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OSAM Document Solutions, Inc. <br />16. Successors and Assigns: This AGREEMENT shall be binding on and inure to the benefit of the <br />parties, their successors, and permitted assigns. <br />17. Severability: If a court or other tribunal, in each case having jurisdiction, holds any provision of this <br />AGREEMENT to be illegal, unenforceable or invalid in whole or in part for any reason, the validity <br />and enforceability of the remaining provisions shall not be affected. <br />18. Counterparts: This AGREEMENT may be executed simultaneously in two or more counterparts, <br />each of which shall be deemed an original, but all of which together shall constitute one and the <br />same instrument. <br />19. Change in Scope. CUSTOMER hereby acknowledges that the rates and charges for the Services <br />within a Statement of Work are based upon, among other factors, the Assumptions set forth on <br />such Statement of Work. DataBank IMX, therefore, reserves the right to change its rates and <br />charges to CUSTOMER under any given Statement of Work if the Assumptions are materially <br />different than the circumstances presented by the CUSTOMER. In the event CUSTOMER requests <br />any change in the Services after execution of any given Statement of Work, the parties may agree to <br />modify the Statement of Work to reflect such changes. If the changes impact labor, materials, time <br />or other direct or indirect costs, then new prices will be mutually determined by DataBank IMX and <br />CUSTOMER. The parties agree that DataBank IMX shall not be required to perform any additional <br />or modified Services until such time as the parties shall have executed and delivered to the other <br />written amendments to the Statement of Work (including its pricing schedule and payment terms) <br />to reflect such additional or modified Services. <br />20. Warranties: DataBank IMX warrants to CUSTOMER that: (i) all Services provided hereunder shall <br />be performed in a competent, timely and workmanlike manner and consistent with generally <br />accepted industry standards, and each of DataBank IMX' employees, independent contractors or <br />agents assigned to perform the Services shall have the training, background and skills reasonably <br />commensurate with the level of performance required under this AGREEMENT; and (ii) all Products <br />provided by DataBank IMX hereunder will be free from material defects and perform substantially <br />in accordance with their documentation, and DataBank IMX shall promptly correct any Product <br />errors or malfunctions at no charge to CUSTOMER, and if DataBank IMX is unable to correct such <br />errors or malfunctions, then it shall reimburse CUSTOMER the amounts paid for such Product. <br />Except for the foregoing, DataBank IMX makes no warranties, including warranties of fitness or <br />merchantability. <br />21. Survival: The terms and provisions of this AGREEMENT that, by their sense and context, are <br />intended to survive the completion or termination of this AGREEMENT shall so survive the <br />completion of performance and termination of this AGREEMENT, including, without limitation, <br />Sections 6 through 23. <br />22. Publicity: Neither party shall publish any advertising, marketing, sales promotion or other publicity <br />matter relating to products furnished or services performed or contemplated by this AGREEMENT <br />wherein the other party, its affiliates, or the names of their respective customers or personnel, are <br />mentioned, without such other party's prior written approval. <br />23. Non -Solicitation of Employee(s) Policy: The parties agree that during the term of the agreement and <br />for three years thereafter, they shall not solicit or encourage, or cause others to solicit or <br />encourage, any of the other party's' employees or contractors or any affiliate to terminate their <br />employment or engagement . Each party shall not, directly or indirectly, hire any then -current or <br />OSAM Document Solutions Confidential Page iv <br />