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calendar days of its occurrence. Responses also shall be issued in writing. <br />The County's Citizen Complaint and Grievance Policy, Citizen Participation <br />Plan and Fair Housing Ordinance shall be adhered to in addressing any <br />complaints. <br />If the complainant is not satisfied with the PA's response, the issue must be <br />presented in writing to the BCC Chair and/or County Administrator) in <br />accordance with the Complaint Procedures set forth in the County's CDBG <br />policies and procedures. Further action on any complaints shall be governed <br />by County CDBG policies, including Citizen's Participation and Grievance <br />Procedures. Any appeals will be made according to the County CDBG <br />policies and procedures. Further appeals,,if necessary, must be addressed to <br />the Florida Department Economic Oppo� ity, FDEO). <br />14. Fraud <br />Z. <br />All levels of housing program management are responsible for the detection <br />and prevention of fraud, misappropriations, waste, and other inappropriate <br />conduct as it pertains to the use of�specific program.fundhg. <br />Fraud is defined in this document as a willful o` r deliberate act or failure to act <br />with the intention of obtaining` n unauthorized benefit. Any fraud that is <br />detected or suspected will be reported immediately to the PA, who will <br />i <br />conduct orploy on his/her\behalf�to conduct,an:\objective and impartial <br />investigation into the �fraud ulent�lct vity, along with,other applicable <br />departments X and/orNlaw enforcement agencies ass deemed necessary or <br />appropriateSAny individual found to;have engaged in fraudulent activity, as <br />defined by this polic , its subject to disciplinary action as program regulation <br />and-the,law will allow, which -may include program, service, and/or <br />employmentdismissal, as welllas_prosecution by appropriate law <br />11 <br />,enforcement authonties,� en appropriate. <br />A`s used in this policy, the term "fraud" includes, but is not limited to, the <br />following: <br />1. Any ishonestr fraudulent act. <br />2. Forgery or alteration of any financial document used for the purpose of <br />program eligibility. <br />3. Deliberately including and/or providing false information from the program <br />assistance application. <br />4. Deliberately withholding any required information requested to properly <br />determine eligibility status, including all assets, liabilities, incomes. <br />5. Destruction or concealment of records, income and/or assets. <br />6. Failure to disclose and/or an attempt to conceal any conflicts of interest <br />relationships. <br />90 <br />