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sci <br />SOUTHERNCQATINGSINC <br />ROOFING <br />Eye on Safety, Education <br />The company's evolution is a testament to lessons learned over nearly four decades of service. Some <br />that were learned the hard way. Biederman said that roughly 20 years ago, SCI was hit with several <br />serious job-related injuries, marking what he described as among the worst business experiences of his <br />career. <br />He responded with a renewed emphasis on safety and took a closer <br />look at all company protocols to make improvements. SCI now has a <br />written safety plan and each crew member is required to pass the <br />OSHA 10 course and complete several safety videos during <br />orientation prior to working in the field. Every supervisor must pass <br />OSHA 30 to stay on the jobsite. A full-time safety supervisor conducts <br />bilingual weekly safety meetings, as well as daily spot-checks on all <br />jobs. <br />Biederman said all crew members are outfitted with personal <br />protective equipment (PPE) and are required to use the appropriate <br />PPE for each job. As a backup, the company's workers' compensation Insurance carrier performs quar- <br />terly spot-checks at the company's request. Incentivizing compliance and performance is key, he said. <br />"All feedback is shared during the weekly meetings where crew members and foreman are recognized <br />for exceptional organization, cleanliness, and safety," he explained. It's not uncommon for gift cards to <br />be awarded for crews to have lunch together, and the company often posts crew photos on the wall at <br />headquarters, on the company website and its Facebook page with honors. <br />13 <br />The reward system is used to enhance quality as well as safety: Quality control inspections occur during <br />each project, and company officials recognize foreman and crew for exemplary performance. Third - <br />party inspections on commercial work are often required for manufacturer warranties where only a 10 - <br />score out of 10 is acceptable. <br />Continued training including, but not limited to safety, occurs through supplier training courses and cer- <br />tification programs. Suppliers, on occasion, will conduct classroom -style instructional courses in <br />addition to hands-on mock demonstrations where each crewmember participates. Biederman said the <br />spray foam division takes digital courses every two years, and that crew members participate in supplier <br />certification courses and receive handbooks disturbed by the National Roofing Contractors Association. <br />"We create a good working atmosphere by organization and training," Biederman said. <br />"We take our time during the hiring process to try to handpick those who are seeking a roofing <br />career and not just a job." <br />Confidential and Proprietary Information Of Southern Coatings, Inc. <br />