HomeMy WebLinkAbout1983-121••
RESOLUTION NO. 83- 121
A RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS
OF INDIAN RIVER COUNTY, FLORIDA AUTHORIZING THE
EXECUTION OF A MASTER SERVICE/PURCHASE AGREEMENT
BETWEEN THE COUNTY AND AT&T INFORMATION SYSTEMS,
INC.
WHEREAS, AT&T Information Systems, Inc., requires that
the County enter into a master agreement setting forth terms and
conditions governing any purchase order or service order for
communications and information systems, products and services in
use or to be acquired by the County; and
WHEREAS, the attached master service/purchase
agreement sets forth reasonable and appropriate terms and
conditions which the Board finds to be acceptable;
WHEREAS, the attached agreement does not obligate the
County to deal exclusively with one supplier, but rather puts in
place a master agreement to govern all subsequently executed
service or purchase orders with this supplier.
NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY
COMMISSIONERS OF INDIAN RIVER COUNTY, FLORIDA that the agreement
attached hereto is approved and the Chairman and Clerk are
authorized to execute and deliver same to AT&T Information
Systems, Inc. for their acceptance and approval.
The foregoing resolution was offered by Commissioner
Lyons who moved its adoption. The motion was seconded
by Commissioner Scurlock and, upon being put to a vote, the
vote was as follows:
Chairman Richard N. Bird Aye
Vice -Chairman Don C. Scurlock, Jr. Aye
Commissioner Margaret C. Bowman Aye
Commissioner Patrick B. Lyons Aye
Commissioner William C. Wodtke, Jr. Aye
The Chairman thereupon declared the resolution duly
passed and adopted this 7th day of December , 1983.
BOARD OF COUNTY COMMISSIONERS
OF INDIAN RIVER COUNTY, FLORIDA
(�
RICHARD N. BIRD
Chairman
Attest:
EDA WRIGHT
Clerk /Du deo
APPROVED S TO"FORM
AND LE UFFXQIENCY
Byl
C IS HER J. PAULL
Assistant County Attorney
Contract No. Li 0 ®" " 7 9 5 2
SERVICE/PURCHASE AGREEMENT
AT&T INFORMATION SYSTEMS, INC.,
( F/K/Atmerican Bell Inc. ("ABI") any reference to
I" herein shall mean AT&T Information
Address-._ r nc
ABI and Customer agree that the following terms and conditions will
apply to any order under this Agreement for the provision or sale of
products and services to Customer by ABI.
1. COVERAGE
ABI will provide for Customer's use the communications and
information systems products and services set forth in any Ser-
vice Agreement Equipment Supplement or other service order
and will sell the products set forth in any Purchase Agreement
Equipment Supplement or other purchase order. Title to
software and other programs used with the products shall remain
with ABI or its suppliers. All orders placed by Customer and
accepted by ABI will become an integral part of this Agreement.
2. TERM
A. This Agreement will become effective when signed by Cus-
tomer and subsequently accepted in writing by ABI and will con-
tinue until terminated as provided herein. Any order under this
Agreement will be effective when placed by Customer and ac-
cepted by ABI.
B. For products provided under a Service Agreement Equip-
ment Supplement or other service order, the service period will
begin the day following the date the product is installed, if in-
stalled by ABI, or on the day following the date of delivery to
Customer if not installed by ABI. Upon expiration of the service
period, the order will be automatically renewed for a like period
or for the next shorter period if the original one is not offered at
the time of renewal, unless written notice to the contrary is re-
ceived by either party from the other at least ninety (90) days
prior to the expiration of the service period. If the service period
is less than ninety (90) days, thirty (30) days' notice will be re-
quired. Renewals will be at the price and on the terms and condi
tions of ABI then in effect at the time of renewal.
J. INSTALLATION
A. ABI will install the products provided under a service or
purchase order if installation charges are separately set forth on
the Equipment Supplement or other order. Customer agrees to
pay such charges. Customer agrees to provide the proper envi-
ronment and electrical and telecommunications connections as
specified by ABI.
B. ABI will make reasonable efforts to complete installation/
delivery of the products or services by the installation/delivery
date set forth in the Equipment Supplement or other order and
will notify Customer as soon as practicable of any delay. Cus-
tomer agrees to notify AM as soon as practicable if Customer
requires postponement of the installation/ delivery date.
