6/16/1982 - Laserfiche WebLink

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JUN 16 1982 3. Recording Requirements. DESCRIPTION AND CONDITIONS: Boor. 50 put The State of Florida mandates in the Emergency Number Telephone Plan that each 911 answering position be equipped•with an instant playback type of recorder to record each incoming call. Also required is a logging magnetic tape recorder to permanently document all incoming calls. This equipment is not included in the hardware provided by Southern Bell, however, a waiver of the requirement is obtainable from the Department of General Services, Division of Communications. ALTERNATIVES AND ANALYSIS: A) Purchase the required recording equipment for the Public Safety Answering Point to be located in the Sheriff's office. This machinery is available from the Dictaphone Corporation on a State Contract for $13,629.00. The City of Vero Beach would then be responsible for assuming the expense of the recording equipment for the Vero Beach Police Department, at a cost of $12,329. Equalling a total, investment of $25,958. This expenditure would allow the enforcement agencies to monitor incoming calls to determine if appropirate action was taken. Indian River County's''911 System would then meet the operational and technical standards established by the State. A request for Certification of Compliance from the Division of Communications will be submitted in accordance with Chapter 13C-5 of the Rules of the Depart- ment-of epart-meat of General Services. B) Disapproval of the expenditure for recording equipment would necessitate a request for a waiver of the State requirements. This waiver would be granted with 'the con- dition that should any State funds become available from the D.O.C. the County.would purchase recording equipment. This would mean that the system would be operational for an undetermined amount of time without recording facilities (see attachment #5). RECOMMENDATION: Staff recommends the purchase of the recording equipment if the monies are available from the Contingency fund. Frank Menoni, of Southern Bell, discussed the crank call option and noted that it would save the dispatcher a considerable amount of time that would otherwise have been wasted. He added that it would be similar to an answering service system; it would be the same price if it was installed now or at a later date.