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INDIAN RIVER COUNTY, FLORIDA <br />MEMORANDUM <br />TO: Jason E. Brown, County Administrator <br />THROUGH: Richard B. Szpyrka, P.E., Public Works Director <br />FROM: Manny Cabo, Telecommunications Manager <br />SUBJECT: Forerunner Technologies Inc. - Proposal for EOL Upgrade of County PBX <br />Network Systems <br />DATE: May 29, 2018 <br />BACKGROUND <br />IRC staff recently met with representatives of Forerunner Technologies Inc., NEC America Inc., <br />Basil Dancy - IRC IT Manager, and myself, to discuss available options for drastically reducing, <br />the cost to the County, to convert / upgrade all County PBX telephone systems to the NEC SV- <br />9xxx hardware / software platform. This can be cost effectively accomplished by replacing the <br />core PBX system hardware only, and by eliminating obsolete analog (single -line) telephone types. <br />The proposed PBX network upgrade process is similar to what the Board approved roughly 4 years <br />ago, when we upgraded to the NEC SV-8xxx hardware / software platform. At the time, that <br />upgrade was required due to the previous NEC 2400 PBX telephone systems going to End -of -Life <br />(EOL) support status, from the manufacturer / licensed service provider - NEC. Forerunner <br />Technologies Inc. is the County's current licensed service provider, under the IRC PBX systems <br />service / support agreement. <br />Existing County PBX telephone systems, contained within the County's PBX network, are located <br />at the following IRC sites, operating on the following hardware / software platform levels: <br />IRC Administration Complex - NEC SV -8500 system <br />IRC EOC - NEC SV -8500 system <br />IRC Courthouse - NEC SV -8300 system <br />IRC Main Library - NEC SV -8300 system <br />IRC Sandridge Golf Course - NEC SV -8100 system <br />The IRC North County Library and IRC Brackett Library sites both operate on remote PBX nodes, <br />from the IRC Main Library PBX telephone system. These two IRC locations are not independent <br />PBX telephone systems. If the IRC Main Library PBX system goes down, so do the two remote <br />PBX nodes at these IRC locations. <br />IRC Sheriffs Department - NEC SV -8500 system, is not managed or funded by IRC but is a PBX <br />telephone system on the County PBX network, and is integrated within the County PBX systems <br />network. IRC Sheriffs Department IT Division manages and funds their PBX system. <br />As of December 31st 2018 all of the NEC PBX telephone system hardware/software levels that the <br />County is currently operating on, will go to EOL (End -of -Life) support status from NEC America <br />Inc. This includes all NEC SV-8xxx PBX telephone systems listed above. <br />24 <br />C:\Users\legistar\AppData\Local\Temp\BCL Technologies\easyPDF 8\@BCL@503B3A8A\@BCL@503B3A8A.docx <br />