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ORIGINAL <br /> MMUNICATIONS <br /> INTERNATIONAL, INC. <br /> 4450 US I + Vero Beach,Florida 32967 a Telephone:(172)559-5355 + Fax:(772)567-2292 <br /> MASTER SERVICE AGREEMENT <br /> Contract Number CII-10-146 <br /> This Contract is entered into by and between Communications International, Inc., located at 4450 U.S. Highway 1, Vero Beach, <br /> Florida 32967(""CII"),and Indian River County Board of Commissioners,located at 1801 27*Street(the"Customer"),on the 1" <br /> day of October 2010,(the"Effective Date"). <br /> WHEREAS, CII currently provides maintenance services for two-wayradio—communications_systems_and_othex—ekctronic <br /> equipment; <br /> WHEREAS,the Customer desires to contract the repair and maintenance of certain two-way radio equipment and other electronic <br /> equipment as described herein; <br /> WfMREAS, the parties desire to establish terms, conditions and pricing under which the particular equipment will be maintained-, <br /> and <br /> WHEREAS,the Parties hereby desire to enter into this Contract to set forth,in writing,their respective rights,duties and obligations <br /> hereunder. <br /> NOW,THEREFORE, for and in consideration of the mutual promises herein contained and other good and valuable consideration, <br /> the receipt and sufficiency of which is hereby acknowledged and confessed,the Parties agree as follows: <br /> 1. DEFINITIONS <br /> A. Parties—shall mean,collectively,CII and the Customer. <br /> B. Services —shall mean those services to be provided by CIT to the Customer pursuant to this Contract,but not limited to <br /> maintenance,repair,replacement,labor and testing. <br /> C. Contract—shall mean this document along with all documents attached hereto and incorporated herein by reference. <br /> D. Terminal Equipment— shall mean vehicular mounted radios, personal portable radios, portable radio desk chargers and <br /> basic compact vehicular chargers and as otherwise specifically described as Terminal Equipment for maintenance in this <br /> Contract. <br /> E. Fixed Equipment— shall mean site repeater stations and associated equipment;multi-site coordinator, console electronic <br /> equipment, radio control stations and as otherwise specifically described as Fixed Equipment for maintenance in this <br /> Contract. <br /> F. Other Equipment—shall mean any other electronic equipment that is listed in this Contract and defined herein. <br /> G. Demand Services—shall mean service that is requested which is not included in the fixed fee arrangement in this Contract. <br /> H. Normal Working Hours —shall mean 8:00 am until 5:00 pm, local time,Monday through Friday, excluding Federal and <br /> State Holidays("Business Days"),unless otherwise defined. <br /> I. Emergency Services - shall mean services that are available by CII twenty-four(24)hours per day;seven days per week, <br /> including Federal and State Holidays. <br /> Page i of 13 <br /> 29 <br />