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West Office Renovation Our West Office branch, located at 1860 82nd Avenue, Suite 102, Vero Beach is in the process of renovation to offer TSA PreCheck, TWIC, and CWLA. All renovation costs are being paid by the landlord and TSA. TSA PreCheck is an expedited security screening initiative. It allows eligible, low-risk travelers to enjoy expedited security screening. This program is available at participating US airport locations and for most international itineraries. We have received approval to be an authorized agent for TSA PreCheck. We will perform the requirements necessary for participants to receive the proper security clearances. It will allow the customer to move easily through security and airport checkpoints without having to remove shoes, jackets, belts, liquids and gels from carry -ons, and laptops from bags. Currently, the only other Tax Collector in the state that has been approved to offer this service is Brevard County. They began issuing TSA PreCheck in October 2017, through walk-ins and appointments. Since going live, they have averaged 17 transactions per day with as many as 30 transactions in a single day. We anticipate similar customer traffic. The Maritime Transportation Security Act requires the Transportation Worker Identification Credential, also known as TWIC°, for workers who need access to secure areas of the nation's maritime facilities and vessels. TSA conducts a security threat assessment (background check) to determine a person's eligibility and issues the credential. We will be the first Tax Collector's Office in the State to offer this service and the next closest TWIC Application center is an hour away. There has been additional mandatory training and security clearances for our employees, to be able to perform the duties required by TSA PreCheck and TWIC. We have completed the necessary requirements with four of our existing clerks. We currently offer Concealed Weapon License Applications and Concealed Weapon License Renewals at our Main Office and our Sebastian Office. In addition to both TSA PreCheck and TWIC, we will now be offering these services at our West Office location as well. We estimate the additional duties and responsibilities for TSA PreCheck, TWIC and CWLA will require at least three dedicated full-time employees at our West Office. 3 23