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Service Availability Service availability is a general measure of the distribution of routes within a transit provider's service area. For example, a transit provider might set a service standard to distribute routes such that a specified percentage of all residents in the service area are within a one-quarter mile walk of bus service or a one-half mile walk of rail service. A standard might also indicate the maximum distance between stops or stations. These measures related to coverage and stop/station distances might also vary by population density. Service availability is a measure of the distance a person must travel to gain access to transit service. Standards developed with respect to transit access would apply to existing services as well as any proposed service modifications affecting transit service levels. The Indian River County Transit Development Plan includes policies to provide fixed route bus service to all multi -family developments exceeding 500 units and to all commercial areas exceeding 200,000 square feet. The TQOS evaluation included a review of service area coverage for the GoLine system. The service area coverage measure is the percent of a transit -supportive area that is served by fixed -route transit. According to the evaluation, a transit -supportive area is an area with a minimum population density or a minimum employment density sufficient to support hourly transit service. Such areas must have either a population density of three or more dwelling units per gross acre or an employment density of four or more jobs per gross acre. To be considered to have transit service, a transit -supportive area must be within a % radius of a bus stop. As with other TQOS service measures, service coverage is graded on an "A" to "F" level of service scale. Based on this analysis, it was determined that higher density areas within the community are generally served at an "A" or "B" level of service, while low density areas generally receive a "C" to "F" level of service. 2-2 SERVICE POLICIES FTA requires fixed route transit providers to develop a policy for each of the following service indicators. Transit providers may set policies for additional indicators as appropriate. In accordance with Chapter IV of FTA Circular 4702.113, Indian River County has adopted the transit service policies below. Distribution of Transit Amenities Transit amenities refer to items of comfort convenience, and safety that are available to the general riding public. Fixed route transit providers must set a policy to ensure equitable distribution of transit amenities across the system. Transit providers may have different policies for the different modes of service that they provide. Policies in this area address how these amenities are distributed within a transit system, and the manner of their distribution determines whether transit users have equal access to these amenities. Policy. The location of transit amenities, such as bus shelters and benches, along bus routes shall be based on the number of passenger boardings at bus stops along those routes. In addition, the availability of public right-of-way and the presence, or lack thereof, of physical constraints are factors that can affect the installation of transit amenities. Indian River County strives to maximize the coverage of transit service with amenities that provide comfort and convenience to its riders. In recent years, the County has implemented a program to install bus shelters at bus stop locations with high levels of passenger boardings. Through 2016, five phases of bus shelters have been constructed throughout Indian River County, including at bus stops in busy Title VI Program (2017 Update) Page 16 P125