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FPL customers who are potential recipients of Care To Share funds shall have equal opportunity for assistance , and assistance remains available twelve months per year, as funding and resources permit . These standards cannot be added to or deviated from without the prior consent of the FPL Manager. The Agency signing this Agreement does hereby bind itself to the following terms and conditions : I . Eligibility Requirements Potential recipients must contact the administering Agency and follow the agency ' s intake process , which could include receiving preliminary screening and making an appointment with the Agency representative when appropriate . An eligible applicant ( or member of applicant' s household ) is one who meets all the following criteria : 1 . Must physically reside in FPL' s service area at the address for which assistance is sought . 2 . Must have an account with FPL or reside at the service location . Should an Agency employee seek to apply for Care To Share assistance through the Agency , an Agency supervisor — such as the Primary or Secondary contact listed on FPL ASSIST record - must contact the FPL Manager in advance for approval and commitment placement . 3 . Must have identification that reflects the client ( customer) name and the same address as the FPL account . Some examples of acceptable identification include a driver' s license , a rent receipt , a water or phone bill , a tax bill or a mortgage statement 4 . Must have a delinquent FPL bill , final notice , or disconnect notice for the FPL account . Current bill is also eligible , if Agency caseworker reasonably deems it appropriate . 5 . Must NOT have received a benefit under the FPL Care To Share Program within the last twelve months , at the current service address or any other address . This applies to the applicant and members of the applicant' s household , either together or individually . The commitment set- up date is used to determine the 12 - month time period . 6 . Must show proof of a family or personal crisis . The Agency is responsible for reasonably determining what constitutes a family or personal crisis . 2 FPL Care To Share Program Agreement ( rev 2013=1015)