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B. Organization Capability (Continued) • 4. How does your program differ from similar ones provided in the community? How do the programs • complement those offered by other agencies? The Indian River County Board of County Commissioners has designated Senior Resource Association, Inc. as the Community Transportation Coordinator for Indian River County. It is the responsibility of SRA to provide affordable transportation services to those in Indian River County and to manage a fleet of vehicles purchased with local, state and federal funds. 5. Please describe the staffing requirements of these programs. Be specific in indicating the number of paid professional positions and paid support staff positions. The staff requirements are: Transportation Director, Operations Assistant, Safety and Training Supervisor, three Operation Supervisors, Dispatcher, four Customer Care Agents, Paratransit Eligibility Specialist, Mechanics and 62 full and part-time drivers. Current support staff positions are: Chief Executive Officer, Chief Financial Officer, Chief Professional Officer, Accounting Manager, Staff Accountant, Accounts Payable Clerk, Accounting Data Entry Clerk, Executive Assistant, Administrative Assistant, Business Development Director, Receptionist, and maintenance worker. 6. Do these programs utilize volunteers? If yes, please briefly describe. All transportation staff and drivers are paid positions due to insurance, HIPPA, and training requirements. 7. Description of the countywide purpose the funds will be used for. Senior Resource Association, Inc. (SRA) has provided transportation in Indian River County (IRC) on a non- profit basis since its incorporation in 1974. SRA has served as the Community Transportation Coordinator, providing Transportation Disadvantaged populations trips since 1990 and as the Contractor for the GoLine fixed route system since 1994. This basic service continues to grow and develop with the increasing needs of Indian River County. GoLine, the fixed route system throughout IRC, provides fare free transportation Monday through Friday from 6:00 a.m. to 7:00 p.m., and Saturday from 8:00 a.m. to 5:00 p.m. Community Coach, a complementary Paratransit service with determined eligibility and advanced reservations required, operates the same hours as GoLine. GoLine routes are determined by client surveys, input from the County's Transportation Disadvantaged Local Coordinating Board and by the FDOT. All vehicles are equipped with radios to expedite service with direct 911 capability. The fleet consists of: • 25 Turtle Top Vans • 6 Glaval Cutaways 31' • 2 International Cutaways 29' • 6 Gillig Heavy Duty Buses • 3 MV1 Vans • 3 Freightliner Cutaways Buses GoLine and Community Coach are funded by the Federal Transit Administration, Older Americans Act - IIIB, Florida Department of Transportation, Commission for the Transportation Disadvantaged and Indian River County. The funding received from Indian River County is used to meet the local match requirements for the federal and state transportation grants. As the Community Transportation Coordinator, SRA coordinates resources and services to provide a more cost effective and efficient countywide transportation system. GoLine and Community Coach are imperative for Indian River County due to the continual rise in population. The need for public transportation is reflected in the County's Transportation Improvement Plan (TIP) and Transit Development Plan (TDP). 213