C. If ABI performs any moves or changes or other special ser-
vices for Customer, Customer agrees to pay ABI's applicable
charges.
4. USE AND MAINTENANCE UNDER SERVICE ORDERS
A. ABI will maintain in good working order during the service
period products provided under Service Agreement Equipment
Supplements or other service orders.
r•tstomer Name INDIAN RIVER COUNTY_Crrstomcr 1
i political subdivision of the State
Address of r1 orida
1840 25th Street
Vero Beach, Florida 32960
B. ABI will provide, at no extra charge, such training, instruc-
tional material and other support services as is standard for the
product or service ordered. Additional training, instructional
material and support services may be available for an additional
charge.
C. Customer agrees to use the products and perform any
authorized installation and maintenance on the products in a
careful and proper manner and in accordance with any manuals
and instructions provided by ABI. Customer will not perform,
or permit others to perform, any installation or maintenance un-
less it is expressly authorized by ABI and will pay the cost of
repairs necessitated by unauthorized work.
D. The products shall be used by Customer only at the loca-
tion(s) specified in the Service Agreement Equipment Supple-
ment or other service order and shall not be removed or relocated
by Customer except as expressly authorized by ABI.
E. Customer will not make any modifications in the products
without the written permission of ABI. If, in the opinion of ABI,
any modifications, whether or not made with the permission of
ABI, interfere with the normal operation or maintenance of the
products or create a safety hazard, Customer will, at its expense,
remove the modification or pay any additional costs ABI incurs
because of the modification.
F. During the term of this Agreement, Customer shall permit
ABI reasonable access to the products to enable ABI to perform
any necessary inspection, testing, maintenance or repair.
S. SER VICE AGREEMENT UPGRADES, ADDITIONS AND
PAYMENT OPTIONS
A. The Service Agreement Appendix attached hereto and in-
corporated by reference sets forth the terms and conditions upon
which upgrades and additions may be made to products provided
to Customer under service orders.
B. The Service Agreement Appendix also sets forth certain
Customer options with respect to changes in service periods and
lump sum payment.
b. PRICE AND PAYMENT
A. Service Orders. Products and services will be provided at
the charges and for the period specified in the Service Agreement
Equipment Supplement or other service order. Monthly charges
will be billed in advance. One-time charges will be billed as in-
curred. Payment is due within thirty (30) days of the invoice
date. When a product is installed for part of a month, the
monthly charges will be prorated on the basis of a thirty (30) day
month. A minimum of three (3) months' charges will apply on all
products initially provided on a month-to-month service period.
B. Purchase Orders. Products will be sold for the charges set
forth on the Purchase Agreement Equipment Supplement or
other purchase order. Payment is due within thirty (30) days of
the invoice date. Both new and used products will be available
for sale. Products sold as new will qualify w new under existing
Federal tax laws.
ORIGINAL r -'Y
7. APPIJC_-1 HLF-' PRICES'
The rricc, set forth on a:;y Lquipmcni Supplement or other or -
(1 -:r are those that will ❑ppl; for tl:e sched;tl;d ir,tall,:n )wdeh%-
cr date shrtvn on fico on':r. If in,;allolo❑ Jelivcr, i, past.
poncd by Customer more than ih:i n (30) Ja%s, il;e prh ct %%ill he
tho,c in effect on the• nc%, instaltationrdcliu•n date.
S. TA A'F..S
Cu,vvmcr agrees t,) pay any sat.•,, use (It othor local, state and
Federal taxes, however dc,ignated icxcludinF talcs oa ABI's net
income). imposed on or based upon rite provi,;on, ,ale or use of
the ptodt:;it or services ptovided ut.der this Atrsccher,t. Talcs
Will he separately stats^! on Customer's iucui:e or -itemrrii of
account.
9. ti111P,IfENT
All shipping, rigging and other destination charges will he in-
voiced by ABI and paid by Customer.
10. TITLE AND RISK 0I' LOS'S
A. SeniccOfders.
1. All products provided under service orders will remain life
personal property of .ABI whether or nut attached to or
embedded in really.
