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M M r <br />became apparent that the additional feature of a Crank -Calling <br />Option would be needed. This would allow the dispatcher to <br />switch a non -emergency call to a separate line with a record- <br />ing device, informing the caller of the appropriate number <br />for assistance, thus freeing the 911 Emergency Line. <br />ALTERNATIVES AND ANALYSIS: <br />A) Approve the requests of the Sheriff's office and the Vero <br />Beach Police Department (see attachments 1 and 2). This <br />option would require the installation of one flat business <br />line at a cost of $140 and a monthly maintenance fee of <br />$67.00.. The line and recorder can be shared by the two <br />police agencies minimizing the expense. This feature will <br />aid in familiarizing the residents of the County with the <br />system and hopefully subsequent non -emergency calls would <br />be directed initially to the appropriate number. <br />B) Disapproval of the request would require that all non- <br />emergency calls be handled on an individual basis by the <br />911 dispatcher, therefore occupying an emergency line. <br />RECOMMENDATION: <br />Staff recommends the approval of the request for the Crank <br />Calling Option. <br />2. -Indian River County Volunteer Ambulance Squad. <br />DESCRIPTION AND CONDITIONS: <br />Consideration should be given to the telephone equipment <br />presently located at the Indian River County Volunteer Ambulance <br />Squad (IRCVAS). At this time all medical emergency calls are <br />directed through the Sheriff's office to the IRCVAS. To <br />utilize the one -button transfer capability of the 911 system, <br />a flat business line to the squad is required. Due to the <br />large building area of the ambulance squad, one loud bell and <br />two speakers are needed to announce all incoming emergency <br />calls, with an extension at the Beach station with similar <br />associated equipment. (See attachment #3). A duplication of <br />this equipment is required until such time that all emergency <br />calls are directed through the 911 line; when this occurs.; <br />the Sheriff's office extension to the squad will be disconnected. <br />ALTERNATIVES AND ANALYSIS: <br />A) Approve the request of the IRCVAS (see attachment #4). <br />This additional equipment would allow all medical emergency <br />calls to be transfered and dispatched as quickly as possible. <br />B) Disapproval of the request would force all ambulance calls <br />to be routed from the 911 line through the Sheriff 's office <br />switchboard to the ambulance squad extension, thus, not <br />utilizing the one -button transfer feature of the system. <br />RECOMMENDATION: <br />Staff recommends the approval of the request of the Indian <br />River Volunteer Ambulance Squad. <br />JUN 16 1992 <br />