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3/7/1979
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3/7/1979
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JOHN BURGER, CONSULTING SYSTEM ENGINEER, CAME BEFORE THE <br />BOARD TO GIVE A BRIEF REPORT ON THE PROGRESS OF THE UTILITY BILLING <br />SYSTEM. HE STATED THAT THIS SYSTEM IS NOW ESTABLISHED AND OPERATIONAL, <br />AND WE ARE IN THE SECOND MONTH OF DOING THE BILLING AND GETTING NOTICES <br />OUT TO CUSTOMERS. HE NOTED THAT WHENEVER YOU TRY TO GO FROM A PRIVATE <br />UTILITY TO A COUNTY OPERATION, THERE ARE A MOUNTAIN OF DIFFICULTIES TO <br />OVERCOME. HE FELT THE COUNTY HAS RENDERED A GREAT PUBLIC SERVICE BY <br />TAKING OVER THESE UTILITY SERVICES, AND THAT IT IS NOW A VERY FINE SET <br />UP, THANKS TO THE EFFORTS OF FINANCE OFFICER BARTON AND HIS' PEOPLE. <br />CHAIRMAN WODTKE ASKED IF WE HAVE ONCE A MONTH BILLING OR <br />STAGGERED BILLING. <br />MR. BURGER EXPLAINED THAT THEY STARTED OUT WITH MONTHLY BECAUSE <br />OF THE WAY THE INFORMATION WAS RECEIVED, BUT THIS MONTH, CYCLE BILLING <br />WAS BEGUN. HE NOTED THAT WITH CYCLE BILLING, YOU HAVE THE BENEFIT OF <br />BRINGING THE MONEY IN ON A MORE REGULAR BASIS. MR. BURGER STATED THAT <br />THEY HAVE SET UP READING SCHEDULES AND ARE NOW READING METERS AND BILLING <br />THEM FOR THE FOLLOWING WEEK. <br />CHAIRMAN WODTKE ASKED WHAT CAPABILITY THIS SYSTEM HAS FOR <br />ADDING ADDITIONAL CUSTOMERS, AND MR. BURGER STATED THAT ITS CAPABILITIES <br />ARE UNLIMITED. <br />THE CHAIRMAN INQUIRED ABOUT THE MID -FLORIDA BALANCES,AND <br />FINANCE OFFICER BARTON STATED THAT THERE IS JUST A SMALL BALANCE LEFT. <br />• MR. BURGER INFORMED THE BOARD THAT THEY HAVE SET UP A COMPRE- <br />HENSIVE METHOD OF NOTIFYING THE PEOPLE AND CUTTING OFF SERVICE, ETC, <br />HE EXPLAINED THE NOTICE SYSTEM IN DETAIL AND NOTED THAT THE COUNTY SYSTEM <br />HAS BEEN DESIGNED TO DEAL WITH THE PUBLIC AS KINDLY AND PERSONALLY AS <br />POSSIBLE. <br />CHAIRMAN WODTKE INQUIRED ABOUT THE TIME AND ESTIMATED COST OF <br />ACCOUNTING FUNCTIONS NECESSARY TO DELETE A CUSTOMER IF THEY WANT TO <br />DISCONTINUE THEIR SERVICE FOR A PERIOD OF TIME. <br />MR. BURGER INFORMED THE BOARD THAT THE CLERICAL COST OF A <br />FINAL BILLING IS ABOUT $2.50. HE CONTINUED THAT WHEN.PEOPLE GO ON VACA- <br />TION, THEY CAN EITHER MAKE ARRANGEMENTS TO BE SENT A MINIMUM BILL OR CAN <br />ARRANGE TO HAVE THEIR SERVICE SHUT OFF. HE NOTED THAT THERE IS MORE <br />
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