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In Question 4, respondents were asked to rate the comfort of Community Coach vehicles. As <br />shown in Figure 4-30, over 92 percent ranked vehicle comfort as excellent or good. <br />ExcellentrVAUMN57,33% <br />IMM'MM <br />"�MW7 WM <br />I�WW <br />Good <br />34E7% <br />Average Z-5 2.67f° Cl Percent of Responses <br />Fair -:5 5.33% <br />Poor 0.00% <br />0.00% 20.00% 40.00% 60.00% <br />Figure 4-30 Q4: How would you rate the comfort of Community Coach vehicles? <br />Respondents also gave vehicle cleanliness high rankings, with approximately 89 percent <br />rating cleanliness as excellent or good. See Figure 4-31. <br />Excellent <br />�-'t 53.42% <br />Good 35.52% <br />Vit,.. 7 -4 -214W -M <br />Average 8.22% <br />0 Percent of Responses <br />Fair UA 1.37% <br />Poor P; <br />1.37% <br />0.00% 20.00% 40.00% 60.00% <br />Figure 4-31 Q5: How would you rate the cleanliness of Community Coach vehicles? <br />In question 6, respondents were asked how often they arrive at their appointments on time. <br />Over 58 percent reported always arriving on time, while nearly 31 percent reported they <br />arrive on time most of the time. See Figure 4-32. <br />4-25 <br />kv. Stan-ZMnsultants <br />