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All protests must be noted at the conclusion of the exam, which shall not be considered concluded <br />until after the review. No candidates are to be involved in the discussions related to the resolution. <br />If a protest is determined to be valid, the affected item shall be removed from the test for all <br />candidates. All protests shall be resolved by the Training Bureau within three (3) business days of <br />the exam. <br />Candidates will be given one (1) chance to appeal the performance-based component of the <br />promotional process. Candidates can appeal a procedural error or method error on the day of the <br />performance-based component. <br />18.09 Once the top 3 candidates are determined based upon their raw scores (written and practical <br />scenario test), the Training Bureau will issue additional points based upon departmental service as <br />outlined below. Additionally, the Training Bureau will consider the following factors: job <br />performance evaluations, disciplinary actions, working out of classification, college degrees, <br />additional training courses, and certifications in ranking the top 3 candidates. The Training Bureau <br />will review the college degrees, additional training courses, and certifications to determine whether <br />consideration will be given. Additionally, the Fire Chief reserves the right to interview the top 3 <br />candidates. <br />NOTE: Ties based upon raw scores will be broken by applying years of service points for <br />Driver/Engineer or Rescue Sergeant promotions and by years of service and years of rank points <br />for Officer promotions. In the event there is still a tie, the Training Bureau will consider the <br />resumes of the tied employees. <br />DEPARTMENTAL SERVICE (25/50 Points max) <br />Total years of service completed; credit is 1 point per full year. Total years in rank completed; <br />credit is 1 point per full year. For promotion from Firefighter to Driver/Engineer or Rescue <br />Sergeant, only total years of service points will be credited. For transfer from one of <br />Driver/Engineer or Rescue Sergeant to the other, additional years in rank point will be credited for <br />time in either rank. For promotion from Driver/Engineer or Rescue Sergeant to the rank of <br />Lieutenant, additional years in rank points will be credited for time in Driver/Engineer and/or <br />32 <br />