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A TRUE COPY
<br />CERTIFICATION ON LAST PAGE
<br />Thank you for selecting us for your payment processing needs. Accepting numerous payment options provides a convenience to your customers, increases your customers'
<br />ability to make purchases at your establishment, and helps speed payment to your account.
<br />Your Merchant Processing Application will indicate the types of payments and Services you have elected to accept. These Program Terms and Conditions ("the Program
<br />Guide") presents terms governing the acceptance of Visa®, Mastercard®, and Discover0 Network Credit Card and Non -PIN Debit Card payments, PayPal® in-store Card
<br />payments, American Express® Card transactions and applicable Non -Bank Services,
<br />This Program Guide, your Merchant Processing Application and the schedules thereto (collectively, the "Agreement"), including, without limitation, the
<br />Interchange Qualification Matrix and American Express Program Pricing and one of the Interchange Schedules, as applicable to your pricing method as set forth
<br />in the Merchant Processing Application, contains the terms and conditions under which Processor and/or Bank and/or other third parties, will provide services .
<br />We will not accept any alterations or strike -outs to the Agreement and, if made, any such alterations or strike -outs shall not apply. Please read this Program
<br />Guide completely.
<br />You acknowledge that certain Services referenced in the Agreement may not be available to you.
<br />IMPORTANT INFORMATION ABOUT BANK'S RESPONSIBILITIES -
<br />Discover Network Card Transactions, PayPal in-store Card Transactions, American Express Card Transactions and other Non -Bank Services are not provided to
<br />you by Bank, but are provided by Processor and/or third parties.
<br />The provisions of this Agreement regarding Discover Network Card Transactions, PayPal in-store Card Transactions, American Express Card Transactions and
<br />other Non -Bank Services constitute an agreement solely between you and Processor and/or third parties. Bank is not a party to this Agreement insofar as it
<br />relates to Discover Network Card Transactions, PayPal in- store Card Transactions, American Express Card Transactions and other Non -Bank Services, and
<br />Bank is not responsible, and shall have no liability, to you in any way with respect to Discover Network Card Transactions, PayPal in-store Card Trans- actions,
<br />American Express Card Transactions and Non -Bank Services.
<br />OTHER IMPORTANT INFORMATION:
<br />Cards present risks of loss and non-payment that are different than those with other payment systems. In deciding to accept Cards, you should be aware that you are also
<br />accepting these risks.
<br />Visa U.S.A., Inc. ("Visa") Mastercard Worldwide ("Mastercard"), DFS Services LLC ("Discover Network"), PayPal, Inc. ("PayPal") and American Express Company, Inc.
<br />("American Express") are payment card networks that electronically exchange Sales Drafts and Chargebacks for Card sales and Credits. Sales Drafts are electronically
<br />transferred from banks (in the case of Mastercard and Visa transactions) or network acquirers (in the case of Discover Network and PayPal in-store Card transactions) that
<br />acquire them from merchants such as yourself through the appropriate Card Organization, to the Issuers. These Issuers then bill their Cardholders for the transactions. The
<br />Card Organizations charge the Acquirers interchange fees, pricing and/or assessments for submitting transactions into their systems. A substantial portion of the Discount
<br />Rate or Transaction Fees that you pay will go toward these interchange fees, pricing and assessments.
<br />In order to speed up the payment process, the Issuer transfers the funds back through the Card Organization to the Acquirer at approximately the same time that the Issuer
<br />receives the electronic Sales Drafts. Even though the payments under this system are made simultaneously, all payments made through the Card Organizations are
<br />conditional and subject to reversals and adjustments.
<br />Each Card Organization has developed Card Organization Rules that govern their Acquirers and Issuers and the procedures, responsibilities and allocation of risk for this
<br />process. Merchants are also bound by Card Organization Rules and applicable laws and regulations. The Card Organization Rules and applicable laws and regulations give
<br />Cardholders and Issuers certain rights to dispute transactions, long after payment has been made to the merchant, including Chargeback rights.
<br />We do not decide what transactions are charged back and we do not control the ultimate resolution of the Chargeback. While we can attempt to reverse a Chargeback to the
<br />Issuer, we can only do so if the Issuer agrees to accept it or the Card Organization requires the Issuer to do so after a formal appeal process. Sometimes, your customer
<br />may be able to successfully charge back a Card transaction even though you have provided your goods or services and are otherwise legally entitled to payment from your
<br />customer. While you may still be able to pursue claims directly against that customer, neither we nor the Issuer will be responsible for such transactions.
<br />You will be responsible for all Chargebacks and adjustments associated with the transactions that you submit for processing. Please refer to the Glossary for certain
<br />capitalized terms used in the Agreement, including this Preface (if not defined above). Capitalized terms not otherwise defined in the Agreement may be found in the Card
<br />Organization Rules.
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