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Program Commitments and Payment Commitments must be paid and itemized using an FPL Payment Transmittal form (or alternative transmittal as pre -approved by FPL) that contains the following: Agency name, address, preparer's contact phone and/or email and date submitted Funding type for the payments contained on the specific transmittal (i.e., LIHEAP, EHEAP, Care To Share, and Other Assist) Note: Please use separate transmittals for different funding types. FPL Customer Name of Record Address where FPL is providing service Alternative Client Name if not FPL Customer of Record FPL Bill Account Number Amount of Commitment to be placed. Prepared transmittals must be mailed to the following address, and FPL will provide pre -addressed envelopes upon request: FPL ASSIST PO Box 25231 Miami FL 33102-5231 In some cases, the Agency may not be able to use the Transmittal Envelope because of their processing system. In those cases, and to ensure timely and accurate 1,4, posting of payments, the above identified mailing address must still be used. Agency commitments may be submitted in the following ways: Phone call to 1-800-480-7927 Fax to 1-800-480-7928 FPL ASSIST web portal No deductions from Care To Share funds may be made for overhead, salaries, administrative costs or any other expense incurred by the Agency. The entirety of funds disbursed for Care To Share must be applied to payment assistance on behalf of FPL customers. FPL Program Staff FPL's Assistance and Referral Representatives (ASSIST Reps) will serve as the utility's primary liaison on a day-to-day basis with the Agency (caseworkers) concerning billing inquiries and commitments. ASSIST Reps will be contacted in a timely manner concerning committed program funds for each recipient. The FPL Manager will serve as primary contact concerning the overall administration of the program, including when the Agency is requesting an exception commitment. 0 FPL Care To Share Program Agreement (r$v 2013-1015) 108