2. ABI will bear the risk of less or damage to the products,
except that Cusio^cr wi!l be liphle to ABI for 0;c cost of
repair or ieplacemem of products Inst of dama__ed as a resift
of any Clrstemer's nceh°cnce, intentional acts, unauthorized
Snttallation or maintenance or other cause within the reason-
able control of Customer. its employees or agents.
B. Purchase Orders.
1. For products not already fn C'ustomer's possession, title
shall pass to Customer on the date of shipment from ABI.
Ivor products already in Customer's possession, title shall
pass to Customer on the date Customer's order is accepted by
ABI.
2. For products not already in Customer's pos%es,ion, risk
of loss passes to Customer when the products are dcli%Bred to
Customer. ABI will bear the risk or loss to products while in
transit'to Customer. for products already in.Cusiomcr's pos-
session, risk of loss passes to Customer on the date Cus-
tomer's order is accepted by ABI.
1/. SECURIT )' INTERL:ST .
A. ABI or its assign shall I;ave a purchase money security inter-
est in any and all product,, together with all proccs•ds and re-
placements, sold or provided to Customer pursuant to each or-
der under this Agreement until all charges, including installation
charges set forth on that order are paid in fall.
B. Customer agrees that ABI may file or record this Agree-
ment, any orders placed hereunder and any other applicable doc-
ument as may be necessary to protect the interest of ABI or its
assign in the products. Customer agrees to ereeute and deliver
any docunienis reasonably requested ty ABI for such pnrpose.
12. N9IRRANTYAND IPA RRA A'TYF.VCLUSION.S
A. Service Order. ARI warrants than all products pros ided for
Customers use under service orders %,ill be ;n good %vrnking or-
der on the date their service period begins and that ABI will re-
pair the products, without charge for par is and labor, if they fail
to work during the service period or am renewal ser%ice period.
B. Purchase Order.
1, ABI warrants that all products sold to Cu%iomcr will be
in good working order on the date title passes to Customer,
and that ABI will repair the products, without charge for
parts and labor, if they fail to work, if Customer notifies ABI
within one (1) year from the date title passes to Cu. t •n:r of
such failure. If ABI determines that the product cannot be
placed in good working order, ABI, at its option, may either
replace the product or refund the purchase price. Repair
parts may be new or equivalent to new in performance. They
will. be furnished on an exchange basis, and the returned
parts will become the property of ABI.
2. During the warranty period, Customer will advise ABI of
any change in the street address of the products. The war-
ranty will only appy to products located within the comcrm;
nous form -eight (as) United States.
3. If Customer mndlfhes ar.y product durin: the %•arras^-
period and such mothtication impede, AL11% lc nvnv o- ;,,-
pairs of the product or creates a safety ha.atJ, flit nindfftc..
lion will he removed ai Customer's cspensc, or Customs! ,,I.
pay any extra costs ARI incurs because of the moditicarm,
C. The warranties provide 1 herein do not Lover damage , d, -
le,:ts, niallunctions rr service failures caused 1,):
I. Customer's failure to folloss AR►'s installation. op:;ha
tion or rmnntethance rttstruciions:
2. C:ustomcr'smodi,rc;,tron%ofthe pro acts:
3. Customer's abuse, misuu or negligent acts: and
.1. As to sold products only:, power failure• r -r surer.. to;
f h,rd, accident, actions of third parties and other events aur-
si& ABI's control.
D. EXCEPT AS SPECIFICALLY MADE: HEREIN, ABI
AND ITS AFFILIM E.D SUBCONTRACTORS AND Slip -
PLIERS MAKE. NO SS'ARR,ANIIES, EXPRESS OR M.
