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reporting that enable a more accurate comparison of information between agencies. Since 1979, when this reporting requirement was instituted, additional refinements in data collection and reporting have increased the accuracy and comparability of the data. Data Reliability — All NTD data submitted to FTA are subject to considerable review and validation through manual and automated methods. Each report is thoroughly examined by FTA's data analysts for identification of any errors or inconsistencies. The analysts then notify the reporting agency of those errors and require the agency to resubmit its data after addressing FTA's concerns. Once FTA is satisfied with the data, the final report is accepted. The latest validated NTD data are from fiscal year (FY) 2010. This report uses FY 2010 data for the peer analysis and uses the most recent five complete years of NTD data available (2006-2010) to examine trends. For this performance review, no original data were collected and no audits or on-site analyses were conducted. Data Definitions — The term "passenger trip" refers to an individual boarding a transit vehicle. A person riding a bus from the corner near his home to the office takes one passenger trip and a second passenger trip to return home. A person transferring from one bus to another is counted as two passenger trips. In spite of the definitions and continued refinements in data collection procedures, some discrepancies and double counting remain in the NTD system reports. Performance Measure Categories — The evaluation measures that are used throughout the performance review are divided into two major categories: operational measures and financial measures. Operational measures indicate the productivity and effectiveness of day-to-day transit operations. Financial measures display the overall expenses and revenues, as well as the cost efficiency and effectiveness of the system. Those categories are further subdivided into service characteristics, vehicle utilization, service utilization/productivity, and financial measures. Performance measures that typically provide a good representation of overall transit system performance have been selected for this review. 3.2 Part One: Fixed -Route Transit Service Tables 3-1 and 3-2 show the performance measures selected for the review of GoLine's fixed route transit service as well as the definitions of each measure. Table 3-1 outlines the operational measures and Table 3-2 outlines the financial measures. 3-2 Stanley Consultants �{