HomeMy WebLinkAbout10/15/1981� r
October 15, 1981
The Board of County Commissioners of Indian River
County, Florida, met in Special Session at the Sebastian
Community Center, Central Avenue, Sebastian, Florida, on
Thursday, October 15, 1981, at 7:30 o'clock P.M. Present
were Patrick B. Lyons, Chairman; William C. Wodtke, Jr.,
Vice Chairman; Dick Bird; Alfred Grover Fletcher; and Don C.
Scurlock, Jr. Also present were Neil A. Nelson, County
Administrator; George G. Collins, Jr., Attorney to the Board
of County Commissioners; and Virginia Hargreaves, Deputy
Clerk.
The Chairman called the meeting to order and noted that
this hearing was continued from a hearing held in July
because of complaints voiced by viewers and to allow Jones
Intercable time to address these'complaints and supply more
complete financial statements.
The hour of 7:30 o'clock P.M. having passed, the Deputy
Clerk read the following Notice with Proof of Publication -
attached, to -wit:
A'
VERO BEACH PRESS -JOURNAL
Published Weekly
Vero Beach, Indian River County, Florida
-Y OF INDIAN RIVER:
OF FLORIDA
Before the undersigned authority personally appeared J. J. Schumann, Jr. who on oath
t he is Business Manager of the Vero Beach Press -Journal, a weekly newspaper published
f•cachh in Indian River County, Florida; that the attached copy of advertisement, being
in the matter of 'i 4/
in the �1 rCourt, waasypub-
n said newspaper in the issues of _ ,� ��� _ -2 Z •
ant further says that the said Vero Beach Press -Journal is a newspaper published at
Beach, in said Indian River County, and that the said newspaper has heretofore
-ontinuously published in said Indian River County, Florida, weekly and has been entered
and class mail matter at the post office in Vero Beach, in said Indian River County, Florida
period of one year next preceeding the first publication of the attached copy of adver-
nt; and affiant further says that he has neither paid nor promised any person, firm or
ation any discount, rebate, commission or refund for the purpose of securing this adver-
nt for publication in the said newspaper.
to and subscrib,
®� ��� 1a (Clerk of the Circuit Court, Indian River County, Florida)
�
I
NOTICE OP NEARING'
Ali interested parties are hereby' notified
that the Board of County Commissionen"
Indian River County will hold a public hearletg;
an October 15. 1181; at 7t30 P.M- In at` 1
Sebastian Community Center located on North n
Central Avenue. Sebastlan, Florida, to cat. ;.q
aider the request of Jones Intercable, for— for
the approval o) the following rate incressest .. .
Residential basic monthly charge Irons IWI.:;
Reconnectim '01 residential cable servki
from $7.40 to $1 Us.
All other charges to remain unchanged.'
'Beard of County Commissioners.
of Indian River County
By: Patrick B. Lyons, Chairman.
Sept. 270 Oct. i, HCl. t
BOOK 47 PAGE 751
A
r OCT 15 1981 Boor 47 Fa,t E752
Kevin McLaughlin, Regional Manager for Jones
Intercable, came before the Board and stated that the
information he would be discussing is distressing since the
fact is that Jones Intercable has become aware that they
inherited major maintenance problems associated with their
daily operation and now realize that they must put in more
money in order to solve these problems. Mr. McLaughlin
stated that he was not here to night to promise blue sky
remedies, but to promise viable solutions contingent on
their requested rate increase. He reported that they have
committed in the area of $70,000 to tackle the maintenance
problems within a time frame satisfactory to the residents ,
and while their financial statement does not present a
pretty picture, they are proud of the accomplishments they
have made since their acquisition of this system. If the
increase were to be granted, Mr. McLaughlin assured those
present that certain improvements will be made to their
existing cable. He then gave a description of the various
specific areas where improvements would be made,
representing roughly 30,000' of cable. He felt this
indicates Jones Intercable's recognition of the problems and
their willingness to cooperate. He believed that Jones
Intercable can provide good service with the goals mentioned
and emphasized that it is imperative they have the rate
increase for the benefit of the service and to have the
continued ability to operate a cable system in Indian River
County.
Question arose as to any improvements made to the
system up to this date, and Mr. McLaughlin stated that he
had reviewed this with the chief technicians and some of the
work done is as follows: Replacement of 75' of cable trunk
and 500' of cable feeder, replacement of three trunk
amplifiers, and reworking of some things on Power Line Road.
He noted that some problems are relatively isolated and
2
again emphasized that they recognize the problems and are
ready to deal with them.