PLIFD, AND SPEcirIC.ALLY DISCLAIM AN! N.kN-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
1?. P41TE\'TAAWC'OPFRIGffTLIVEIr_MiVIT)-
ABI will defend or settle, at its own expense, any action brought
against (customer to the extent that it is based on a claim that artv
products) provided by ABS pursuant to this Agreement infring,
any U.S. copyright or patent; and ABI will pay those costs, dam-
ages and attorneys' fees finally awarded against Customer in any
such action attributable to any such claim, but such defense, set-
tlements and payments arc conditioned on the following: (I)ihat
ABI shall be notified promptly in writing by Customer of any
such claim; (2)thai ABI shall have sole control of the defense of
any action on such claim and of all negotiations for its settlement
or compromise: Millar Customer %hail cooperate with ABI in a
reasonable way to facilitate the settlement or defense of such
claim; Mthat such claim doer not arise from the use or combina-
tion of products provided by ABI with products provid:d b}
others; and (5)should such produci(s) become, or in ABI's opin-
ion be likely to become, the subject of such claim of infringe-
mcni, then Customer shall r, �rmit ABI, at ABIS option and ex-
pense, either to (a) procure for Customer th= right to continue
using the product(s), or Ib) replace or modify the same so that it
becomes nonint'rinping anti functionally equivalent, or tc) upor
failure of (a) amt (b) above despite the reasonable effort, of
ABI, for a sold product, buy- back the product(s) at the Cus-
tomer's purcha,c price. less depreciation calculated at an equal
amount per year over if,,. life of the product as set by ABI: or for
a product provided unde: a ser ; ice order, tet innate without pen -
,.In, Customer', use of ;he p oditcv,l This Section states tl+e en-
tire Ifability of ARI will, icspcc, to the infringcnrent of copy-
rithis*and paicnis ';: the prod!r:t: ptovided heeunder -,i the
operation thereof.
/J. .SOF7 UARr AND OTHER I.YI.ORAIATWA'
Any and all documentation, utformatioti and software owned by
Alit and its suppliers and prosided to Customer by ABI ft,r u!,e
with products provided to C u,iomer under this Alzreement shall
remain the property of Alt!. ABI hereby grants Customer a per-
sonal, nontransferable and r-.:nexclusive license to use ail such
documentation, technical information, confidential business in-
formation and all software and related documentation, in what-
ever form recorded (all hereinafter designated "information"),
which are furnished to Customer under or in contemplation of
this Agreement, subject to the following terms and conditions:
1. All such information shelf remain the property of ABI or its
supplier.
2. Such information:
(a) shall be used by Customer only to order or to evaluate
for that purpose ABI products, or to install, operate, or
maintain the particular product for which It w•as initially
furnished;
(b) shall be used solely for Customer's internal business
purposes:
(c) shall not be reproduced or copied, in whole or in part,
except as necessary for use as authorized herein; and
(d) shall, together with any copies thereof, be returned or
destroyed, or may, if in the form of software recorded on an
erasable storage medium, be erased when no longer needed
or permitted for use with the product for which it was ini-
tially furnished.
3. Unless ABI consents in writing, such information except for
any part thereof which is known to Customer free of any obliga-
tion to keep in confidence, or which becomes generally known to
the public through acts not attributable to Customer or is inde-
pendently developed by Customer, shall be treated in confidence
by Customer.
4. Such information may be disclosed to other persons, solely
for the purpose of installing, operating or maintaining the par-
ticular product for which it was furnished, provided such other
person agrees in writing to the same conditions respecting use
and confidentiality of information contained in this paragraph 14
and ABI is furnished with a copy of such writing.
15. EXCLUSIVE REMEDIES
A. If Customer experiences a defector any partial or total fail-
ure in any product or service provided under this Agreement,
Customer shall, as a condition to any claim for refund or recov-
ery of damages, promptly notify ABI.
B. If a failure or defect in a product under a service order con-
tinues for more than twenty-four (24) hours, Customer's account
then shall be credited in an amount equal to any recurring charge
applicable to the failed or defective products or services for the
period of such failure or defect.
C. Customer's sole remedies against ABI or any affiliated sub-
contractor or supplier for loss or damage caused by any product
defect or any partial or total failure of any product or service
provided under this Agreement or arising from the performance,
delays, or nonperformance of any installation, maintenance,
warranty or repair work under this Agreement; regardless of the
form of action, whether in contract, tort including negligence,
strict liability or otherwise, shall be, where applicable (i) Cus-
tomer's right to receive the repair or replacement service
described in Section 12, (ii) Customer's right to receive the credit
set forth in (B) above for products provided under service or-
ders, (iii) Customer's right to terminate under Section 17 (c), and
(iv) the lesser of (a)the amount of actual direct damages which
are proven or (b)the equivalent of one (1) month's recurring
charges for the products or services directly involved which
would apply if they were provided on a month-to-month service
agreement at the time of loss.
