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HomeMy WebLinkAbout7/14/1982 (2)s Wednesday, July 14, 1982 The Board of County Commissioners of Indian River - County, Florida, met in Special Session at the Sebastian Community Center, North Central Avenue, Sebastian, Florida, on Wednesday, July 14, 1982, at 7:30 o'clock P.M. Present were Don C. Scurlock, Jr., Chairman; Dick Bird; and Patrick B. Lyons. Vice Chairman Alfred Grover Fletcher was temporarily delayed, and absent was William C. Wodtke, Jr., who was out of state. Also present were C. B. Hardin, Assistant County Administrator; Community Services Director L. S. "Tommy" Thomas; Gary Brandenburg, Attorney to the Board of County Commissioners; and Virginia Hargreaves, Deputy Clerk. The Chairman called the meeting to order and explained that it was for the purpose of having a hearing on the request of Jones Intercable, Inc., for a rate increase. The hour of 7:30 o'clock P.M. having passed, the Deputy Clerk read the following Notice with Proof of Publication attached, to -wit: J U L 14 1982 'BOOK 50 FnE 5-10 J U L 14 1982 VERO BEACH PRESS -JOURNAL Published Weekly Vero Beach, Indian River County, Florida COUNTY OF INDIAN RIVER: STATE OF FLORIDA Before the undersigned authority personally appeared J. J. Schumann, Jr. who on oath says that he is Business Manager of the Vero Beach Press -Journal, a weekly newspaper published at Vero Beach in Indian River County, Florida; that the attached copy of advertisement, being in the matter of in the rf Court, was pub - fished in said newspaper in the issues / Affiant further says that the said Vero Beach Press -Journal is a newspaper published at Vero Beach, in said Indian River County, and that the said newspaper has heretofore been continuously published in said Indian River County, Florida, weekly and has been entered as second class mail matter at the post office in Vero Beach, in said Indian River County, Florida for a period of one year next preceeding the first publication of the attached copy of adver- tiserrent; and affiant further says that he has neither paid nor promised any person, firm or corporation any discount, rebate, commission or refund for the purpose of securing this adver- tisement for publication in the said newspaper. Sworn to and subscribed before me this (SEAL) of the Circuit Cou Manager) River County, Florida) 890K 50 our.51, NOTICE OF PUBLIC HEARING All interested parties are hereby notified ­ that that the Board of County Commissioners of Indian River County will hold a public hearing on July 14, 1982, at •7:30 p.m. in the Sebastian Community Center located o"orth.Central: ,b Avenue, Sebastian, Florida, to, consider theTy*,` request of Janes Intercable, Inc., for the ap•g, proval of the following rate Increases -4 4 yy,,, Residential basic monthly charge from S7 25 to $8.50, c c r - Reconnection of residential cable service from $7.50 to $12.50. All other charges to remain unchanged:* f,"^, �`• If any person decides to appeal any decision`• made on the above matters, he -she will need a record of the proceedings, and for such purr,!'„ poses, he -she may need to ensure that a ver-„ batim record of the proceedings Is mede,l�; which record includes the testimony_ In ' evidence on which the appeal is based June 25, 26, 27, 28, 29, 30,1982 y3 A,,.,_,_!" Staff memo and recommendation is as follows: 2 TO: The Honorable Board of DATE: July 9, 1982 FILE: County Commissioners THRU: Dr. C.B. Hardin, Jr., Ph.D. Acting County Administrator FROM: George Liner, Utilities Manager SUBJECT: Request for Rate Change from Jones Intercable, Inc., REFERENCES: DESCRIPTION & CONDITIONS r On December 3, 1981, Jones Intercable, Inc. submitted a request for increase of monthly service rates and reconnect charges as follows: Existing Proposed Monthly Service Charge $7.25 $ 8.50 Reconnect Charge .7.50 12.50 Other rates shall remain unchanged: New Installation 19.95 19.95 Extra outlet installation 7.50 7.50 Relocate outlet 7.50 7.50 Monthly service charge for each 1.60 1.60 additional outlet Commercial services These rates are to be negotiated on an individual basis. The time since then had been spent in reviewing the proposal package, an exchange of information and postponement while the county CATV Ordinance was passed and made effective May 28, 1982. Since that time, the public hearing was scheduled for July 14, 1982 at 7:30 P.M. at the Sebastian Community Center. This meeting was properly advertised in the Vero Beach Press Journal, June 25 through June 30, 1982. Proof of publication is attached (attachment A). As part of the CATV Ordinance 82-7 requirement, a license is to be issued as shown on the attached proposed form. The ordinance calls for the rates to be shown as part of the license so with approval of any change of rates, the Board of County Commissioners should also include approval of the license, (see attachment B). The present rates have remained unchanged since December 1, 1979. Since that time, inflation and maintenance work have resulted in financial losses in consonance with the depreciation of the system. Earlier meetings of public hearings to raise the rates occured on October 15, 1981 and January 13, 1982. At each of those occasions, it was decided that customer service complaints were justification to continue the meeting and defer the decision to raise rates until better performance was demonstrated. J U L 14 1982 I� 3 Boa 50 -Pas-512 rp- J UL 14 1982 ALTERNATIVES & ANALYSIS SACK 50 Pr;GF 513 A review of the financial reports and minutes of the previous hearings reveal that there is no problem with the financial justification for the increase in rates; the problem was in complaints of poor service in specific areas in which customers felt like they did not get their moneys worth because of poor picture quality. John Lisle of the Utilities Division conferred with Ken Vickers, Manager of the Sebastian/Palm Bay office of Jones Intercable, Inc. to learn the specific complaints and parties who had problems. After a due period of time for Jones to make repairs, John polled the parties who had the problems. The answers concluded that the customers had been responded to and there was a concensus of distinct improvement in picture quality. The exceptions were "acts of God" in which lightening damaged some of the antenna and/or