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the Fund Reconciliation form also includes the following metrics : o Previous Audit Ending Balance o Funds Provided by FPL to Agency o Transmittals Paid and/or Submitted to Agency Payment Dept for Payment o Other Adjustments o Audit Ending Balance o Number of Customers Served Copies of all transmittals pertaining to that Quarter' s report . The FPL Manager will audit the records submitted and will request from the agency copies of signed Authorization for Release , forms for customers selected at random from the accounts covered in that quarter . Upon completion of the quarterly audit , the FPL Manager will provide a completed quarterly audit report to the Agency . The report will specifically confirm the audit as acceptable ( or not ) , and/or identify any exceptions cited , along with recommended (or required ) steps to eliminate or correct said exceptions and process shortcomings . In addition to the quarterly audit , FPL and /or a third - party designee will conduct an on -site agency Operational Review no more than once every two years . These on -site visits are intended to be minimally intrusive to the agency ' s normal operation , and will be scheduled approximately thirty days in advance . The agency will be advised on what type of files/documentation /information will be needed for review . The agency may be asked to review some information in advance , to facilitate an efficient on -site review . FPL is solely responsible for securing the third party designee to conduct the on - site operational review and paying for the third party designee ' s services . VII . General The Agency and FPL personnel will strive to provide this community resource with a high degree of professionalism , reflecting positively on the program ' s donors , FPL and the Agency . The Agency and FPL have named the following designees for purposes of this Agreement: FPL Corporate Contact Agency Contact Louis Gonzalez Jason Brown Special Consumer Services Coordinator Director of the Office of P . O . Box 029100 Management and Budget Miami , FL 33102-9100 1801 27th Street ( 305 ) 442-5801 Vero Beach , FL 32960 (772 ) 226- 1214 FPL Area/Regional Contact Agency Contact Dianne Verner Bradley Bernauer East Area Special Consumer Services Mgr. Human Services Program Manager 6001 Village Blvd , CSC/CSE c/o Gifford Health Center West Palm Beach FL 33407 467528 th Court Phone : 561 -640-2540 Vero Beach , FL 32967 (772 ) 226- 1422 8 FPL Care To Share Program Agreement (rev 2013-1015)