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Program Commitments and Payment <br /> Commitments must be paid and itemized using an FPL Payment Transmittal form ( or <br /> alternative transmittal as pre- approved by FPL ) that contains the following : <br /> Agency name , address , preparer' s contact phone and/or email and date <br /> submitted <br /> Funding type for the payments contained on the specific transmittal <br /> ( i . e . , LIHEAP , EHEAP , Care To Share , and Other Assist) Note : Please use <br /> separate transmittals for different funding types . <br /> FPL Customer Name of Record <br /> Address where FPL is providing service <br /> Alternative Client Name if not FPL Customer of Record <br /> FPL Bill Account Number <br /> Amount of Commitment to be placed . <br /> Prepared transmittals must be mailed to the following address , and FPL will provide <br /> pre- addressed envelopes upon request : <br /> FPL ASSIST <br /> PO Box 25231 <br /> Miami FL 33102- 5231 <br /> In some cases , the Agency may not be able to use the Transmittal Envelope because <br /> of their processing system . In those cases , and to ensure timely and accurate <br /> posting of payments , the above identified mailing address must still be used . <br /> Agency commitments may be submitted in the following ways : <br /> Phone call to 1 -800480 -7927 <br /> Fax to 1 = 800-480-7928 <br /> FPL ASSIST web portal <br /> No deductions from Care To Share funds may be made for overhead , salaries , <br /> administrative costs or any other expense incurred by the Agency . The entirety of <br /> funds disbursed for Care To Share must be applied to payment assistance on behalf <br /> of FPL customers . <br /> FPL Program Staff <br /> FPL ' s Assistance and Referral Representatives (ASSIST Reps ) will serve as the <br /> utility' s primary liaison on a day4o-day basis with the Agency ( caseworkers ) <br /> concerning billing inquiries and commitments . ASSIST Reps will be contacted in a <br /> timely manner concerning committed program funds for each recipient . <br /> The FPL Manager will serve as primary contact concerning the overall administration <br /> of the program , including when the Agency is requesting an exception commitment . <br /> 6 FPL Care To Share Program Agreement (rev 2013-1015) <br />