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12.04 Data Connection Security. National shall cause all National Data Connections to comply with IRC's data and network security policies as such policies are provided by IRC to National from time to time during the Term and Termination Assistance Period. ARTICLE 13. NATIONAL PERSONNEL 13.01 National Project Coordinator. National shall appoint an individual (the "National Project Coordinator") who shall be the primary National representative under this Agreement. The National Project Coordinator or their designee shall be available to IRC at all times when Services are being performed and shall make reasonable efforts to be reachable by cell phone or other means at all other times. The National Project Coordinator shall (1) have overall responsibility for managing and coordinating the performance of National's obligations under this Agreement, (2) serve as the single point of accountability for National for the Services, and (3) be authorized to act for and on behalf of National with respect to all matters relating to this Agreement. The National Project Coordinator shall be a Key National Position. 13.02 Key National Positions. (1) In addition to the position of National Project Coordinator, IRC may designate a National position as "Key National Position". National shall cause each of the National Personnel filling the Key National Positions to devote substantially full time and effort to the provision of the Services for at least 12 months from the date that such National Personnel are assigned to fill each Key National Position, unless (a) a different period is specified in Exhibit 1, or (b) an individual voluntarily resigns, is dismissed by National for cause, or dies or is unable to work due to illness or disability. (2) The National Personnel designated as of the Effective Date to fill the Key National Positions are listed in Exhibit 1. IRC may from time to time change the positions designated as Key National Positions under this Agreement, provided that without National's consent, the number of Key National Positions shall not exceed the number then currently specified in Exhibit 1. (3) Before assigning an individual to a Key National Position, whether as an initial assignment or a subsequent assignment, National shall notify IRC of the proposed assignment, introduce the individual to appropriate IRC representatives, provide such representatives upon request with the opportunity to interview the individual, and provide IRC with a resume and other information about the individual reasonably requested by IRC (except to the extent prohibited by Law). If IRC in good faith objects to the proposed assignment, the Parties shall attempt to resolve IRC's concerns to the reasonable satisfaction of IRC. If the Parties have not been able to resolve IRC's concerns within five business days, National shall (a) not assign the individual to that position, and (b) propose to IRC the assignment of another individual of suitable ability and qualifications. Individuals filling Key National Positions may not be transferred or 21