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ORIGINAL <br /> 2. SCOPE OF CONTRACT <br /> CII agrees to maintain the ability to provide the services set forth in Exhibit A of this Contract and to provide the services <br /> described herein, including Demand Services. The Customer agrees to purchase Demand Services from CII, as needed, in <br /> accordance with Exhibit C of this Contract. <br /> 3. TERM OF CONTRACT <br /> A. The term of this Contract shall be for a period of one(1)year(s)(the"Term")and shall automatically renew at the end of the <br /> Term,unless m either party notifies the other party, in writing, at least ninety(90)days prior to expiration of this Contract <br /> (the"Renewal Notice")or(11)in the event CII proposes new terms,conditions, or pricing("New Terms%such New Terns <br /> are not accepted by the Customer in the Renewal Notice. There shall be no more than four(4)renewals to this contract. <br /> B.This contract will be adjusted each year based on the Consumer Price Index(CPI). Use the Bureau of Labor Statistics web site <br /> (http:1\www.bls.govlcpv'homehtd): <br /> 1. Select the"South Urban region of the U.S.Map. <br /> 2. Select the"More Formatting Options" <br /> 3. Select the"12 months Percent Change <br /> 4. Select"Retrieve Data" <br /> 5. Scroll down to the current year and select the"Feb"number <br /> 6. This number will be used as a multiplier for the recent year total of the maintenance contract <br /> The percent number is a 12 month percent change for the"South Urban"over the last 12 months as reflected in February. <br /> 4. PRICES AND TERMS OF PAYMENT <br /> A_ The prices to be charged for the regular routine maintenance Services are as set forth in Exhibit B. <br /> B. The prices to be charged for the Demand Services and Professional Services areas set forth in Exhibit C. <br /> C. All pricing discounts on both hardware and software,including all vendor equipment offered by CII are set forth in Exhibit <br /> D. <br /> D. Payment for Services for monthly maintenance,as outlined in Exhibit B of this Contract,is due in advance and payable in full <br /> forty-five(45)days after receipt of invoice.Invoices shall be submitted to the Customer on a monthly basis_ <br /> B. Payment for all Demand Services,Professional Services and purchase of all products and/or equipment is due in full forty- <br /> five(45)days after receipt of invoice.Invoices shall be submitted to the Customer as the work is completed. <br /> 5. EXTRA CHARGES <br /> No extra charges of any kind will be allowed unless specifically agreed to in writing by both Parties. <br /> 6. SERVICES <br /> A. Installation,removal or reinstallation of equipment, shall be performed by CII,following reasonable notice to the Customer <br /> at the rates listed in Exhibit C and at a time agreed to by both Parties. <br /> B. Items that are not covered under Services for maintenance in Exhibit B, such as speaker microphones and Enhanced <br /> Vehicular Chargers, will be repaired and/or replaced as Demand Services and will be charged at the prices set forth in <br /> Exhibit C. <br /> C. In addition to the Services specified in this Contract,the Customer may order other work to be provided by CII,including <br /> specially designed work or services otherwise not covered by this Contract("Special Requirements Order'. Within ten(1o) <br /> business days of receipt of a Special Requirements Order,CII will furnish the Customer with a written proposal to fill such <br /> Special Requirements Order,including price and delivery tune.The Customer may accept or reject any such proposal with <br /> Page 2 of 13 <br /> 30 <br />