D. The foregoing remedies of Customer, together with the rem-
edies provided in the section entitled "Patent and Copyright In-
demnity," shall be exclusive of all other remedies ;it law or in
equity except for Customer's right to claim damages for bodily
injury to any person caused by the negligence of ABI.
16. LIMITATIONOFLIABILITY
Notwithstanding any other provision of this Agreement:
1. Neither AM nor its alfil,ates, subsidiaries, parent corpora-
tion, or any of its parent's affiliates or subsidiaries shall be liable
for any indirect, incidental, or consequenti•d dama"s (including
lost profin) sustained or incurred in cunncction +with installa-
tion, maintenance or repair cork performed under this Agree-
ment or the use or operation of the products and ,wires pro-
vided or sold hereunder, tce.adless of the toxin of action,
whether in contract, tort including negligence, ,uict liability or
otherivi+e, and whether or not -Lich damages •,rete foreseen or
unforeseen;
2. NIcithei AIII nor its affiha!;,, subsidiaries, paiew corpora -
!inn. or any of it, parent's off dines or %ubsidiaric, ,hail be halite
in any way for delay, failure it,, perforntanvc, loss or d3m,we rine
to any o1 the iollownift force majeure con,hiion,: fire, strike,
Cmbargo, Cxploston, power bial,kout, earthquake, volcanic a�-
uon, flood. war. •r%der, the Clements. Tibor kik;ntic,, did dktur-
b.inces, government requircmct;t. civil or uolitan authority, i.,,
of God or public cneim. inability to secure raw matcnak, inabil-
ity to secure products, transportation facilities, acts or omissions
of carriers, or other causes beyond Its reasonable control,
whether or not similar to the foregoing;
3. ABI shall not be liable for any delay, loss, damage or prod-
uct failure attributable to any service, equipment or actions of
any person other than ABI, its employees and agents;
4. Any legal action arising from or in connection with (a)any
product defect or any partial or total failure in any product or
service provided to Customer, or (b)any installation, mainte-
nance or repair work performed for Customer, must be brought
within two (2) years after the cause of action arises; and
5. It is understood and agreed that ABI is not an insurer and
that the prices of the products and services, including installa-
tion, maintenance and repair, provided, sold or performed here-
under are based solely on their value and the scope of the liabili-
ties set forth in this Agreement and are unrelated to the potential
for indirect, incidental, consequential or other damages. ABI
and Customer agree that this allocation of risk and liability is
fair, reasonable and not unconscionable.
17. TERMINATION
A. This Agteement and any service order which becomes part
of this Agreement may be terminated by Customer on thirty (30)
days' written notice to ABI. If termination precedes expiration
of the service period shown on any service order, Customer will
be liable for termination charges as follows: one-half (1/2) of the
monthly payments for the original term or 70 percent (70%) of
the sum of all remaining monthly payments, whichever is less. If
any service order is canceled prior to installation/delivery. Cus-
tomer will pay ABI for the costs incurred by ABI in prepiring to
provide the products or services canceled, not to exceed the ter-
mination charges,
B. Accepted purchase orders for products, which are unde-
livered on the date of termination of this Agreement, shall be
filled under the terms of this Agreement.
C. Customer may terminate this Agreement, subject to accrued
charges but without liability for termination charges, if ABI fails
to perform or observe any term or condition of this Agreement
and such failure shall continue unremedied for thirty (30) days
after ABIs receipt of notice thereof from Customer. ABI may
terminate this Agreement or any service orders or unfilled pur-
chase orders accepted hereunder, and Customer shall be in de-
fault of this Agreement, if Customer fails to pay any charge
when due or fails to perform or observe any other term or condi-
tion of this Agreement and such failure shall continue unreme-
died for thirty (30) days after receipt of notice thereof from ABI.
In the event of such termination by ABI, applicable termination
charges under service orders will apply.
D. Upon termination of this Agreement or any service orders
hereunder. Customer will make the product a unt er
affected sen ice orders available for removal, which shall be ac-
complished in .t careful and reasonably expeditious fashion. The
products swill he returned to ABI in the same condition as origi-
nally installed, ordinary wear and tear excepted, or Customer
will pay for ;h restoration of the products to such condition.
