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INDIAN RIVER COUNTY <br />SOLID WASTE DISPOSAL DISTRICT <br />BOARD MEMORANDUM <br />Date: November 10, 2015 <br />To: Joseph A. Baird, County Administrator <br />From: Vincent Burke, P.E., Director of Utility Service <br />Prepared By: Himanshu H. Mehta, P.E., Managing Director, Solid Waste Disposal District <br />Subject: Waste Management's Credit to Customers <br />DESCRIPTIONS AND CONDITIONS: <br />On April 21, 2015, the Solid Waste Disposal District (SWDD) Board entered into a Franchise <br />Agreement for the Solid Waste and Recyclables Collection Franchise Agreement between Indian <br />River County Solid Waste Disposal District and Waste Management Inc. of Florida (WMIF) (the <br />"Franchise Agreement") with a commencement date of October 1, 2015. The commencement and <br />the subsequent deployment by WMIF was not smooth and led to confusion and overall disruption <br />to the residents of Indian River County (County). <br />On October 20, 2015 the SWDD Board voted to approve Ammendment No. 3 to Work Order 1 to <br />Kessler Consulting Inc. (KCI) to among other things assist with the determination of Administratrive <br />Charges (AC) that would apply to WMIF. <br />On November 9, 2015, Tim Hawkins, Area Vice -President, and Ron Kaplan, In -House Counsel, met <br />with Joseph A. Baird and Dylan Reingold to discuss a potential resolution of the current issues. First, <br />the representatives from Waste Management Inc. of Florida acknowledged that the primary issue <br />is for Waste Management Inc. of Florida to provide the level of service set forth and contemplated <br />in the Franchise Agreement. <br />Additionally, WMIF offered to provide a one month credit to all residential customers of Indian River <br />County. We understand that WMIF bills its residential customers on a per quarter basis and thus the <br />credit will not be indicated until January 2016. Waste Management Inc. of Florida also offered a one <br />month credit to all future residential customers through the life of the Franchise Agreement. Also, <br />WMIF offered to provide the Indian River County Solid Waste Disposal District with a one month <br />credit for the month of October 2015 for residential recycling service. Finally, WMIF offered to <br />provide a $25,000 donation to the local chapter of the United Way as part of its efforts of <br />demonstrating good will in the community. <br />SWDD Agenda - Waste Management's Credit to Customers <br />Page 1 of 2 149 <br />