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16.2. Billing and Payment 16.2.1. Residential Collection Service Billing of subscription Residential Collection Service shall be the sole responsibility of Franchisee. Invoicing shall be quarterly in advance of services rendered. Franchisee may discontinue service to a subscription Residential Solid Waste Customer and remove the Solid Waste Roll Cart assigned to that customer upon non-payment for two (2) consecutive months. Franchisee shall notify the Contract Manager of intention to discontinue service due to non-payment. Should a Roll Cart be removed and the Residential Customer reinstate service, the Franchisee may charge up to twenty- five dollars ($25) for a redelivery fee. 16.2.2. Residential Recyclables Collection Service SWDD shall provide Franchisee with the final count each month of customers receiving Residential Recyclables Collection Service. Franchisee shall then submit an invoice to SWDD each month for Residential Recyclables Collection Service provided during the immediately preceding month according to final customer count provided by SWDD. SWDD shall make payment to Franchisee for all undisputed amounts on or before the thirtieth (30t'') Day of each calendar month or twenty (20) Days after SWDD receives the invoice, whichever occurs later, upon verification by SWDD of the invoice submitted. 16.2.3. Commercial Collection Service Billing of Commercial Collection Service shall be the sole responsibility of Franchisee. Invoicing shall be monthly in advance of services rendered, with the exception of roll -off pull and disposal charges which shall be billed in arrears. Franchisee may discontinue service to a Commercial Customer upon non-payment for two (2) consecutive months. Franchisee shall notify Contract Manager of intention to discontinue service due to non-payment. 16.2.4, Non -Exclusive C&D Collection Service Billing of C&D collection service in containers less than fifteen cubic yards (<15 CY) in size shall be the sole responsibility of Franchisee. ARTICLE 17. EMERGENCY SERVICES 17.1. Contingency Plan In the event of a hurricane, tornado, major storm, natural disaster, or other such event, resulting in the temporary closure of the Designated Facility, the Contract Manager may grant Franchisee a variance from regular routes and schedules. However, Franchisee shall resume regular collection service upon re -opening of the Designated Facility. Should the Designated Facility be in operation but the Franchisee is unable to perform regular collection service, the Franchisee may be granted a variance upon request by Franchisee in writing to the Contract Manger. Franchisee shall coordinate with SWDD to inform customers of any change in schedule as soon as possible after variance has been granted. In such cases, Franchisee shall make the County its highest priority and additional effort will be rendered to make up for missed collections. As soon as practicable after such event, Franchisee shall advise the Contract Manager when it is anticipated that normal routes and schedules can be resumed. All of the vehicles normally used by Franchisee in the County shall be dedicated to the collection of Solid Waste in the County during the emergency and any subsequent recovery periods. 17.2. Franchisee Unable to Provide Contracted Services In the event that Franchisee is unable to provide adequate services during an emergency or other event involving an Uncontrollable Force, SWDD or the County may hire other contractors to provide those services. In such case, SWDD or the County, as applicable, reserves the right to charge Franchisee for all costs and expenses that SWDD or the County incur while providing the services that Franchisee is obligated to provide pursuant to the requirements of this Agreement, subject to set-off for the amounts that would have been paid to Franchisee for services. Page 25