The Board then went into a detailed review of the
financial information supplied and wished to be informed how
Jones Intercable stands in regard to their commitment to
expend a total of $379,366 on capital improvements to this
system in 1981. Question also arose as to their figures on
depreciation which jumped from $96,450 last year to $446,000
this year, or an increase of over 950. -It was noted there
are methods of accelerating depreciation schedules, and it
was hard to understand such a tremendous increase.
Mr. McLaughlin -stated that when figuring their loss,
they did take out the other income and amortization and
still came up with a loss of many thousands. He asked local
manager Bill Sisk to comment, and Mr. Sisk noted that the
system was purchased in June of last year and some of the
figures are six month figures and some eight month figures.
He did not know what kind of depreciation schedule was used.
Discussion continued as to how the depreciation figure
was arrived at and whether it was a percentage of total
revenues. It was noted that the Board had not insisted on
an audited statement, but did request that an updated
statement be supplied. There was a general feeling that the
financial statements supplied were puzzling and not what the
Board had requested of the company.
Mr. McLaughlin commented that he had already reviewed
the company's proposed goals and as far as their financial
picture is concerned, it reflects a $97,000 loss. He felt
they should have had a financial officer present to explain
their situation.
Commissioner Scurlock emphasized that the Board had
requested much more financial information than was supplied
at the first public hearing, and he did not feel the
financial statements made available to the Commission only
last night presented a sufficient picture to put the
COmmission in any better position to reach a decision than
BOOR 47
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they were before. He commented that at the time of transfer
of this franchise, Jones Intercable had made the statement
that they were able to do more than was being done presently
and that their company had the resources available to
accomplish this.
Discussion ensued about the corporate structure
involved, and Commissioner Wodtke commented that at the
earlier hearing, the Board was provided with a financial
statement dated March 31, 1980, which he assumed was a total
corporate statement similar to the annual report, and he
wished to have the financial information attributable
specifically to the operation in this county broken out so
he could make a meaningful comparison of figures. He
further noted that based on their customer base, the $1.25
increase should provide them with an additional $42,000 a
year.
Mr. McLaughlin stated that he could not help but feel
that the members of the audience believe that Jones
Intercable is asking for this increase just to make a
profit, but actually it is something they need simply to
make the improvements and keep operating.
Detailed discussion followed in regard to the net loss
and what it included. Commissioner Wodtke referred to the
projection of capital improvements made for 1981 through
1985 and asked if Jones Intercable could state that the
dollars projected for 1981 were expended in the various
categories projected and what assurance they would be
willing to offer that their projections for the future years
will be allocated as projected in this franchise area. In
other words, he wished to be assured that the dollars
projected would be expended to improve the system and the
signal rather than to expand the territory.
Mr. McLaughlin stated that most of that money will go
to a rebuildment situation rather than expansion, but noted
4
that any projections are contingent on where they stand
tonight in regard to the rate increase.
Chairman Lyons stated that he was glad to see the
improvements are recognized as needed, but he wished to have
an explanation of the fact that the rate increase that is
requested does not come close to paying for the
improvements.
Mr. McLaughlin commented that he sees them at a break
even point. He further noted that because the system needs
to be addressed, they have not gotten to marketing, and he
suspected that they can pick up additional subscribers.
Commissioner Bird discussed the..ratio of plant
improvement, and Mr. McLaughlin felt that has changed
because of the existing situation.
Chairman Lyons felt it is a step forward that they are
focusing their activities on solving problems, but he
personally was not satisfied with the financial information
supplied. He stated that at this time he would open the
floor to the audience so the Commission could determine
whether there has been any improvement in the situation.
The Chairman asked if anyone present wished to be
heard.
Mrs. Sensabaugh, eight year resident of Shady Rest
._Mobile Home PaRK, believed that Shady Rest does have
...continuing problems and stated that it is not the increase
in rates they object to, but they want to have something to
..show for their money.
Robert Tanksley referred to the Letter he had written
the Chairman as follows:
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BOOK 47 PAGE 755
OCT 151981
_I
OCT 151981 BOOK 47 PAGE 156
MEMORANDUM FOR: Mr. Patrick Lyons
Chairman, Indian River County Commissioners
DATE: 29 September 1981
SUBJECT: Jones Intercable rate increase request
REFERENCE: 29 September 1981 telephone conversation with
Idr. ' Robert Tanksley
Following is my written complaint furnished at your request] with
the expectation.that it will be brought to the -attention of the
other County Commissioners and put on the agenda for.the 15 October
1981 meeting in Sebastian.