M ABI shall not b,! obligated to restore the premises to their origi-
nal condiltoNhNf CAsltrlrer does not make the products available
for removal by Adl, ihcn nr addition to all other remedies at law
or equity aysiiat le to mii a*xibligations of Customer under .his
Agreement ilia;] remaufin f#;N1 and effect until removal is ac-
complished.. %'i, chargm paid by Customer for the services dur. /
ing such per r•d sliali be ABI's then current charges for the serer
vice; when provided on a month-to-month basis in lieu of any
other charges listc(I in the service order.
18. ANSIGNiNFNT
This Agreement is not assignable by either party without the
written consent of the other, except ilia, kill may, without Cus-
tomer's con,tnt, assign tens Agreement :o an affiliate or subsidi-
ary or assign its right to rccavc payment hereunder.
19. SUBCONTRACT/NG
ABI may subcontract any or all of the work to be performed by
it under the terms and conditions of this Agreement but shall
retain responsibility for the work subcontracted.
20. GENERA
A. Any supplement to or modification or waiver of any provi-
sion of this Agreement must be in writing and signed by author-
ized representatives of both parties; except that ABI may, upon
ninety (90) days prior written notice to Customer, modify the
terms and conditions of this Agreement, which modifications
shall be effective only as to renewals and new orders placed by
Customer and accepted by ABI after the effective date of such
modification. Variances from this Agreement in any Customer
order will be of no effect.
R. If any term or provision of this Agreement shall be held
invalid or unenforceable, the remainder of this Agreement shall
not be affected thereby and , ach term and provision hereof shall
be valid and enforced to the fullest extent permitted by law.
C. This Agreement shall be construed in accordance with and
governed by the laws of the State of NewJcrsey.
D. THIS IS THE ENI IRE AGREEMENT BETWEEN THE
PARTIES WITH RESPECT TO THE PRODUCTS AND SER-
VICES PROVIDED HEREUNDER AND SUPERSEDES ALL
PRIOR AGREEMENTS, PROPOSALS OR UNDERSTAND-
INGS WHITHER WRITTEN OR ORAL. '
21. APPENDIX IRC --1 attached hereto and inoorporated by reference sets
forth additional terms and conditions governing this service/purchase
agreanent and specifically supersedes anything in the printed agreanent
to the contrary. References in the Appendix are made to specific
paragraphs herein.
AT&T INFORMATION SYSTEMS, INC.
( f/k/a ) AMERICAN BELL INC.
Received by: __�----_-.---
Accepted by:
By:–
(Anthorized Signature)
INDIAN RIVER COUNTY, a political
----- (Customer)
subdivision 0 tLe /to o_ F .ertda
By: ---
(Authorized Signature)
Richard N. Bird at:
(Typed Name) --- —
Chairman, Board of County Commissioners
(Date)
Attest:
FREDA WRIGHT, � ����
Approved as to form and U
legal enc
By:
(Typed Name)
(Address)
(Date)
1) i
APPENDIX IRC --1
1. The last sentence in paragraph2 (B), TERM, is hereby amended
to read as follows: Renewals will be at the price and on the
terms and conditions of ABI in effect as of thirty (30) days
prior to the last date for receipt by either party of a
written notice cancelling the renewal for any given service
order, in order to allow custo.uer reasonable time within which
to make an informed decision as to cancellation versus auto-
matic renewal of the service order.
2. Notwithstanding paragraph 8, TAXES, customer shall not be
liable for payment of any tax from which it is otherwise
exempt by law.
3. With respect to termination of the agreement and in accordance
with paragraph 17 (D), TERMINATION, ABI shall take reasonable
efforts to restore any portion of customer's premises in a
good and workmanlike manner to the same or similar condition
existing immediately prior to removal of products provided
under a service order in those cases in which removal of the
products by ABI has resulted in damage or destruction of the
premises.
4. Contrary to paragraph 20 (C), GENERAL, this agreement shall be
construed in accordance with and governed by the laws of the
State of Florida.
5. The continuation or renewal of the term of any service order
placed hereunder shall be contingent upon the annual appro-
priation by the Board of County Commissioners of funds neces-
sary for payment of all anticipated monthly charges for the
ensuing fiscal year, notwithstanding that the nominal term of
the service order may be for a period extending beyond the end
of any given fiscal year.
