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audience to view, and the pictures all seemed to be of a <br />very good quality. <br />Clyde Glidden of Shady Rest stated that maybe Jones <br />Intercable has made an effort, but they have not improved <br />his reception. He wished to know where the letters of <br />appreciation mentioned earlier came from, and Commissioner <br />Bird read him the addresses. <br />Commissioner Bird felt based on what we have heard <br />tonight, the major complaints seem to be on the signal <br />quality on Channels 5 and 11 where the company has agreed <br />there is a problem. It seems they do have 10 or 11 channels <br />that do have reasonable reception. <br />MOTION WAS MADE by Commissioner Bird, SECONDED <br />by Commissioner Lyons for purposes of discus- <br />sion, to grant Jones Intercable, Incorporated, <br />a license to operate in Indian River County <br />according to conditions of Ordinance 82-7 and <br />to grant the rate increase as advertised. <br />Commissioner Lyons wished to emphasize to those present <br />that under the franchise agreement, if they do not get <br />satisfaction from a company, all complaints will be referred <br />to the County Utility Department for investigation. He <br />explained the procedures involved and noted that what he is <br />trying to make plain is that if the people should have <br />continuing complaints and do not get satisfaction, they can <br />come to the county for a resolution of the problem. <br />Commissioner Fletcher explained that the County 3% <br />franchise fee is applied to purposes of monitoring the <br />franchise. <br />THE CHAIRMAN CALLED FOR THE;QUESTION. <br />J U L 14 1982 25 R�oK 50..Pac 5;34 <br />