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dul . 30 • . 1996 6 : 33PM Nc 2 18 7 P - 10 / 16 NEC NEC Unified Solutions, Inc. 2.9. Provide a tetter of Agency and contact information for each vendor where NEC will act as the primary interface on behalf of the Customer (as applicable) . 2. 10. Provide a PBX, Telco, network, andlor cabling technician to be available during installation and testing (if not supplied or managed by NEC). 2. 11 . Install and verify the operation of all Customer Provided Equipment (CPE) not provided by NEC. Provide system documentation for CPE, if requested . 2. 12. Provide an On-Site Staging room per Site Readiness requirements. Provide a telephone line for use by the installation team . 2 . 13. Provide information relative to available interfaces, dial plan and user directories, cable distances and routes between the phone system and other equipment. 2 . 14. If requested , provide building layout for applicable locations (current floor plans , cabling and power locations). 2. 15. Establish an in-house routine to back, up the system (as applicable). I Delivery of Equipment NEC shall be responsible for the following: 3. 1 . Deliver Equipment (hardware and/or software) per Equipment List to site(s) specified by Customer. 3.2. Invoice Customer for 100% of equipment shipped to specified customer site. Customer shall be responsible for the following: 3 . 3. Provide shipping addresses and contact names for each site. 3 .4. Provide secure storage area for equipment to be shipped. 3. 5. Submit payment for 100% of equipment shipped to Customer-specified site. 3.6. Sign the proof of delivery form (POD) at the time of delivery, for the installation to 'i continue. f Im 4. Database Conversion / Design NEC shall be responsible for the following : 4. 1 . Convert / design user database for loading into new PBX (not required for IV52). 4. 2 , Provide documentation and tools for developing System and user database (if applicable). 4. 3. Recommend configuration to maximize System performance. 4.4. Recommend configuration of security safeguards for the System . 4. 5. Set Cutoff Date for any database changes (See Assumptions & Limitations). 4.6. Submit database to Customer for review and approval. Customer shall be responsible for the following: 4.7. Provide network accounts and privileges for implementation, as needed . 4.8. Provide database information as required for System installation in an NEC-approved format. 4.9. Provide user directoriesllists, numbering plan, security levels, restrictions, and access privileges to be implemented on the System . NEC Unified Solution, Inc. PropdetNy and Confidential 10 of 16 1003212 v.1 114/2006