SERVICE AGREEMENT APPENDIX
A. Definitions
L Upgrade. An upgrade is an enhancement to an in-
stalled system involving a major common equipment
and/or software substitution.
2. Addition. An addition is the provision of addi-
tional or supplementary equipment or software to an
installed system, not classified as an upgrade.
3. ' Service Period. The service period is the term selec-
ted by Customer, from those offered by ABI, during
which a product or service is to be provided by ABI
at specified charges.
B. ClassiJtcation
ABI will determine whether an approved service
modification constitutes an upgrade or an addition.
C. Upgrades
1. An upgrade may be requested at any time prior to
expiration of the service period.
2. An upgrade results in termination of the previously
installed service, and applicable termination charges
(if any) must be paid by Customer for any equipment
removed to effect the upgrade.
3. Customer must enter into a new agreement with ABI
covering both the newly installed equipment and any
common equipment remaining from the original
system.
4. The terms and conditions of the new agreement (in-
cluding available service periods and charges) will be
those then currently offered by ABI, except that the
new agreement must have a service period longer
than one (1) month. Customer will not be required to
pay installation charges on any equipment remaining
from the original system.
D. Additions
1. Equipment can be added to an existing system at
Customer's option. ABI's then current charges will
apply to the addition(s).
2. If at least thirty (30) days remain in the existing sys-
tem's service period, Customer may elect to include
the addition(s) on the existing agreement and to pay
for the addition(s) over the remainder of the existing
system's service period. ABI's then current charges
for the addition(s) for that service period will be im-
posed; if ABI does not then offer that service period
for the addition(s), the charges for the addition(s)
will be those for the longest available service period
that is shorter than the existing system's service
period.
3. If less than thirty (30) days remain in the existing
system's service period, the addition(s) must be
placed on the one (1) month service period at the
then current rates and charges for that service
period.
4. Alternatively, Customer may select, from those then
made available by ABI, a service period equal to or
shorter than the time remaining in the existing sys-
tem's service period. If the payment period selected
for the addition(s) is shorter than the existing sys-
tem's service period, Customer must, upon expira-
tion of that shorter service period, either have the
addition(s) removed or select a new service period, in
accordance with paragraphs 2, 3 and 4 herein.
5. Termination charges will apply in the event of dis-
continuance of an addition prior to expiration of its
selected service period.
E. Changes in Service Period
I. Subsequent to the establishment of service for an
item of equipment or a system, Customer may re-
quest that the existing service period be replaced by
any other service period then offered by ABI for the
item or system for which the request is made. ABI's
then current charges for the service period selected
will apply.
2. No credit will be given for payments made during the
original service period, but one-time charges will not
be reapplied.
3. Termination charges for the original service period
will apply if the new service period is shorter than the
remainder of the original service period.
4. In the case of a service period change for an item of
equipment, the new service period must be shorter
than the time remaining in the service period for the
system as a whole.
F Lump Sum Payment
I. At any time, Customer may prepay the total out-
standing monthly charges to become due under Cus.
tomer's Agreement with ABI. Payment of less than
the total outstanding is not permitted.
2. For prepayment of six (6) or more monthly pay-
ments, the amount clue will be reduced by an amount
equal to the total of the monthly charges remaining
multiplied by the product of the number of months
prepaid and a factor based on then current ABI dis-
count procedures.
3. Customers who change the length of a prepaid ser-
vice period will be credited any unused portion of the
prepayment, subject to applicable termination
charges, if any, as specified in paragraph E.3, above.
4. Customers who terminate service prior to the expira-
tion of a prepaid service period will have termination
charges deducted from the unused portion of the
prepayment; any balance will be credited to
Customer.
tr,
LIMITED WARRANTY
American Bell Inc. ("ABI") warrants that this product is in good working order on the date title passes to
Customer. For products not already in Customer's possession, title passes to Customer on the date of shipment
from ABI. For products already in Customer's possession, title passes to Customer on the date Customer's order
is accepted by ABI. ABI further warrants that it will repair the product, without charge for parts and labor, if it
fails to work if Customer notifies ABI within one (1) year from the date title passes to Customer of such failure.
If ABI determines that the product cannot be placed in good working order, ABI, at its option, may either
replace the product or refund the purchase price. Repair parts may be new or equivalent to new in performance.
