and travel X X
Unlimited emergency service calls X X
Priority one contact: two hour phone response X X
Most repairs completed within 3 business days X X
JCAHO documentation X X X
On-site record of PM & emergency service X X
Factory-trained Stryker service technician X X X
Stryker authorized parts used X X X
Service during regular business hours (8-5) X X X
"Does not include any disposable items, I.V. poles (except for Stryker HD permanent poles), docker cables, mattresses, batteries and abuse.
NOTE: Two (2) PM's apply for all EMS Products on a Gold Contract
One (1 ) PM applies only for EMS Products on a Silver Contract
We do not apply for Beds & Stretchers on a Silver Contract
MB Indian River County EMS Silver 2007-08