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INDIAN RIVER COUNTY, FLORIDA MEMORANDUM TO: Jason E. Brown, County Administrator THROUGH: Richard B. Szpyrka, P.E., Public Works Director FROM: Manny Cabo, Telecommunications Manager SUBJECT: Forerunner Technologies Inc. - Proposal for EOL Upgrade of County PBX Network Systems DATE: May 29, 2018 BACKGROUND IRC staff recently met with representatives of Forerunner Technologies Inc., NEC America Inc., Basil Dancy - IRC IT Manager, and myself, to discuss available options for drastically reducing, the cost to the County, to convert / upgrade all County PBX telephone systems to the NEC SV- 9xxx hardware / software platform. This can be cost effectively accomplished by replacing the core PBX system hardware only, and by eliminating obsolete analog (single -line) telephone types. The proposed PBX network upgrade process is similar to what the Board approved roughly 4 years ago, when we upgraded to the NEC SV-8xxx hardware / software platform. At the time, that upgrade was required due to the previous NEC 2400 PBX telephone systems going to End -of -Life (EOL) support status, from the manufacturer / licensed service provider - NEC. Forerunner Technologies Inc. is the County's current licensed service provider, under the IRC PBX systems service / support agreement. Existing County PBX telephone systems, contained within the County's PBX network, are located at the following IRC sites, operating on the following hardware / software platform levels: IRC Administration Complex - NEC SV -8500 system IRC EOC - NEC SV -8500 system IRC Courthouse - NEC SV -8300 system IRC Main Library - NEC SV -8300 system IRC Sandridge Golf Course - NEC SV -8100 system The IRC North County Library and IRC Brackett Library sites both operate on remote PBX nodes, from the IRC Main Library PBX telephone system. These two IRC locations are not independent PBX telephone systems. If the IRC Main Library PBX system goes down, so do the two remote PBX nodes at these IRC locations. IRC Sheriffs Department - NEC SV -8500 system, is not managed or funded by IRC but is a PBX telephone system on the County PBX network, and is integrated within the County PBX systems network. IRC Sheriffs Department IT Division manages and funds their PBX system. As of December 31st 2018 all of the NEC PBX telephone system hardware/software levels that the County is currently operating on, will go to EOL (End -of -Life) support status from NEC America Inc. This includes all NEC SV-8xxx PBX telephone systems listed above. 24 C:\Users\legistar\AppData\Local\Temp\BCL Technologies\easyPDF 8\@BCL@503B3A8A\@BCL@503B3A8A.docx