electronic components. For those occasions, service was restored as expediently as possible. As an example, on July 7, 1982 when lightening had knocked out several channels, there were repairs being made to the antenna before the storm had passed. If not above and beyond the normal call of duty, it was certainly a demonstration of the effort and lengths being undertaken to maintain good service. There were two letters from customers who previously had complaints who commented on improved service. These are shown in Attachment C. A copy of Ordinance 82-7 as approved was forwarded to Jones Intercable, Inc. so that they will have first hand information of the County requirements. A letter questionnaire was sent to Jones with written responses are shown yin Attachment D. This information covers the questions raised at the previous public hearings. I Information available to staff proscribes the recommendation to approve the raise in rates as requested and approve the license as presented. Kevin McLaughlin, Regional Manager of Jones Intercable, Inc., reviewed the requested rate increase and noted that the last increase in monthly rates on this system was secured in December of 1979 by Indian River Cablevision. Mr. McLaughlin passed out the following information showing increases in the Consumer Price Index, emphasizing that the accumulative percentage increase for the items shown on page 3 is 56%. 0 17_J Table 2. Consumer Price index for All Urban Consumers: Seasonally adjusted U.S. city average, by expenditure category and commodity and service group -Continued (1967=100) Seasonally adjusted annual rate Seasonally adjusted indexes percent change for - Group 3 months ending in- 6 months ending in - Sept. Oct. Nov. Dec. 1979 1979 1979 1979 Mar. June Sept Dec. June Dec. 1979 1979 1979 1979 1979 1979 Expenditure category J U L 14 1982 5 B90K ' 50. PAGE 514 220.7 221.8 224.8 228.3 14.6 24.4 19.5 14.5 19.4 17.0 Transportation ...»»....»_....». .... ............ » ••_•••»•»• »»„ » 221.3 2222 224.9 228.2 14.8 25.8 19.2 13.1 202. 16.1 Private transportation ..................... »....... .•-„••„-•••••••-»»»••• 169.8 167.2 169.1 169.0 12.8 12.7 6.9 -1.9 127 2.4 New cars ...................................»..»..... „...»...»_»_„- 197.0 196.9 199.4 203.9 9.1 „4.6 -8.8 14.8 2.0 2.3 Used cars ..._.. ................... ............. _ „-,,,„ . »_. 297.1 302.3 307.5 315.8 35.6 90.8 63.1 27.7 60.8 44.3 Gasoline.-».... ................. „».......................„».».........„ 247.3 249.6 251.3 253.4 9.9 11.3 9.1 10.2 10.6 9.6 Maintenance and repair ... »...... „.... »... _.....». ».. „„ • 202.8 204.1 205.4 207.2 5.1 10.6 10.9 9.0 .8 10.0 Other private transportation ....._..._._»..»... »• •• ..... 177.5 180.9 182.9 1852 11.7 10.6 11.3 18.5 111 .2 14.9 Other private transportation commodities ..... »„ 211.6 212.2 213.4 215.1 3.5 10.8 10.9 6.8 7.0 8.8 Other private transportation services.__--. 204.6 208.1 215.6 2223 5.9 7.1 222 39.4 6.5 30.5 Public transportation .„._-»..»-•.--»-•»-»»•• 243.7 2462 248.3 251.4 9.4 7.7 ' 9.9 13.3 8.6 11 .6 Medical care------------------- 156.0 156-9 158.1 159.4 6.9 6.1 9.0 6.6 8.5 Medical care commodities _ ..».»-•»-•••»-- »-•- »- 2628 265.6 267.9 2715 10.1 &0 80 10.5 13.9 9.1 12.2 Medical can: services „.». _ „.•--.•--••• ••-»•»» ••- 230.3 231.6 233.0 235.9 11.2 7.4 8.4 10.1 9.3 92 Professional services' _....._...» »...»» „ .» 3020 306.8 310.1 314.7 85 8.8 123 17.9 8.6 15.0 Other medical care services »_„- -, - -••- - •-•-•••» 190.9 1921 193.2 193.6 8.9 5.5 72 5.8 72 6.5 Entertainment »... _ - -„ - 191.8 193.3 194.6 195.4 11.0 28 9.3 7.7 6:6 8.5 Entertainment commodities _ »»..» -»--- -- - - 190.0 190.8 191.7 191.3 6.8 9.5 4.1 28 8.1 3.4 Entertainment services . _. _ - » Other goods and services » ... _ ..» 201.2 201.7 2022 203A 85 11.8 5.7 3.7 126 9.7 4.4 7.1 7.7 8.5 4.8 Tobacco products _- »� » _ _ 191.5 191.7 191.3 200.9 191.5 203.0 10.7 62 8.5 .0 8.3 8.4 8.4 Personal care' 199.0 191.4 199.8 1925 193.1 195.8 12.0 3.9 7.7 95 7.9 8.6 Toilet goods and personal care appliances' » „-•• 207.0 208.5 210.0 9.0 8.5 9.0 72 8.8 8.1 Personal care services ' „ „ ».•» - » »»• » •»-» 206.4 2212 221.6 222.3 223.1 5.4 6.3 20.6 3.5 5.8 11.7 Personal and educational expenses _ . 205.6 198.5 198.1 199.3 13.6 6.7 26A -11.7 10.1 5.6 School books and supplies ...;,•.•..-»,•,„„„„,,,,,•-„.•..„- 225.4 227.1 228.0 228.8 3.9 62 19.7 62 5.0 127 Personal and educational services .__»- -»» Commodity and service group - - - 13.0 13.4 13.2 •13.5 132 13A Ab items » „» -� „...M.- - 213.8 215.5 217.5 220.0 14.5 13.3 12.3 12.1 13.9 122 Commodities �� w„ »„„„„ » _ 231.1 2328 234.1 237.1 17.6 7.5 4.3 10.8 124 7.5 Food and beverages .». _.. » - ----»••»»» »--- 202.7 204.4 206.7 209.0 129 16.2 16.3 13.0 14.5 14.6 Commodities less food and beverages ____ 2124 214.0 215.5 218.1 17.1 272 26.4 112 221 18.6 Nondurables less food and beverages „ - -•- - 163.1 163.4 1635 164.6 7.6 .0 72 3.7 3.7 5.4 Apparel commodities »» ..».. »»» - „--•»»--„- • Nondurables less food, beverages, 2422 244.3 246.4 250.0 19.1 41.8 34.7 13.5 30.0 23.7 and apparel' • ».•. _»• •-- »„ .„ 194.1 195.4 198.4 2002 10.0 9.1 6.7 132 - 9.6 10.9 Durables _ __ _ - • -» » - - » 240.4 243A 246.1 249.3 10.6 13.8 14.3 15.7 12.2 15.0 Services _ ___ _ . »..•„-. - »•-- » •» -„ » » „„ 179.2 181.6 182.3 1829 3.6 B 7 10.7 8.5 6.1 9.6 Rent, residential . .. - »„ » - » » - » - 276.1 280.2 284.2 289.2: 15.7 18.5 17.7 20.4 17.1 19.0 household services less rent - •»» » •- - 217.4 218.9 221.4 224.2 5.8 10.1 125 13.1 7.9 128 .Transportation services .»....»» » - •- »»»»•» •••»»» 262.8 265.6 267.9 271.5 10.1 8.0 10.5 13.9 9.1 12.2 Medical care services ............... » _. -» - •• » •• 203.9 205.1 206.2 206.9 8.0 82 10.4 6.0 8.1 8.2 Other services ._„..------ _.»»»..» » » -• » •••»» See footnotes at end of table. J U L 14 1982 5 B90K ' 50. PAGE 514 J U L 14 1982 '80% 50 rm, 515 Table 2. Consumer Price Index for All Urban Consumers: Seasonally adjusted U.S. city average, by expenditure category and commodity and service group -Continued (1967=100) I Seasonally adjusted indexes Group I 1982 I Feb. Apr. 982 I Mar. 11 982 Seasonally adjusted annual rate percent change for- a months ending in- 6 months ending in - July Oct I Jan Apr. Oct Apr. 1981 1981 1982 1982 1981 1982 Expenditure category Transportation „... .