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Rule 14-98.005, F.A.C. 500-065-01 SAFETY 06/10 State clearly and in detail the aims of the project, precisely what will be done, who will be involved, and what is expected o result. Use the following major headings: 1. Statement of the Problem 2. Proposed Solution 3. Objectives 4. Evaluation 5. Milestones (Use form provided) Start below and use additional pages as necessary. citiation project would significantly impact our agency's ability to improve data quality through timeliness and accuracy of citation reports. Our agency plans on implementing the electronic citation solution in three phases which will afford us the opportunity to thoroughly and pragmatically develop the quality of our traffic records management system. Phase I- In the first phase of the funding period, the primary focus areas for this phase will be dedicated to implementing the performance measures: timeliness, accuracy, and accessibility. This will include equipping all of the Traffic Unit with their devices/ticket printers and 25% of Patrol deputies receiving the new tickets printers during the first quarter of the funding period. The Central Records Unit will develop a protocol to document the mean number of days from the the date of citation issuance to the date the citation is entered into the records management system (RMS). This unit will also develop a protocol to document the type, source, and frequency of errors in critical data; and create a protocol to access all information electronically. Currently, no existing benchmarks exist for these performance measures. This information will provide clear insight into areas of concerns and allow staff to resolve any problems with functionality or technical difficulties in the process. Phase II- The second phase of the project will consist of the second and third quarter of the funding period. The primary focus area for this phase will be dedicated to developing the performance areas of timeliness, accuracy, and accessibility. During this timeframe, the Central Records Unit will work very closely with the Traffic and Patrol Sections in order to identify any performance issues with the hardware, improving efficiency of data -entry from field units, and reviewing all • data metrics from the previous phase. Our agency will equip an additional 25%-50% of Patrol deputies that will receive the new ticket printers. We will quantitatively verify that the reduction in the amount of employee's handwriting citations has increased our agencies local measurements in accuracy and timeliness by analyzing data from the RMS and the implemented protocols. This will afford our agency with the ability to explore our accessibility measures on the local and state level. Phase III- In the final phase of the funding period, our agency will equip the remaining Patrol deputies receiving the new ticket printers during the fourth quarter. The focus area for this phase would be to refine the areas of accuracy, timeliness, and accessibility; and improve our existing benchmarks in the areas of completeness, uniformity, and integrations. We will continue compiling the necessary data from Phases I and II and begin researching the impact the solution has had on traffic crashes in the county. Throughout the remainder of the funding period, our agency will continue documenting and monitoring data metrics and make adjustments to the process as necessary. Objectives: • To implement and automate an electronic citation records management solution by September 30, 2015. • Reduce the number of handwritten citations by 65% by September 30, 2015. • Achieve at least 50% of traffic citations being directly ingested into the RMS database with 48 hours, during the first 3 months of full implementation. • Improve the performance measure benchmarks of completeness and uniformity, and achieve the goal of 95% completely uniform records through continuous training. • Document the number of traffic crashes and citations submitted electronically. "n • Improve the performance measure benchmark of integrations by no longer scanning hand-written citations into an 3 112