The URL can be used to link to this page

Home My WebLink About2018-118COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Indian River County IT ID#: 19578180 CUSTOMER INFORMATION (Service Location) Address 1 2000 16TH AVE City VERO BEACH Address 2 State FL Primary Contact Name Manny Cabo ZIP Code 32960 Business Phone (772) 226-1000 County Cell Phone Email Address mcabo@ircgov.com Pager Number Primary Fax Number Technical Contact Name Tech Contact On -Site? No Technical Contact Business Phone Technical Contact Email Property Manager Contact Name Property Mgr. Phone 0 COMCAST BUSINESS SERVICES Business Voice I Business Voice Edge Business Internet X Business TV Service Term (Months) 24 COMCAST BUSINESS SERVICES DETAILS Business Voice* Comcast Business Packages VOICE SELECTIONS Quantity Unit Cost Total Cost ull Feature Voice Lines 0 + Lines Total Price(NRC) asic Lines 0 Foil Free Numbers $0.00 ax Lines $0.00 quipment Fee 0 VOICE OPTIONS Selection(X) Total Cost oicemail 0 Cordless Deskphone 0 Enhanced Listings $0.00 Auto -Attendant $0.00 Voice offers & options not available In all markets. VoiceEdge Select Selections* (Package Name: CEN_ SP_$199.95D250_2yr PACKAGE DESCRIPTION $150 MRC Discount off Deluxe 250 Business Internet for discounted rate of $199.95. MRC Discounts roll to rate card in month 25. 2 year term required. Taxes, Usage, Fees, and Equipment are extra. Voice Selections Quantity Unit Price(MRC) Total Price(MRC) Unit Price(NRC) Total Price(NRC) VoiceEdge Select Seats 0 $0.00 $0.00 $0.00 $0.00 Cordless Handset 0 $4.95 $0.00 $0.00 $0.00 Cordless Deskphone 0 $4.95 $0.00 $0.00 $0.00 *Bundle Include Auto attendant, Hunt Group and Base station. Rncinacc Intnrnst* Business TV*** INTERNET SELECTIONS Selection(X) Total Cost TV SELECTIONS Selection Total Cost Speed - Deluxe 250 X $349.95 Equipment Fee X $14.95 HD Technology Fee 'Business Internet speed tier selections not available in all markets. 'Internet selections & options not available in all markets. INTERNET OPTIONS Selection(X) Total Cost Static IP V4/V6 Wi-Fi - Business Wifi Standard X $0.00 TV OPTIONS Selection Total Cost Sports Pack** Canales Selecto Music Choice W/Comcast Business TV Other Other TV CONFIGURATION DETAILS Quantity Unit Cost Total Cost 0 50.00 $0.00 TV Box + Remote TV Adaptor 0 0 S0.00 50.00 $0.00 $0.00 mini mDTA/mDTA Type # of Outlets NRC MRC ** Not available in home offices or private view establishments. N selections & options not available in all markets. Customer acknowledges and understands Customer may be resp-smin, for addluonat music licensing or copyright fees for music contained in any or all of the Services, including, but not limited to Video and/or Public View Video. ** Available as add— to Digital Standard & Digital Deluxe N Selections only. OrderForm Version v45 Page 1 of 5 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Indian River County IT Business Voice Edge ID#:19578180 Voice Selections Quantity Unit Price(MRC) Total Price(li Unit Price(NRC) Total Price(NRC) Unified Communication Seats Lines(price included with seats) Additional Voicemail Box Tollfree Number(s) (plus usage) Remote Call Forward Directory Listing - null Government/School Listing Customer Equipment Panasonic TGP600 Smart IP Cordless Phone Base Station Panasonic TPA60 Smart IP Cordless Handset Panasonic TPA65 Smart IF Cordless Deskphone Panasonic KX-A406 Cordless Repeater Voice Gat ay Totals COMCAST BUSINESS TOTAL SERVICE CHARGES Comcast Business Selection(X) Quantity Unit Cost Total Cost Total Monthly Service Charge $364.90 siness IntemeVTVNoice Installation Fee X $199.00 $199.00 Promotional Code (if applicable) Discount On Internet 150.00 (if applicable) Discount On video (itapplicable) Discount On voice (if applicable) Discount Seaatt VoiceEdge Select s ice Activation Fee* to -Attendant Setup Fee il Free Activation Fee [00iiceEdge ectory Listing Suppression Fee iceEdge Tall Free Activation Fee Directory Listing Suppression Fee oiceEdge Seat Setup Fee oiceEdge Select Seat Activation Fee** *Per line activation fee, up to tour (4) line maximum charge. Bundle includes: Auto attendant, Hunt Group and Base Station. (if applicable) Discount On VoiceEdge (if applicable) Total Discount $150.00 Total Recurring Monthly Bill: $214.90 Total Installation Charges:* $199.00 Applicable federal, state, and local taxes and fees may apply. * Does not include Custom Installation Fees. I GENERAL SPECIAL INSTRUCTIONS I OrderForm Version v45 Page 2 of 5 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Indian River County IT ID#: 19578180 COMCAST BUSINESS INTERNET CONFIGURATION DETAILS ansfer E isting Comcast.net Email No Equipment Selection Business Wireless umber of Static IPs' Business Web Hosting INo COMCAST BUSINESS TV CONFIGURATION DETAILS Outlet Details Location Outlet Type Outlet 1 - Primary Outlet 2 - Additional Outlet 3 - Additional Outlet 4 - Additional Outlet 5 - Additional Outlet 6 - Additional Outlet 7 - Additional Outlet 8 - Additional Additional Comments: OUTLETS 9 & UP QUANTITY TV Box + Remote 0 N Adaptor 1 0 COMCAST BUSINESS VOICEEDGE SELECT CONFIGURATION DETAILS Phone# Type COMCAST BUSINESS VOICE CONFIGURATION DETAILS Orderl'orm Version v45 Page 3 of 5 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Indian River County IT ID#: 19578180 Toll Free # Calling Origination Area Associated TN Directory Listing Details Directory Listing (Published, NW,,h� UM—) Directory Listing Phone Number Directory Listing Display Name DA/DL Header Text Information DA/DL Header Code Information Standard Industry Code Information Additional Voice Details Caller ID (Yes/No) Caller ID Display Name (max 15 char.) International Dialing (Yes/No) No Call Blocking (Yes/No) Auto -Attendant (Yes/No) No COMCAST BUSINESS VOICE EDGE CONFIGURATION DETAILS Voice Edge Directory Listing Details Directory Listing iN1111nea,d) Directory Listing Phone Number Directory Listing Display Name DA/DL Header Text Information DA/DL Header Code Information Voice Edge Additional Voice Details Caller ID (Yes/No) International Dialing (Yes/No) Caller ID Display Name (max 15 characters) Call Blocking (Yes/No) Enterprise Extension Dialing? OrderForm Version v45 Page 4 of 5 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Indian River County IT ID#: 19578180 CUSTOMER BILLING INFORMATION Billing Account Name Indian River County IT City VERO BEACH Billing Name (3rd Party Accounts) Address 1 2000 16TH AVE Address 2 Billing Contact Name Manny Cabo Tax Exempt?