They will be furnished on an exchange basis, and the returned parts will become the property of ABI.
During the warranty period Customer must advise ABI of any change in the street address of the product.
The warranty will only apply to products located within the conterminous forty-eight (48) United States.
If Customer modifies the product during the warranty period and such modification, in ABI's opinion,
impedes ABI's testing or repairs of the product or creates a safety hazard, the modification must be removed at
Customer's expense, or Customer will pay any extra costs ABI incurs because of the modification.
Warranty Exclusions
This warranty does not cover damages, defects, malfunctions or product failures caused by:
(a) Customer's failure to follow ABI's installation, operation or maintenance instructions;
(b) Customer's modification of the product;
(c) Customer's abuse, misuse or negligent acts; and
(d) Power failure or surges, fire, flood, accident, actions of third parties and other events outside ABI's
control.
EXCEPT AS SPECIFICALLY MADE HEREIN, ABI AND ITS AFFILIATED SUBCONTRACTORS
AND SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DIS-
CLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Neither ABI nor its affiliates, subsidiaries, parent corporation, or any of its parent's affiliates or subsid-
iaries shall be liable for any indirect, incidental or consequential damages (including lost profits) sustained or
incurred in connection with installation, maintenance or repair of the product or caused by product defects or
the partial or total failure of the product, regardless of the form of action, whether in contract, tort including
negligence, strict liability, or otherwise and whether or not such damages were foreseen or unforeseen.
Customer's sole remedy against ABI or any affiliated subcontractor or supplier for loss or damage caused
by product defects or partial or total failure of the products, or arising in connection with the installation,
maintenance or repair of the product or arising from any breach of warranty regardless of the form of action,
whether in contract, tort including negligence, strict liability or otherwise, will be the repair, replacement or
refund as set forth above and the lesser of (a) the amount of actual direct damages which are proven or (b) the
equivalent of one (1) month's recurring charges for the product which would apply if the product was provided
on a month-to-month service agreement at the time of loss.
- - Service Agreement
Equipment Supplement
Contract No. Supplement No.
SA
Customer Name ATR'iANPC* gMrt tort Order No.
/NOign) �1 Vr<rL Ccr V'll °•
Address Branch Addres
U 5 S'TKkrf i t7 q 0V LAKfF t;" , a J t✓rP r od
City State Zip City State Zip
(/- /1',- o /a 96 01 OJ o 0 FLortra
r—•„rn.,r P—actt The Prnvitinn of The Fnllnwina Products/Services Subject To Thi, forms And Conditions Of The Contract Referenced Above.
' A Minimum Of Three (3) Months' Charges Will Apply To All Products Initially
Prnwirtari On A Mnnth•To•Month Service Period.
Equipment Location: (Address)
AY F1 l N ( /t6 2 Mt A t
Arrrerice I gem! c. SYS 11N11 �n/ �.
,� t
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Installation/
City II // State
Zip
Term
Monthly
Monthly
Up Front
Product/Service Description
Item Code
(Months)'
Quantity
Charge
Charges
(One -Time)
Authorized Signature
Typed Name
C. B. Hardin, .Jr. /Ph.
D.
Pet Unit
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Charges
Title
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State Zip
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Date
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Subtotal From Attached ( O ) Additional Pages
.-
Subtotal
r o • d d
S• u O
3 .0 C
Shipping
Amount Of Advance Payment
Total
T
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%Cl6.0
' A Minimum Of Three (3) Months' Charges Will Apply To All Products Initially
Prnwirtari On A Mnnth•To•Month Service Period.
Equipment Location: (Address)
AY F1 l N ( /t6 2 Mt A t
Arrrerice I gem! c. SYS 11N11 �n/ �.
,� t
_
City II // State
Zip
Received By:
V �r +2o i�4A�N /CG tt f 0 __
O
Scheduled Installation/Delivery Date:
Accepted By:
Auth Custome l natur
n
Authorized Signature
Typed Name
C. B. Hardin, .Jr. /Ph.
D.
'typed Name�• w.
TY�a�v �
Title
Asst. to County Administrator
Title
1?K.gvc1-!
Al A OJ 4-<5&'rx"
Date
December 7, 1983
Address
D•�
zt✓� S�tr_
City
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State Zip
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Date