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Zachary Ross McCarron <br />1526:Ocean Drive <br />Vero Beach F1:32963 <br />Mobile 772:563.7185 <br />O.ffice 7=72:231.5218 <br />gm@prestigehotelverobeach.com <br />EXPERIENCE <br />20I5 -present PRESTIGE HOTEL VERO BEACH LLC Vero Beach, FL <br />.Ocean Front Hotel with 28 Studios. 11 employees. <br />General Manager <br />Planned the objectives, Strategy, and Tasks neccesary to develop a -new Hotel. <br />Trained new members of the guest service team and the Housekeeping team. ltnplemented <br />online marketing programs. directed to increase revenues through the .use .of web travel agents. <br />Managed:=a successful..marketing.strategy to increase,bookings.targeting wedding events,:sports <br />events, and Music groups. Resolvedcustomer complaints in -a timely and professional manner. <br />2011-2015 COUNTRY INN & SUITES/ HAMPTON INN Vero Beach, FL <br />2 Hotels Located on I-95 with -65 rooms each. <br />Assistant General.Manager- <br />-Managed <br />Manager -Managed customer relationships, customer -satisfaction prograrns,;and.customer pioblem solving <br />in a fixed time frame. Guided the daily operations of a Hotel during 24 hours.,and 7 days a week. <br />200.8=2010 HOLIDAY INN HOTEL & SUITES Vero Beach,.FL <br />Oceanfront Hotel with I00 rooms. <br />Front Desk Manager <br />Directed the front desk -greeting. guest and processing reservations. Managed guess relations, <br />tourist information, concierge.request, and reservations. Managed resources' to. maximize guess <br />satisfaction and optimized cost. <br />20062008 INDIAN RIVER BOATWORK Ft..Pierce,.FL <br />Boat Repairs <br />Accountiint Assistance <br />Maintaned the accounts receivable, account payables, -and payroll. Processed accounting reports. <br />EDUCATION & SKILLS <br />Computer Skills include: Windows, OPERA, OnQ, WebRezPro, MS Word,_Excel, MS Office; MS <br />Outlook, ADP Online 4 CRUM Payroll, QuickBooks, Booking.com;'Exoedia.com, and tnnlink. <br />Online travel agents and Cloud Based Property Management systems for Hotels: <br />Excellent Comunication, Organizational; skills. Enjoy contributing to.a team effort and.creating a <br />good work enviroment Proven record of success in handling increase level. of•responsibility. <br />!HG -F.O:O Training Program, !HG Hurricane Training Program. <br />ADDITIONAL INFORMATION <br />Activeparticipation inthe.Chamber of Commerce Tourism activities: Extensive experience and <br />knowledge in Indian River County tourism and history. Enjoy traveling, culinary activities, turtle. <br />conservancy, and walking. <br />112 <br />