* Yes * If yes, please provide and attach tax exemption certificate. State FL ZIP Code 32960 Billing Contact Email Billing Contact Phone Billing Fax Number mcabo@ircgov.com (772) 226-1000 AGREEMENT 1. This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ("Comcast") will provide the Services to Customer. This Comcast Business Service Order Agreement consists of this document ("SOA"), the standard Comcast Business Terms and Conditions ("Terms and Conditions"), and any jointly executed amendments ("Amendments") entered under the Agreement. In the event of inconsistency among these documents, precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions (http://business.comcast.com/terms-conditions/index.aspx). All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions. Use of the Services is also subject to the then current High -Speed Internet for Business Acceptable Use Policy located at http://business.comcast.com/terms-conditions/index.aspx (or any successor URL), and the then current High -Speed Internet for Business Privacy Policy located at http://business.comcast.com/terms-conditions/index.aspx (or any successor URL), both of which Comcast may update from time to time. 2. Comcast Business Voice, Internet, TV, and Comcast Business SmartOffice- Services ("Service") carry a 30 day* money back guarantee**. If, within the first 30 days following Service installation, Customer is not completely satisfied, Customer may cancel Service and Comcast will issue a refund for the monthly recurring fee paid for the first 30 days of service, excluding installation charges, fees, taxes and voice usage charges, however, Customer will be charged any remaining payments owed for non-refundable fees (including installation) and other charges. In order to be eligible for the refund, Customer must cancel Service within 30 days after installation and return any Comcast - provided equipment in good working order. In no event shall the refund exceed $500.00. *Comcast Business Trunks and Comcast Business Voice Edge- carry a 60 day money back guarantee, subject to the above terms. **The money back guarantee does not apply to Hospitality Video or Ethernet Services. 3. To complete a Voice order, Customer must execute a Comcast Letter or Authorization ("LOA") and submit it to Comcast, or Comcast's third party order entry integrator, as directed by Comcast. 4. New telephone numbers are subject to change prior to the install. Customers should not print their new number on stationery or cards until after the install is complete. 5. Modifications: All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Senior Vice President and the Customer. All other attempts to modify the Agreement shall be void and non-binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement. 6. IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS DIGITAL VOICE SERVICE, CUSTOMER, BY SIGNING BELOW, ACKNOWLEDGES RECEIPT AND UNDERSTANDING OF THE FOLLOWING 911 NOTICE: 911 NOTICE Comcast Business Digital Voice service ("Voice Service") may have the 911 limitations specified below: • In order for 911 calls to be properly directed to emergency services using Voice Service, Comcast must have the correct service address for the telephone number used by the Company. If the Voice Service or any Voice Service device is moved to a different location without Company providing an updated service address, 911 calls may be directed to the wrong emergency authority, may transmit the wrong address, and/or Voice Service (including 911) may fail altogether. Customer's use of a telephone number not associated with its geographic location may also increase these risks. • The Voice Service uses electrical power in the Company's premises. If there is an electrical power outage, 911 calling may be interrupted if a battery back-up is not installed in the voice modem, fails, or is exhausted. • Calls using the Voice Service, including calls to 911, may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, a broadband connection failure, or another technical problem. • Customer should call Comcast at 1-888-824-8104 if it has any questions or needs to update a service address in the 911 system. Delays in updating the service address may also impact 911. • BY SIGNING BELOW, CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THE FOREGOING 911 NOTICE AND THE 911 LIMITATIONS OF THE VOICE SERVICE. I CUSTOMER SIGNATURE I By signing below, Customer agrees and accepts the Terms and Conditions of this Agreement. General Terms and Conditions can be found at Signature: Print: Title: Date: OrderForm Version v45 I FOR COMCAST USE ONLY I Sales Representative: Debra Isbell Sales Representative Code. 951 Sales Manager/Director Name: Sean Forfar Sales Manager/Director Approval: Division: Central SmartOffce License Number: APPROVED ASR-. A L S F By , MI WILLIAM k. (5EBPAAL DEPUTY COUNTY A-f-rORNEY Page 5 of 5