„ „ » »»» .» »..»»„» » » 291.9 289.9 287.1 282.6 7.8 12.7 5.2 -12.1 10.2 -3.8 Private transportation „»„» _ _ 288.7 286.5 283.4 278.5 5.7 12.9 5.1 -13A 9.2 -4.6 New cars 196.0 184.5 194.6 196.0 15.2 2.5 42 .0 8.7 2.1 Used cars „. »„„„„»»_ „.�_ »_.»» _» » _.. _ . 285.1 286.6 288.1 289.7 19.9 39.4 13.5 6.6 29.3 10.0 Motor fuel' »»_»» 413.1 403.6 387.6 361.8 -8.5 10.6 -1.4 -41.2 .6 23.8 Gasoline' „» .. » _ 413.0 403.5 387A 361.6 -8.5 10.6 -1.5 -41.2 .6 -23.9 Maintenance and repair »» »„» 305.8 307.4 309.3 311.3 7.6 11.1 5.8 7.4 9.3 6.6 Other private transportation 253.3 253.4 254.5 255.1 11.6 7.8 9.7 2.9 9.7 62 Other private transportation commodities' 215.5 214.8 215.6 214.9 1.4, 7.7 5.4 -1.1 4.5 2.1 Other private transportation services ' _ ».» 265.8 266.1 267.2 268.2 13.8 7.8 10.8 3.7 10.8 7.1 Public transportation' „»... _ _ »» ._ _ _ _ 334.9 336.8 336.7 339.3 39.7 9.9 5.1 5.4 23.9 52 Medical care _ „»„»... » ». »». ».. _ »». .. 312.9 315.0 318.1 321.3 13.6 12.9 10.8 112 13.3 11.0 Medical care commodities „ » _» _. .. ..» » » . 196.3 197.5 199.8 202.0 12.4 11.3 7.9 12.1 11.9 10.0 Medical care services _ .» „» »»»»» » . » 338.7 341.0 344.2 347.6 14.0 13.1 11.5 10.9 13.6 112 Professional services' _ _ . 292.0 294.2 295.8 297.8 13.4 8.8 8.1 82 11.1 8.1 Other medical care services „» _ .._.»» »_ 3952 397.6 402.7 407.9 14.3 17.1 14.3 13.5 15.7 13.9 Entertainment _» _ 229.7 2312 232.3 232.9 52 9.0 6.9 5.7 7.1 6.3 Entertainment commodities »»„„»„ .._ » _» _ » 232.9 234.3 235.7 236.3 6.3 7.5 6.1 6.0 6.9 6.0 Entertainment services' » _ 225.5 227.1 227.8 228.5 3.4 11.2 6.4 5.4 72 6.9 Other goods and services _ » »»„ - „__»»»»»» ». 247.6 249.8 252.2 254.4 11.0 12.0 6.7 11.4 11.5 9.1 Tobacco products ' ..»»a»„» »._ _ .._....» .._.»»»....»„. 227.1 230.7 •234.1 235.1 11.7 11.4 3.2 14.9 11.6 8.9 Personal care' »•.», „ »_ _ 240.9 242.3 243.7 245.9 8.5 6.1 8.9 8.8 7.3 7.7 Toilet goods and personal care appliances' ............ 236.4 238.5 240.6 248.8 8.9 52 8.6 13.1 7.0 10.8 Personal care services' .»»....»..»... „......... _,»»_.. 245.7 246.5 247.3 248.7 8.3 6.7 5.7 5.0 7.5 5.4 Personal and educational expenses._---_._;._- 285.5 287.5 290.4 -293.7 13.2 20.2 10.6 12.0 16.6 11.3 School books and supplies .................... ».....» 256.6 259.8 261.7 263.8 9.5 24.5 11.9 11.7 16.8 11.8 Personal and educational services _.__..... ....» 292.5 294.3 297.4 300.8 13.7 19.5 10.5 11.8 16.5 112 Commodity and service group - - - - 11.3 9.7 4.8 0.8 10.5 2.8 A8 items „.».„ ».»„ . .__»„... .. _....„»„ » Commodities ................... ................. _ _... .._ 259.9 260.4 259.1 258A 6.4 6.9 2.5 -2.3 6.7 .1 Food and beverages .............. __........ .......___.„................ 274.1 275.8 274.9 275.7 4.1 5.8 3.9 P.4 5.0 3.1 Commodities less food and beverages.__......_. 249.3 249.2 247.9 246.5 7.6 7.4 2.1 -4,4 7.5 -12 Nondurables less food and beverages ........ _..... _ ».... 268.0 265.8 263.7 257.6 1.4 7.4 1.1 -14.6 4.3 -7.1 Apparel commodities ........................ ..»..„....... ....... 179.2 180.0 180.7 180.8 2.1 4.8 -1.5 3.6 3.4 1.0 Nondurables less food, beverages, and apparel' _.•....»_»._ ................. ..,.,„.........„......... 315.6 314.9 310.3 304A -.1 2.2 1.9 -13.5 1.0 -6.1 Durables „...... _» .__ » „.„„» . .._._. ..._».»._...». ». 233.6 234.6 235.1 236.5 13.2 5.9 2.6 5.1 9.5 3.8 Services _»» » ...».....» ».....»............ »...,....... ___..»..» . 324.4 325.6 325.7 328.7 18.1 13.3 7.8 5.4 15.7 6.6 Rent, residential' »».»»...»»»...._..._._.....„.......... „...... 217.8 218.6 219.6 220.1 72 11.6 8.1 4.3 9.4 6.2 Household services less rent „.» ....» ...._»._. ._...._.» 393.7 394.8 393.3 - 398:41~' 23.5 15.2 7.6 4.4 19.3 6.0 Transportation services __».:»».:.......»»»»_.......... _........ 286.7 287.6 288.6 290.1 17.4 9.0 8.4 4.8 13.1 6.6 Medical care services ......... ... _._... ....... _........................ 338.7 341.0 344.2 347.6 14.0 13.1 11.5 10.9 13.6 112 Other services ....».......»...»............. .... ..................... „ 2512 252.5 253.9 255.6 8.4 12.0 7.7 72 10.2 7.4 See footnotes at end of table. V 0 ITEM Cable, .412 Cable, .750 Cable, RG 59/U Connector .412 pins Connector .412 splice Connector .750 pins Connector".750 splice Ground Rods Ground Blocks Transformers Tap Pedestal Pedestal (1200 series) Pedestal (1300 series) Trunk Amplifier Line Extender Amplifier 1979 COST 1982 COST % INCREASE 120.00 M 230.00 M 92% 300.00 M 450.00 M 507. ' 35.00 M 55.00 M 57% 3.50 ea. 4.60 ea. 31% 4.60 ea. 7.75 ea. 68% 5.60 ea. 6.61 ea. 18% 6.10 ea. 9.92 ea. 62% 1.54 ea. 2.65 ea. 72% .44 ea. .60 ea. 36% .75 ea. .55 ea. (36%) 5.50 ea. 12.00 ea. 118% 39.95 ea. 46.79 ea. 17% 45.00 ea. 55.00 ea. 22% 450.00 ea. 1250.00 ea. 177% 122.50 ea. 197.50 ea. 61% The accumulative percentage increase for these fifteen items for the period noted is 56%. Mr. McLaughlin continued that an ongoing effort has been made to solve the problems brought to their attention at previous hearings. He further commented that when they acquired the system there was a viewing time of 18 hours daily; they have increased this.8% and provided a more diversified program. The channels they have deleted were of inconsistent quality. He then introduced Ken Vickers, the local manager of Jones Intercable for the Indian River County/Palm Bay areas. Mr. Vickers went into a technical and detailed report on the improvements made and projected goals as set out in the following statement of Jones Intercable, which answers questions posed by the County Utili4y Department: 7 Fga Q PocF 516 JUL 14 19�� 5 - JUL 14 1992 xnn incEICABLEWC Page 1 Boax 50 P,4UE 517 P.O. Box 327 _ Sebastian, Florida 32958 305/589-3846 1: What and when will action be taken to resolve the plant associated problems? There is now and will be ongoing maintenance programs to resolve plant associated problems. There have been great strides in our technical department since system acquisition. Our engineering goals and objectives (as described in question 2) supplies more information concerning this issue. General engineering objectives maintained at this time include the over-all upgrade of system materials used; utilizing state-of-the-art electronics and cable more suited for our particular applications. The end result being a cable system with more reliable and functional plant, assuring lowered maintenance costs and consumer satisfaction. Our 111982" budgeting focusses specifically on encountered plant difficulties and is addressed as our number one priority throughout this fiscal year. 2: What are the engineering goals and objectives (by project) for 1982?