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Chairman. Macht felt we need to get input to our <br />representatives and requested an updated list from each department <br />of the cost to the taxpayer of state mandates with a good overview <br />of where the money goes. In order to protest the silly permitting <br />burdens, we need to be armed with the appropriate data. <br />CONSENSUS was reached that staff be directed to prepare an <br />updated overview of state mandated funds, including which agencies <br />receive such funds and in what amounts. <br />FALCON CABLE TELEVISION <br />The Board reviewed a Memorandum of October 9, 1995: <br />DATE: October 9, 1995 <br />TO: BOARD OF COUNTY COMMISSIONERS <br />JAMES E. CHANDLER, CO YMINISTRATOR <br />FROM: TERRANCE G PI <br />DIRECTOR OF UTIL ERVICES <br />SUBJECT: FALCON CABLE <br />This memo is to advise you of the excessive complaints our <br />Department is receiving regarding Falcon Cable's service and <br />quality of reception. <br />when we receive a complaint regarding service or reception, we <br />contact Falcon Cable immediately. The explanations Falcon has <br />given us as to why customers are experiencing so many problems are <br />unreasonable and unacceptable (i.e., not enough staff, faulty or <br />old equipment). <br />It is my recommendation that we schedule a public hearing to <br />_ require Falcon Cable to take immediate steps to rectify the <br />problems with their system and to consistently provide the service <br />as is required per Section 18 of Ordinance 82-7. <br />If the cable company refuses to comply with the service <br />requirements, we may recommend enforcement that may result in <br />revoking their franchise. <br />Chairman Macht advised that there has been a plague of <br />complaints in north county, extending_ to Grand Harbor, which has <br />been on-going for a couple of years. He felt it is time for the <br />Board to do something and requested an authorization to sign a <br />letter directed to Falcon Cable. <br />Director of Utility Services Terry Pinto suggested it is time <br />to deal directly with the parent company in California as the local <br />office advises their hands are tied. <br />Chairman Macht felt the County should not accept any excuses <br />and that it was a very good suggestion to involve the parent <br />office. <br />Boa 96 PnE313 <br />OCTOBER 10, 1995 29 <br />