As I mentioned on the telephonep I believe the proposed Jones
Intercable rate increase is way out of line with the existing
service available. If anything a rate decrease would be more in
order. The very poor picture reception; the constant picture
interruptions and other problems are never ending. One never
knows what his picture reception will be from day to day.
This month I had occasion to call Jones Intercable•as my picture
had deteriorated badly suddenly as I was watching. I made repeated
phone calls in regard to the problems but no-one came to my horae-for
eleven days. Messages were left for the System Managerp Mr. Bill
Sisk# but even he failed to return my calls during that period.
Surely he could have found a moment during that time. Also, I
indicated to Jones that I would like to call Denver (the Headquarters
I•m told) in order to get some action. No one seemed to know
the address or telephone number of their own company.
I personally believe that at this time there is definitely no
reason to reward Jones -Intercable with a rate increase of any
kind. They have much work to do and much more good will to
establish before thee -quality of service is equitable enough to
deserve additional benefits.
Yours very truly,
Mr. Tanksley believed that it is becoming increasingly
clear that Jones Intercable seriously underestimated the
quality of the cable before they came here, but that is
their mistake and their problem. Mr.Tanksley continued that
if Jones Intercable would be willing to adjust his bill
every month until he got his picture, perhaps he could reach
an agreement with them. He noted they have already adjusted
his bill this month.
Mr. Sisk confirmed that Mr. Tanksley has a problem
which they have trying to fix and they did adjust his bill
because he was out for a long time.
Ed Berg, a seven year resident of Shady Rest, noted
that several years ago when Indian River Cablevision applied
for an increase, he was instrumental in gathering petitions
opposing an increase, but it was granted and they did make
some cosmetic changes, although the quality of the picture
did not get appreciably better. Mr: Berg stated the service
given by Jones Intercable has not improved since last
summer, but, in fact, has deteriorated badly. He agreed
that business is entitled to a fair rate,of return, but the
people are not getting what they are paying for.
Ed Ballantine, operator of Paradise Mobile Home Park,
read from a letter he had written to Jones Intercable on
October 7th describing the number of calls he had made to
them since his reception was lost on September 28th and not
restored as of October 7th. He reported that on September
29th, he complained about an exposed cable lying across a
driveway and lawn, and nothing was done about it until he
finally reached a supervisor who came out and buried the
cable himself. Mr. Ballantine agreed that a business should
be entitled to a profit, but people are entitled to a
service also, and he believed Jones Intercable should
improve their service before getting an increase.
Hans Dorsmer pointed out that the charges for new
hook-ups are not being increased and asked why the regular
subscribers should have to absorb the cost far the new
hook-ups which he did not feel was fair.
Mr. Sisk noted that connection charges are a one-time
expense. They want to encourage as many people to get
on the cable as possible,and they do have specials to
attract new subscribers, but possibly they need to address
this factor.
Chairman Lyons commented that it seems there has been
no improvement in service, and he questioned whether
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BOOK 47
PAGE X75 7
OCT 151991 8OOK 47 FAGS 758 �
possibly the Commission should cancel the franchise. The
Attorney agreed that is a possible remedy.
Commissioner Scurlock reiterated that he was present at
the Sebastian City Council meeting when Jones Intercable was
asking for the transfer of franchise, and at that time, they,
admitted there were significant problems with the system,
but indicated that they had the resources and ability to
make the needed improvements; the transfer was allowed on
that basis.
Manager Bill Sisk reported that they have been checking
out the situation at Shady Rest, and he believed it is
"AOK." He noted that out of 1,400 customers in the County,
only a small number showed up to complain, and he felt if
you can satisfy 950 or so, you are doing very well. He
pointed out that Jones Intercable wants to make the
situation right more than anyone else present.
David Lapham of Roseland reported that he had reviewed
the information submitted by Jones Intercable, and according
to their figures, there is no question that they need the
rate increase. He asked if the Commission when authorizing
the franchise had made any effort to verify the price paid
by Jones Intercable and determine whether they paid too much
for a broken down system. Mr. Lapham continued to question
the County's system for handling franchises and felt the
County is not equipped to provide fair and adequate
regulation. He suggested the County relinquish the
regulations and charge the company for the use of easements,
etc. Mr. Lapham emphasized that those who require the
service should pay for it. He made the point that people
who live in this area only part of the year do not pay their
proportionate share, and he believed an effort should be
made to find some method to collect more from seasonal
customers. Mr. Lapham felt the Commission, in establishing
the basic rate, can only ask if the service was worth $7.25
two years ago, is it worth $1.25 more today based on
inflation. He did not feel they had much else to go on.