_ As previously stated our primary objective reflected in our 111982" fiscal budget is the over-all upgrading of plant beginning at the head end, and ending in the sub- scriber's home. The projects itemized below are listed by the appropriate project number and anticipated completion date. Each project or piece of equipment in its own con- text will have a positive affect on the unincorporated areas of Indian River County while obviously benefitting other areas outside County jurisdiction. Problem areas requiring immediate attention will hold priority over other projects, therefore our projected completion schedule is tentative in that areas of present concern may drop in priority due to unforeseen problems that may require more immediate action. Engineering goals and objectives are categorized into four (4) general project headings; System Electronics, Trunk, Repair Equipment, and Feeder. 1: Repair Equipment Any equipment necessary for timely plant repair and Preventive maintenance programs. 2:• System Electronics Any active or passive devices affecting general reception and system integrity. For example: Additional powering - amplifier upgrade - channel processing - antennae. 8 J 3: Trunk Cables controlling or affecting system signal flow - affects reception on an over-all system level regardless of its specific position or signal direction within existing plant. 4: Feeder Cables controlling or affecting system reception on a more specific area basis - these are cables directly linking subscribers with our system. ENGINEERING GOALS & OBJECTIVES FOR 1982 BY CATEGORY & PROJECT NUMBER 1: Repair Equipment: A. Project #82-T-07 Cable Locators Three additonal cable locators will be purchased for use in tracing and isolating system faults. The addition of these locators will assist our technical staff in responding and repair of system problems on a more timely basis. Thus allowing the most affective utilization of field personnel. Projected delivery of this equipment will begin March 1, 1982 with the third unit arriving July 1, 1982. B. Project #82-X-06 Vibrator Plow This equipment will allow the replacement of drop cables for subscribers at a depth more likely to prevent subscriber cuts than when these same cables are buried by hand. -The time required to bury drops by hand will be drastically reduced allowing concentration on the addition of new subscribers to the system while also playing an important role in preventative measures safeguarding continued customer satisfaction. C. Project 482-M-02 Plant Maps The re -draw of system maps incorporating a system grid of our entire system will assist our field staff in the location and repair of the existing system. Time wasted in attempts to isolate faults in unfamiliar areas of plant will be eliminated, obviously improving response time to subscriber problems. 2: System Electronics: A. Project #82-R-05 Power Realignment The purpose of this project is to provide additional voltage to existing plant in areas where plant extensions were made without allowing for powering of the electronics added within the extensions prior to our acquisition of the system. New build areas include all additional powering necessary for additional electronics. J U L 14 1982 7 1 BOOK :v50 FACE 518 J U L 141992 09.OK 50 519 j . Following are the specific areas addressed by this project including expected completion dates: �': Roseland Road- An additional power supply directly affecting the system areas south of Roseland Road from Josie Street out Roseland Road to the end of existing plant at "Rivers Edge". Expected completion date of this part of project #82-R-05 was planned for March 1, 1982, however the immediated need for this power supply forced completion before the expected date. Rewire and tie-in of this supply was completed January 7, 1982. West Wabasso Road - This power supply affects all cabled areas from Old U.S. 1 west on West Wabasso Road. Scheduled completion date is April 1982. 3A: North Gifford Road - This power supply affects all cabled areas west on North Giffor.d Road from Old U.S. 11 therefore directly benefitting all subscribers within the Gifford area. Schumann Drive - While this power supply will be located within the incorporated area of the "City of Sebastian" the addition of this power supply is in the first 3 spans from our tower site therefore affecting over-all system reliability from Gifford (south -end) to Micco (north end). Project #82-H-10 Channel #9 Antennae This project is for the replacement of the Channel #9 antennae (WFTV) currently in use in our Sebastian tower. The purpose of replacement is to up -grade the system reception on this channel. The re- placement of this antennae will be completed upon delivery expected to be in March 1982. Project #82-H-13 Processor Rework The purpose of this project is to up -grade our channel processor existing at our Sebastian tower improving reception reliability on channel #5 (WPTV) our NBC Channel. The rework of this processor in combination with the following project #82=H-15 will reduce system level noise on both channels 5 WPTV and 11 WTOG while also providing video carrier levels necessary on these channels to control system signal levels through up -graded system electronics, i.e. Sylvania Amplifiers. Simply speaking these processors will assist in controlling level and scope control over system signal levels, presently uncontrollable on a 24hr a day basis. Project #82-H-15 11 Processor This processor will be replacing an outdated Anaconda model processor with a state of the art piece of equipment. Additionaly providing a video carrier for the control of system level as previously mentioned in project'#82-H-13. 10 3: Project #82-R-17 Plant Rebuild (1) This project heading includes all trunk and feeder cables planned for replacement within our fiscal year 11198211. For purposes of clarity this project is divided'into two categories: Trunk and Feeder. Both trunk and feeder rebuild projects are noted by 482-R-17 (1). Areas of trunk and feeder rebuild are listed below by location with affected cable areas noted: 1. Trunk -- Sebastian tower to Amp #1 This portion of project #82-R-17 (1) calls for the replacement of our main trunk line from the tower site to our first trunk amplifier in line. This replacement will reduce the system noise levels on all system areas. Planned completion date is. March 1982. 