Laserfiche WebLink
OSAM DOCUMENT SOLUTIONS, INC. <br />Subsidiary of DataBank IMX <br />Activity <br />Description <br />Document Scanning <br />• Building Plans and Permits will be scanned as 300DPI multipage <br />PDF images <br />• Each document will be saved as a multipage file <br />• Scanners are maintained and monitored to prevent image <br />degradation. <br />• Scanners are set at a threshold to produce the best possible image <br />from all image quality types within the files <br />• All roll film images will be captured. There will be no decision <br />made on whether or not an image is a true image to the plan set <br />included on the roll. <br />Document Indexing <br />■ Indexing will be accomplished by the following method: <br />o Plan will be indexed by plan number and permit number <br />& Permit will be indexed by plan number, permit number <br />and address <br />Document Quality Control <br />• Basic QC <br />o Images are inspected for quality (skewing, double feeds, <br />contrast, and readability) as part of the scanning process. <br />o OSAM Document Solutions, Inc., a subsidiary of <br />DataBank will give best efforts to provide clear, legible <br />images from the film. However, because of the age and <br />condition of the rolls, we cannot guarantee the quality of <br />the images produced. <br />Pickup/Delivery <br />• One single pickup from Indian River County will take place for <br />all Building Plans and Permits designated for project. <br />• At completion of project, all Building Plans and Permits will be <br />returned to Indian River County. <br />Service Level Agreement <br />• From each delivery, Indian River County will have four weeks to <br />inspect documents for errors. After this time, all work is <br />accepted as completed. <br />Version 12.2015 <br />