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Chairman Lyons noted that the Board members only
received these figures last night and have had no time to
analyze them. He again stated that he did not feel the
Board has been supplied sufficient information to give an
intelligent reply, and he was disappointed and a little bit
insulted that this has been handled as it has.
Victor Hart of Gifford did believe Jones
Intercable is trying to improve the situation, but stated
that he would be disturbed if the Commission granted a rate
increase based on the information presented tonight. He
also emphasized that it is the service that is the problem,
not the amount of the rate increase, and believed that is
everyone's complaint.
Chairman,Lyons asked for a show of hands to indicate
that the people would not object to a rate increase if the
service were improved and all present raised their hands.
Mrs. Verney stated that she would have to have better
service before she would approve any increase, and she felt
canceling their franchise would not be a bad idea.
Commissioner Scurlock stated that he did not feel he
was in any different position tonight than he was back in
July, and he would like to see some satisfaction in the
community and more financial information before he would be
willing to vote for a rate increase. He wished to see a
specific program outlined for improvement.
Chairman Lyons felt Jones Intercable has indicated that
they have a program for improvement, but he also wished to
have something concrete to demonstrate this and stated he
would not vote for any rate increase until he could have the
people tell him they have satisfactory service.
Clifford Rice commented that he had pictures on his set
of varying quality, but about a month ago, they lost Channel
2, and he wished to know if this was taken away from all
subscribers. If it was, he felt this is less service than
they have been getting.
01
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OCT 15 1981 MOK 47 P,,,E 759
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BOOK 7FAr,E 760
OCT 151981
Manager Bill Sisk went into a confusing dissertation
about the various channels they have transferred or dumped,
noting that they put Show Time on Channel 2 and scrambled
the signal because they were having security problems.
Chairman Lyons wished to know if the people ended up
with more channels or less, and Mr. Sisk stated it would be
less.
Commissioner Bird felt sure that everyone would like to
see the Board take some positive steps. He assumed that we
are going to delay a rate increase for an indefinite period
of time and stated that he really would like to see a
breakdown of how the $379,000 was expended in 1981 and also
would be interested in their projections for 1982. He
continued that he would like to see all that tilted towards
improving services rather than expansion. Commissioner Bird
wished to be presented with a very definite plan of attack
on how they intend to improve the quality of service in the
area and also wished Jones Intercable to qualify their
depreciation schedule.
Commissioner Wodtke noted that very obviously there is
concern about the quality of the picture. In behalf of the
company, he believed they have made an effort and have
expended a good deal on capital improvements, but felt
possibly they have not used proper judgment as to how they
have spent this money. He continued to discuss the many
problems the cable company is faced with, i.e., atmospheric
conditions, etc., and did not feel they are asking for a
profit at this time. Commissioner Wodtke discussed the
possibility of the company putting some funds in escrow for
a certain period of time to guarantee improvement of service
and felt all the Board can do do on behalf of the people is
try to get the commitment for the service.
Commissioner Fletcher agreed with Mr. Lapham's views on
regulation of franchises, and noted that he does not enjoy
sitting in judgment on whether a business is doing right or
wrong.
10
k
Motion was made by Commissioner Fletcher, seconded by
Commissioner Wodtke, that no action be taken tonight, and
that the public hearing on a rate increase for Jones
Intercable be continued for a period of approximately ninety
days to January 13, 1982, at which time the questions that
have arisen tonight are to be answered and the service
reevaluated; the hearing to be held at 7:30 P.M. in the
Sebastian Community Center, subject to its availability.
Mr. Tanksley did not feel that three months is a
sufficient period of time and that six months would be more
reasonable.
Commissioner Scurlock felt there should be some
indication about sitting down with the engineer and
indicating in a precise manner what we are looking for. He
also felt we must develop a liaison and have more
coordination with the administrative staff.
Chairman Lyons felt we had intended to refer this
matter to our financial officer because we are trying to
determine all the facts and we need people who understand
the figures.
It was agreed that a review of the financial situation
was needed, and it was also suggested that a workshop be
held a week ahead of the public hearing to determine that
all the information requested is available and to analyze
it.
The Chairman called for the question. It was voted on
and carried unanimously.
There being no further business, on Motion made,
seconded and carried, the Board of County Commissioners
adjourned at 9:35 o'clock P.M.
ATTEST:
Clerk
OCT 15 1981
11
BOOK .4 7 PAGE "61
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