2. Winter Beach to Gifford (northern limits) This replacement span will increase system reliability into the south end of existing plant. The rebuild of this area is due to numerous splices in this particular span which has caused fluctuating signal levels into the southern limits of our system. Completion is planned for March 1982. 3. Roseland - Gibson Street to Havenview Drive This span is to be replaced primarily to up -grade the quality of cable presently in the plant. The cable being used for all rebuilding projects uses a flooding compound more resistant to moisture penetration. Completion date will be May 1982. 4. Roseland - Bay Street to Gibson Street This span_' is to be replaced to improve technical specification within the Roseland system design. The ,improved signal loss characteristics of the new cable will bring this specific area of plant within design spec- ifications. Project completion date is May 1982. 5. Wabasso - Church Street to Water Tower This span will be replaced due to numerous existing splices and evidence of moisture permeation. This portion of project #$2-R-17 (1) is primarily preventative in nature as these existing splices will and are causing system response problems. Completion of this project will be June 1982. All cabled areas south of the Wabasso Elementary School will be affected by this replacement span. 6. Wabasso - Old U.S. 1 at the water tower to 55th Avenue The replacement of this span will bring system signal levels within design specifications and allow for future system expansion along both King's Highway and Lateral "A" off West Wabasso Road (s-510). All cabled areas west of U.S. 1 on West Wabasso Road will be directly affected by this portion of our rebuild. Project completion will be June 1982. 4, JUL 14 1982 11 oo� 50 FACE5210- JUL 14 1982 moo 50 PnFl 521 4: Feeder The following street locations -listed below are the streets with multiple spans that will be replaced in order of immediate priority. The spans to be replaced are normally 200" in length and rebuild will be in specific spans, exhibiting signal, voltage, or response problems. The streets following below are listed in order of priority. Completion dates especially on this section of project #82-R-17 (1) will change as the immediate need arises. It may be assumed that all projects listed in this section will be completed by December 1982: 1: Roseland- Josie Street -'August 1982 Roseland- Dale Street - August 1982 Note: several spans causing immediate reception problems have been completed in advance of the scheduled date of replacement. Of the appy"oximately 4,000 feet planned for rebuild 1,000 feet has already been replaced as of this writing. Wabasso - 81st Street - September 1982 4: Wabasso - 84th Street --September 1982 5: Gifford - 34th Avenue - October 1982 - 6: Gifford - 28th Court - October 1982 -Cell 3oia Wabasso - 87th Street - Partial June 1982 completed November 1982 Wabasso - Broxton Road - December * 1982 One additional project to be completed does not clearly fall into the previously listed headings but has a definite affect on all system areas. _ Project 482-H-09 titled "Down Leads" includes the replacement of all leads on the Sebastian Tower in an effort to ensure that all off -air channels received can be processed at optimum signal levels for distribution throughout the system. The cables to be used are of higher quality -in both signal loss characteristics and signal response. The,upgrading of equipment at the tower itself, (the heart of our signal distribution) will improve general off air recep_tion'.and eventual distribution on the system level. This project will be completed by March 31, 1982• 3: How can the costs to the operation in Indian River County be accuratelty determined? Costs to the Indian River County cable television system can most reasonably be determined by the actual number of subscribers being served. In the operation of a cable television system certain costs will be incurred. Such as: Office rent, salaries, utilities, vehicle expense,.accounting, insurance, franchise fees, property tax etc. These costs cannot be as a result of just one`' particular area of a cable system. Thus it appears reasonable and equitable, that these costs be spread over the entire system based upon the number of subscribers served in each respective area. 12 4: W did d M reciation expenses increase b 1? M approximatel, Janes Intercable, Inc. —,Cable TV Fund VIII A purchased the cable television system serving the Indian River County community on June 2nd, 1980, thus only seven months of depreciation was calculated for the period ending December 31, 1980. For 1981, twelve months of depreciation were recorded, resulting in approximately a 100% increase. .5: What expenses does the Home Office allocation -cover? The Home Office allocation expenses cover such items as salaries of home office personnel for actual time spent . working on the Indian River County cable television system. We keep.daily time logs of each half-hour that we have worked.on a particular system.and our time is allocated based on actual time spent on each system. Examples are, Engineering, accounting,.purchasing etc. The time charged by these professional departments is far less than the system could ever hope to hire these experts for and allows for full time professional management at a fraction of the cost. Other insignificant costs allocated are miscellaneous overhead items such as postage and copying charges. These costs are charged evenly to all of Jones Intercable systems based upon the historical cost of assets managed. 6: What.action will you take to improve response time for service calls? - Our worst cases of delayed response occurs during weekend stand-by duties. All personnel have been advised of their obligations in fullfilling stand-by duties. A job scheduling priority list has been completed designating action items and their immediate priorities. If indeed these priority items are not being responded to our answering service has been requested to imform the manager immediately so that these problems can be resolved. Our on-call personnel are obviously sometimes working.in the field and occasionally cannot be contacted regarding incoming.trouble calls. In this particular case the answering service will also advise the manager of difficulties. A copy of our "Job Scheduling Priority List" is attached with a letter of instructions to answering service. Our personnel and related duties have been altered in order to utilize more experienced personnel in areas of primary concern on the system level. Our Palm Bay system has been run by one of our two "Systems Technicians" and in an effort to concentrate our talents on immediate action problems we have transferred one"System Technician" to Indian River County area so that our most experienced personnel are where they are most needed. The rest of the system's field personnel have been categorized into the areas most suited to their experience and capabilities. We feel that these moves will enable us to maximize each field technicians productivity, benefitting both subscriber and company. .V JUL 14 1982 13 -5 PnE 522 J U L 141982 BOOK 0 PA,,,,F 53 9 7: What plans do you have to increase your growth rate? R Our growth rate is contingent on over-all area growth. at the present time we service homes in areas equivalent to 23 homes per mile, well below industry norm. We will commit to building any project that may fall in our service area within a reasonable time frame. Our seasonal churn plays an important part in our yearly goals and objectives and we feel that our policy toward the seasonal trade is condusive to good business practices. A large portion of our seasonal subscribers reside within Indian River County and should directly benefit by new policies instituted this season. Attachment "A" is a reminder notice directed specifically at our seasonal trade potentially reducing subscriber hook-up time. 8: how'long can you_continue this operation sustaining losses of.approximately 00,000 per year? We are currently doing all we can to become more efficient by cutting expenses and stream -lining our operations. We are hoping that the housing industry will rebound during 1982 and that the homes in the area will increase at a quicker rate than has been the case the past 19 months. We are desperately•in.need of a rate increase in order to continue our service to the community and to be able to fulfill our commitment to growth and excellence in the Indian River area. Mr. Vickers commented that in some instances they found where connections had been made over the years without permission and caused overloads; he also reported that the Gifford power supply has been tampered with several times in the last few months, and they are going to replace this so it can be locked. Mr. Vickers then brought to the Board's attention letters they have received speaking favorably of both their service and staff, which are made a part of the record, as follows, and noted that they also have received letters and petitions signed by over 50 area residents expressing their appreciation of Jones Intercable allowing the local churches an opportunity to be on Channel #4, CBN. Said petitions are on file in the Office of the Clerk. 14 Cf-SCKIPTILN DAlE Et ICE i:-LRWAKD 7.26 M' LJ hLY �,EkvlLE OA/01 TO 05/01/62i, 8.50 SAES Tt� 0,4/01 i .34 • ISALn* *eLi. e 11 � Was tlmo� awe &A "�'i�n �attls o�tr:� �so��� Cs�n��?, �c� � Q�J� i SILNEY KRU.SE 1 TOTAL VUE R 274-GCo-325516-01422--D _ell AV 02 0053610018 JUL 14 1982 15 IND 50 pAtF -524 L- JUL 141982 aw 50 . PlAu 525 w c� �co L r AFFILIATED WITH AFL-CIO •• CLC Nf( UTA a ro. +FL-6t`� ��' �� O• R `� PRESIDENT SECRETARY CLC !ER 600- - ADDRESS ADDRESS Local No.,V'% O 1 \ )I . J-1kR ili(A. t' L A CITY STATE CITY STATE DATE O eAR k ery V,«:ces,, W� vJOVLD LIKE To -VA%r.G THtS UPPoRTU,,.z iT,• l0X PRESS ��R �i4QREC1(�Tto� Fug, `?ovR Gt+'v t Rid 5 1 rv5l' A�.ir AT►��V V F ovtZ cAbtt j . V. NAd `�ov rvo-" 010 THib F►2EE O F CK RRu E For)- 16 ol 16 m 17 526,JUL 14 1982 J U L 141982 ��K 50', pF�')r. 527 -e Commissioner,Fletcher entered the meeting at 8:00 o'clock P.M. a Commissioner Lyons inquired about the statement that they had increased viewing time 8%, and Mr. Vickers - explained that when they made cable changes, they put on satellite programs which provide roughly another 6 hours per day. They took the total hours each station was on the air and divided by the total number of channels to come up with the hours per day. Commissioner Fletcher asked if all lines are purchased to complete the approximately 1,000 ft. of additional wiring they had planned for the Wabasso/Gifford area. Mr. Vickers stated that what they were doing at that time was laying out areas where they knew they had problems. He reviewed the information previously presented about where improvements had been made and stated that what he has left for the rest of this year is roughly 10,000' of trunk and 10,000' of feeder cable; this is mainly for system upgrade and to maintain reliability. In some places they will be replacing only trunk and in some places trunk and feeder at the same time. Chairman Scurlock asked if anyone present wished to be heard. Fred Goldberg of Breezy Village objected to this meeting being held at a time when many mobile home owners have gone north for the summer. He complained that the reception is poor, and although they do receive some service, all they say is "what can we do about it." He was opposed to the requested raise, which he felt was consider- able onsiderable because he did not feel he gets the service he already pays for. Mr. Goldberg also objected to the fact that Jones Intercable had the two TV's on display turned on and playing without sound during this hearing, which he felt was a psychological move on their part. 18 Eileen Tropicanti asked if Jones Intercable customers are supposed to be paying $7.25 a month now and they are requesting the raise to $8.50, because she has been paying $8.50 for the last year. Mr. Vickers explained that Mrs. Tropicanti lives in the City of Sebastian and before that she was living in Micco. In both of these areas, the raise to $8.50 already has been approved. He continued that in regard to the Roseland area, they are on a computer billing system and there have been a few problems with some who are in the County and have paid the raised amount. This will be corrected, and anyone who has an incorrect billing will have their billing adjusted accordingly. Walter Crosby of Shady Rest Mobile Home Park concurred with Mr. Goldberg's statement that a majority of their park residents are up north at this time. He believed the proposed increases, which would increase the rate 17% and the reconnect charge 66%, are excessive and unwarranted. Mr. Crosby stated that they have not seen any improvement as far as Shady Rest is concerned; at the present time they do not have Channel 2, and they have problems on Channels 5, 10, 11, and 13. Jay Solomon of Jamaica Avenue commented that although underground cable was installed last year, he and his neighbors have continuously been trying to get connected on these lines and they have been refused. Mr. Vickers informed the Board that they have been doing work across the road from the area Mr. Solomon is talking about; they put about 7,000' of cable in because they had it�even though the area did not justify it. They then encountered problems along SR 512 when the changes were made at the railroad crossing, and they have been involved in trying to give their present customers good reception. z ' 19 @� J U L 14 1982 flK 50 p6E 52 JUL 141982 50 Pn 529, He felt it is'only,right to do what they can to satisfy present customers before making extensions into other areas. Fred Payne of Breezy Village complained about poor reception daily on several channels, especially Channel 5. - He noted that he can see the Jones Intercable antenna from his house and did not understand what is happening. Jean Payne stated that they do not mind an increase if they get something worthwhile, but felt Jones Intercable is not giving them the service they are already paying for. Richard Brenner felt Jones Intercable has pretty much of a monopoly and they can ask for anything they want. He suggested the people should get up a petition and try to get somebody else who will give them the service and the quality. Commissioner Fletcher asked if anyone present tonight who also attended the previous two hearings has seen any improvement since the last rate increase. Ten or twelve in the audience raised their hands and claimed they had not seen any improvement. Chairman Scurlock asked if anyone further wished to be heard. There were none. ON MOTION by Commissioner Lyons, SECONDED by Commissioner Bird, the Board unanimously closed the public hearing. Commissioner Lyons stated that he was getting very tired of coming up here and hearing the same story every time. He did not see any reason for another meeting with the Commission until the people can get this straightened out with Jones Intercable. - Commissioner Fletcher stated that he has consistently voted against issuing franchises to cable companies because he feels the communications should be between the customer NEI and the business offering the service. He pointed out that the people have an option to flip the TV switch off, an option to buy an antenna, or an option to pick up the phone and complain loudly. Commissioner Fletcher continued that in the past he has not voted for the rate increase because he felt the company did not have its system well organized, but he has seen management change and seen an effort to make a change. Commissioner Bird stated that although he believed the people present are very sincere in their feelings that they have problems with this company, costs have increased greatly, and he could not feel that a $1.25 monthly increase is out of line as the company has made a sincere effort to improve service in this area. He noted that they were given the increase in the City of Sebastian and Brevard County some time ago, and we have been debating this issue for well over a year. At each meeting we have had approximately 7 or 8 people speak against the service, but this time there also are 4 or 5 letters of appreciation for service given by this company as well as petitions from 50 or more thanking the company for some item of service. Commissioner Bird personally felt the rate increase is deserved at this time. Chairman Scurlock addressed the complaint about the higher percentage of increase in the reconnect charge, noting that this is a way of placing some of the burden on those individuals who are here only a portion of the year. He continued that he previously voted against the rate increase because of significant problems expressed by the public, but this time it appears there have been substantial improvements in material replacement, and he felt if we continue to deny a rate -increase, this company is not going to be able to continue making necesgary improvements. The J U L 141982 21 R�oK 50 PALE 5:30 I J U L 141982 Chairman believed-,Jones Intercable has made a good faith effort and that a rate increase is justified at this time. Commissioner Lyons stated that he, too, believed that this firm is trying to improve service and the list of - improvements they have shown are fine, but they have not shown him that they have cleared up the problems at Shady Rest to the satisfaction of the people. Commissioner Fletcher asked how many people have been voicing the same complaint as at previous hearings, and about 7 or 8 stood up. Commissioner Fletcher felt the the earlier idea re petitioning another company to come in is a viable alternative. He noted there are about 1,000 customers in the unincorporated area and if they could get 51% to sign a petition, he believed the Commission would take a look into this. He informed those present that part of the cost increase is a result of the Commission's activity because we are charging a 3% franchise fee on gross revenues. Commis- sioner Fletcher continued that we have many pages of documented improvements this company has made to this system, but it seems the people here do not find the end result satisfactory. He asked those present if they would rather have a process where they complain to the Commission or where they complain to the company. The people indicated that it is not the increase they object to; it is the quality and the service, and Commissioner Fletcher noted that if they can document that they have written Jones Intercable and did not get a response, the Commission can take some action. Chairman Scurlock pointed out that is because we have a franchise procedure and that is the purpose of the franchise agreement. Commissioner Bird explained that tonight we are not only considering the rate increase, but also entering into a 22 franchise agreement with Jones Intercable. This agreement is designed to protect the customers, and there are requirements as to minimum service, reception, expansion, etc. Commissioner Bird did not believe that he has heard anyone tonight say all the channels are bad, but that some such as Channel 5 are poor. He pointed out that the further you are from the sending station, the weaker the signal you will receive and he did not know where in the state you can get further from a major station. Mr. Vickers confirmed that you can get to a certain point by using the best equipment possible, but beyond that you are subject to what happens in the atmosphere. He noted that Channel 5 was hit by lightening and became very bad for a time, but they replaced the damaged equipment and now have a new processor on Channel 5. The only solution Mr. Vickers could see as far as NBC is concerned is that Channel 2 out of Orlando has contacted them and asked if they might have tower space in Palm Bay to rebroadcast in this area. He stated there were problems with the two Channel 21s, and Channel 5 unfortunately is a long way off. Mr. Vickers continued that the programs that come off the satellite (4, 7, 12, and 13) are of considerably better quality than the others, and that was the main reason for offering more satellite channels. Commissioner Fletcher commented that the franchise the County offers for this area is non-exclusive and others can come in and compete. He noted that Breezy Village seems to have a recurring complaint and asked if there is a real problem or if the people there are merely extra critical. Mr. Vickers commented that he previously worked as engineer for Jones Intercable and he put in some of the equipment for Breezy Village and the Lamplighter Mobile Home Court. He noted that they come rigP{t off their tower, and if there is a low noise level anywhere, it is probably in J U L 14 1992 23 ��aK. 50 532, J U L 141982 50 FmbE 533 • 0 that area. Mr. Vickers stated that he stays in very close touch with any complaints, and he is not aware of Mr. Goldberg calling in from Breezy Village either recently or in quite some time. He noted that at the other rate hearings they had various people coming back with problems; they addressed those problems and he believed those people are not here tonight. Mr. Vickers stated that he would be happy to deal with any reception problems that anyone has and felt the fact that those same people aren't here is that they have seen some improvement and no longer feel a need to complain. Commissioner Lyons inquired what channels Jones Intercable provides on their system, and Mr. Vickers listed the following: Channel 2 Channel 3 Channel 4, CBN Channel 5, WPTV Channel 6, CPX from Orlando Channel 7, TBS Channel 8, Fort Pierce Channel 9, Orlando Channel 10, PBS Channel 11, (This is 44, and as soon as the new Channel 43 is available from the Melbourne area, it will replace 11.) Channel 13, Cable News Network Commissioner Lyons inquired which channels Mr. Vickers felt will be of marginal quality no matter what is done, and Mr. Vickers stated Channel 44, which they hope to replace shortly, and Channel 5. He noted they had problems with Channel 9, but they replaced some equipment and he believed the people should see some improvement in the picture. In discussion, it was noted that Channel 2 presents reception problems in the City of Vero Beach. A lady in the audience complained that the pictures now being shown on the two TV's running in the Community Center were fuzzy. Mr. Vickers displayed all channels for the Board and the 24 audience to view, and the pictures all seemed to be of a very good quality. Clyde Glidden of Shady Rest stated that maybe Jones Intercable has made an effort, but they have not improved his reception. He wished to know where the letters of appreciation mentioned earlier came from, and Commissioner Bird read him the addresses. Commissioner Bird felt based on what we have heard tonight, the major complaints seem to be on the signal quality on Channels 5 and 11 where the company has agreed there is a problem. It seems they do have 10 or 11 channels that do have reasonable reception. MOTION WAS MADE by Commissioner Bird, SECONDED by Commissioner Lyons for purposes of discus- sion, to grant Jones Intercable, Incorporated, a license to operate in Indian River County according to conditions of Ordinance 82-7 and to grant the rate increase as advertised. Commissioner Lyons wished to emphasize to those present that under the franchise agreement, if they do not get satisfaction from a company, all complaints will be referred to the County Utility Department for investigation. He explained the procedures involved and noted that what he is trying to make plain is that if the people should have continuing complaints and do not get satisfaction, they can come to the county for a resolution of the problem. Commissioner Fletcher explained that the County 3% franchise fee is applied to purposes of monitoring the franchise. THE CHAIRMAN CALLED FOR THE;QUESTION. J U L 14 1982 25 R�oK 50..Pac 5;34 IMMI!, 01 L" C -D aE FV 'x @GOES 461 xt JONES ,INTERC ABLE, INCORPORATED ' 1701" U'3'�'R'i, abdttor Flori da 32970 _x, Has this date been granted a 1 i c�ng'ejto in River County, Florida - for a period of 20nse, al lows operation as a d a cording�. n Ordinance 82-7 .."-franchise CATV systern, c i * �Pr 1 The rates` as showin on they a ac ha,11=apply until changes it 4d s IT 010 IH U A I t.0 N I 0 I EXHIBIT "A" The following rates and charges are hereby authorized for service under this Franchise. 1 1. INSTALLATION New Installation $ 10.95 Reconnect (previously active) $12.50 Extra Outlet $ 7.50 Relocate Outlet $ 7.50 2. MONTHLY SERVICES Regular Services: One Outlet $ 8.50 Each addional outlet $ 1.60 3. MONTHLY SERVICES - COMMERCIAL These rates are to be negotiated on an individual basis. There being no further business, on Motion duly made, seconded and carried, the Board of County Commissioners adjourned at 9:05 o'clock P.M. ATTEST: 771G Clerk Chairman L- JUL 14 1982 t ' 27 ROOK 50